Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Hello, I was very disappointed with the trout rod I bought from you. The equipment was very fragile and the rod broke when I did some dry ironing in a river. I don't know if I can be compensated?
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Ricardo M.
Rating: 1 out of 5
following a purchase from 24/12/2023
5 star
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jonathan M.
Rating: 3 out of 5
following a purchase from 14/11/2023
almost 1 month for delivery
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Pascal R.
Rating: 1 out of 5
following a purchase from 04/12/2023
Nothing to say about the merchant site, but the delivery company is too long.
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ERIC L.
Rating: 3 out of 5
following a purchase from 24/11/2023
THE FLOATS DO NOT HAVE THE FIXING FOR THE FISHING WIRE??? they are sold simple without wire pass as they are of different diameter it is the anguish to find the good diameter.
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Michel M.
Rating: 3 out of 5
following a purchase from 25/11/2023
20mm medium quality boilie board.
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DAMIEN M.
Rating: 3 out of 5
following a purchase from 20/11/2023
Fast delivery. But moths in my bag of cornmeal.
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Juriaan H.
Rating: 1 out of 5
following a purchase from 17/11/2023
Everything went well
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pascal F.
Rating: 1 out of 5
following a purchase from 18/11/2023
I am not satisfied because the packaging did not withstand the transport and handling which resulted in the loss of the article during shipment. I have reported this to you but no satisfactory response immediately.
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annick L.
Rating: 3 out of 5
following a purchase from 12/11/2023
First order for 114 euros, fast delivery, and conform to the order, but very disappointed because a 2 KGS bucket of pellets was COMPLETELY BLASTED! Bubble wrap should be used to protect fragile items! No visible impact on the outside of the box! I'm waiting for a reply to the complaint I made on November 18th, the day I received the parcel at Deconinck.
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Michel M.
Rating: 1 out of 5
following a purchase from 07/11/2023
big problem with the DPD deliveryman because he does not deliver to the customer as requested on the order so as not to waste time, he drops everything off at the relay point but it has been closed for several days so how do I get my parcel back?
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Sylvain L.
Rating: 3 out of 5
following a purchase from 21/10/2023
Everything is perfect except that I had asked for red antennas for my floats and I received a majority of yellow antennas!... too bad!
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Marnix H.
Rating: 3 out of 5
following a purchase from 26/10/2023
Packaging was torn in the box. Probably too thin bag. So that the flour ran out through the sides of the box.
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jean-pierre C.
Rating: 3 out of 5
following a purchase from 26/10/2023
It's not as clear-cut as yes or no, are you satisfied with this purchase. Yes for the price and speed of delivery. No for the poor packaging: the box was too big and the reels were no longer in their packaging. No for the delivery person: didn't come to my home and the parcel was dropped off at their branch 17 km from my home. I was only given one parcel at first and finally the second, but I had to ask for it back, with unpleasant Chronopost agents. That's how it happened to me.
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johnny V.
Rating: 3 out of 5
following a purchase from 24/10/2023
The speed of preparation and shipment ok but the packaging no for a rigid scabbard from matrix sent in a fold in two so the result the scabbard crunch and I can not straighten it so I'm not happy.
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Kevin C.
Rating: 3 out of 5
following a purchase from 20/10/2023
Well arrived but unfortunately I received fennel instead of fenugreek so I'll see what they say about that. Otherwise everything was very well packed.
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Anthonio C.
Rating: 1 out of 5
following a purchase from 20/10/2023
Website is misleading and so they deliver other things!
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gerard U.
Rating: 3 out of 5
following a purchase from 20/10/2023
because the bag was punctured there was a lot of semolina in the box
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nicolas O.
Rating: 3 out of 5
following a purchase from 07/09/2023
A little disappointed, product out of stock, it happens but the customer should be warned and offered an equivalent product.
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ANDRE S.
Rating: 3 out of 5
following a purchase from 19/09/2023
Handle broken on first use. I will send it back to you.
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Mathys D.
