Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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Lionel C.
Rating: 1 out of 5
following a purchase from 03/05/2024
I did not receive them
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eric D.
Rating: 1 out of 5
following a purchase from 06/05/2024
Hello still not received the package
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Jean C.
Rating: 1 out of 5
following a purchase from 30/04/2024
I have not received my order via dpd
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Romano N.
Rating: 1 out of 5
following a purchase from 23/04/2024
Order not in
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Bert S.
Rating: 1 out of 5
following a purchase from 22/04/2024
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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Cedric R.
Rating: 3 out of 5
following a purchase from 24/04/2024
Can of flavouring opened in the parcel, despite great packaging.
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christophe P.
Rating: 3 out of 5
following a purchase from 22/04/2024
The lid of the 20-litre is not great, it has marks in several places.
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jean marc M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I find it too heavy and too supple.
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Alain L.
Rating: 3 out of 5
following a purchase from 19/04/2024
I found this hook rig impractical, and I was also supposed to have a gift of a display unit to store the leaders... which was not done.
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Xavier L.
Rating: 1 out of 5
following a purchase from 12/04/2024
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
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Radek R.
Rating: 1 out of 5
following a purchase from 03/04/2024
I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.
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cédric G.
Rating: 1 out of 5
following a purchase from 07/04/2024
Shipping not fast, expired product
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stéphane F.
Rating: 3 out of 5
following a purchase from 02/04/2024
Received on time, it would be interesting to have more details of the items. Thank you
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yannick M.
Rating: 1 out of 5
following a purchase from 27/03/2024
order not received and collection made
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Bruno N.
Rating: 1 out of 5
following a purchase from 07/03/2024
Don't carry gls!
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bernard L.
Rating: 3 out of 5
following a purchase from 22/03/2024
Bonjour vraiment décut a rapport au blé trop petit 48 heure de trempage Cuisson 2 heures Trop petit blé marron et pas blanc dutout pour une première commande desut
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Thomas K.
Rating: 1 out of 5
following a purchase from 23/03/2024
I have not received an order yet
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Erwin J.
Rating: 1 out of 5
following a purchase from 21/03/2024
This is already the third week and my order has not arrived yet.
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anthony F.
Rating: 1 out of 5
following a purchase from 19/03/2024
Easter open boilie in the parcel
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philippe C.
Rating: 1 out of 5
following a purchase from 15/03/2024
Impossible to get my money back item does not correspond to what I ordered
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Patrick B.
Rating: 3 out of 5
following a purchase from 12/03/2024
A mistake on my part and not possible to redeploy to the relay and 18e to pay to the post office for the return of an item worth 24e
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Christian D.
Rating: 1 out of 5
following a purchase from 11/03/2024
Incomplete order missing 10kg pellets and 2L molasses
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philippe G.
Rating: 3 out of 5
following a purchase from 08/03/2024
Hello, the size of the tiger nuts displayed on your site is larger than the one in the 12.5 Kg bag (4 to 6 mm). It's a shame. Best regards.
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Mathieu L.
Rating: 3 out of 5
following a purchase from 07/03/2024
More photos on the site to better see the articles would not be luxury but otherwise impeccable .
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Patrick L.
Rating: 1 out of 5
following a purchase from 08/03/2024
I had ordered cooked hemp seeds and received raw!
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Jean-claude M.
Rating: 3 out of 5
following a purchase from 06/03/2024
Long shipment because no competition starter and no notification of package arrival at mondial relay depot
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ANDRE S.
Rating: 1 out of 5
following a purchase from 29/02/2024
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
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Pascal C.
Rating: 1 out of 5
following a purchase from 01/03/2024
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
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JEANYVES F.
Rating: 1 out of 5
following a purchase from 01/03/2024
The delivery man dropped the package off all smashed up and left without waiting for anything.
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Gerald R.
Rating: 3 out of 5
following a purchase from 28/02/2024
I am satisfied with this fishing tackle supplier, with its wide choice and fair prices. However, I am very surprised by the silence of Deconing's after-sales service, concerning a question I asked them about a telescopic rod. I'm still waiting for an answer to a simple question. I even get reminders to order. I only give them 3 stars.
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David V.
Rating: 1 out of 5
following a purchase from 28/02/2024
Wrong product
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Gilbert L.
Rating: 3 out of 5
following a purchase from 26/02/2024
This is my first order on your site, I am very satisfied.
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LAURENT D.
Rating: 3 out of 5
following a purchase from 17/02/2024
Very good material, I highly recommend it
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Jean claude C.
Rating: 3 out of 5
following a purchase from 16/02/2024
Fast, accurate delivery
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Thierry G.
Rating: 3 out of 5
following a purchase from 11/02/2024
The package was totally exploded.
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Gerrit J H.
Rating: 1 out of 5
following a purchase from 11/02/2024
more than adequate. 4 starrren. according to message neatly verpact and received highly recommended the sport fisherman
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Roland L.
Rating: 3 out of 5
following a purchase from 27/01/2024
Not enough description on some items
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Frank M.
Rating: 1 out of 5
following a purchase from 30/01/2024
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Julien H.
Rating: 1 out of 5
following a purchase from 18/01/2024
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