Rating: 3 out of 5
following a purchase from 13/09/2023
I think it's a shame not to have the silicone tips with the fishing plugs.
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Marc E.
Rating: 3 out of 5
following a purchase from 04/09/2023
Nothing to say about deconinck. Choice of products, fast delivery ... On the other hand, I had chosen a relay point near my home, in this case Valieutic, but it refused to accept all the mondial relay parcels. So I had to run to another store to pick up my order. Thank you
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Dominique D.
Rating: 3 out of 5
following a purchase from 26/08/2023
Package received correctly sealed but primer bag punctured on opening replied to inside
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Vincent G.
Rating: 1 out of 5
following a purchase from 27/08/2023
Catastrophic delivery service!!!! Order placed on Sunday 27/08/23 (I specify well that on the site it says delivery 48h we are Monday 04/09/23 I was to be delivered today yet again nothing ... Maybe I'll have Christmas ... Really recommend this site !!!!
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michel B.
Rating: 3 out of 5
following a purchase from 16/08/2023
I have received part of the order and am waiting for the rest, i.e. the landing net and the 4th section of my landing net handle. The parcel with the landing net handle contained 3 sections (i.e. 3.60 instead of 4.section i.e. 4m20...) I await your explanations. ... cordially. Michel B
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Pascal M.
Rating: 3 out of 5
following a purchase from 26/08/2023
The website could do with some updating, with more information and photos of the products sold.
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joan C.
Rating: 1 out of 5
following a purchase from 26/08/2023
Very satisfied and fast delivery
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Gery D.
Rating: 3 out of 5
following a purchase from 22/08/2023
Delivery must be faster!
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Jacques D.
Rating: 3 out of 5
following a purchase from 23/08/2023
Size of chenevis seeds smaller than I'd hoped, I've had bigger, but the ones I've got don't germinate anymore.
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antoine B.
Rating: 3 out of 5
following a purchase from 23/08/2023
received rather late I find end still I have still received nothing
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Rudy M.
Rating: 3 out of 5
following a purchase from 21/08/2023
Everything was correct
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Philippe L.
Rating: 3 out of 5
following a purchase from 11/08/2023
I'm a bit disappointed with hemp seeds. I chose monster seeds but the quality is not up to scratch...
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Alain M.
Rating: 3 out of 5
following a purchase from 15/08/2023
I don't understand why the place to put the rubber band has been glued, because it's a pain to put and recover the steel wire, especially when it's a telescopic kit, as they're not usually glued.
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Alexandrine Z.
Rating: 1 out of 5
following a purchase from 08/08/2023
Parcel not received SMS received from mondial Relaiy sends an SMS to indicate that the parcel is not available at the site indicated agreed, says to resume an RV in another site but does not put the references of the parcel, moreover site not accessible on internet, therefore cannot reschedule a delivery
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stephane B.
Rating: 3 out of 5
following a purchase from 01/08/2023
I'm very happy with my order, apart from the fact that I have an item that doesn't match. I've been waiting 3 days for news of its return.
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Mathieu G.
Rating: 1 out of 5
following a purchase from 31/07/2023
The equipment was damaged, I did not receive a reply to my last e-mail.
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Pascal V.
Rating: 3 out of 5
following a purchase from 19/07/2023
Order placed on 17 /07 received on 7/08 . Delivery time too long . On the other hand, the parcel complied and was very well packaged.
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Arnaud L.
Rating: 3 out of 5
following a purchase from 22/07/2023
Team deconinck very good, on the other hand deliveryman surely threw the parcels result a bag of pellet pierced as well as a seal of pellet broken many this found themselves at the bottom of the box having seals that is not serious, but annoying.
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Emmanuel B.
Rating: 3 out of 5
following a purchase from 01/08/2023
The three-star rating corresponds to the fact that the hooks (4boxes) were loose in the boxes and that 6 hooks have damaged tips. Perfect service and shipping.... Sincerely
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piet B.
Rating: 1 out of 5
following a purchase from 28/07/2023
will be emailed back but get nothing back wrong lifer done but now nothing heard I find very strange
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