Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 3 stars

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Thomas K.
Rating: 1 out of 5
following a purchase from 23/03/2024
I have not received an order yet
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Erwin J.
Rating: 1 out of 5
following a purchase from 21/03/2024
This is already the third week and my order has not arrived yet.
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Anthony F.
Rating: 1 out of 5
following a purchase from 19/03/2024
Easter open boilie in the parcel
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Philippe C.
Rating: 1 out of 5
following a purchase from 15/03/2024
Impossible to get my money back item does not correspond to what I ordered
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Patrick B.
Rating: 3 out of 5
following a purchase from 12/03/2024
A mistake on my part and not possible to redeploy to the relay and 18e to pay to the post office for the return of an item worth 24e
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Christian D.
Rating: 1 out of 5
following a purchase from 11/03/2024
Incomplete order missing 10kg pellets and 2L molasses
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Philippe G.
Rating: 3 out of 5
following a purchase from 08/03/2024
Hello, the size of the tiger nuts displayed on your site is larger than the one in the 12.5 Kg bag (4 to 6 mm). It's a shame. Best regards.
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Mathieu L.
Rating: 3 out of 5
following a purchase from 07/03/2024
More photos on the site to better see the articles would not be luxury but otherwise impeccable .
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Patrick L.
Rating: 1 out of 5
following a purchase from 08/03/2024
I had ordered cooked hemp seeds and received raw!
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Jean-Claude M.
Rating: 3 out of 5
following a purchase from 06/03/2024
Long shipment because no competition starter and no notification of package arrival at mondial relay depot
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Andre S.
Rating: 1 out of 5
following a purchase from 29/02/2024
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
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Pascal C.
Rating: 1 out of 5
following a purchase from 01/03/2024
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
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Jeanyves F.
Rating: 1 out of 5
following a purchase from 01/03/2024
The delivery man dropped the package off all smashed up and left without waiting for anything.
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Gerald R.
Rating: 3 out of 5
following a purchase from 28/02/2024
I am satisfied with this fishing tackle supplier, with its wide choice and fair prices. However, I am very surprised by the silence of Deconing's after-sales service, concerning a question I asked them about a telescopic rod. I'm still waiting for an answer to a simple question. I even get reminders to order. I only give them 3 stars.
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David V.
Rating: 1 out of 5
following a purchase from 28/02/2024
Wrong product
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Gilbert L.
Rating: 3 out of 5
following a purchase from 26/02/2024
This is my first order on your site, I am very satisfied.
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Laurent D.
Rating: 3 out of 5
following a purchase from 17/02/2024
Very good material, I highly recommend it
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Jean Claude C.
Rating: 3 out of 5
following a purchase from 16/02/2024
Fast, accurate delivery
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Thierry G.
Rating: 3 out of 5
following a purchase from 11/02/2024
The package was totally exploded.
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Gerrit J H.
Rating: 1 out of 5
following a purchase from 11/02/2024
more than adequate. 4 starrren. according to message neatly verpact and received highly recommended the sport fisherman
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Roland L.
Rating: 3 out of 5
following a purchase from 27/01/2024
Not enough description on some items
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Julien H.
Rating: 1 out of 5
following a purchase from 18/01/2024
0
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Thierry C.
Rating: 1 out of 5
following a purchase from 31/05/2023
Hello, I was very disappointed with the trout rod I bought from you. The equipment was very fragile and the rod broke when I did some dry ironing in a river. I don't know if I can be compensated?
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Ricardo M.
Rating: 1 out of 5
following a purchase from 24/12/2023
5 star
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Jonathan M.
Rating: 3 out of 5
following a purchase from 14/11/2023
almost 1 month for delivery
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Pascal R.
Rating: 1 out of 5
following a purchase from 04/12/2023
Nothing to say about the merchant site, but the delivery company is too long.
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Eric L.
Rating: 3 out of 5
following a purchase from 24/11/2023
THE FLOATS DO NOT HAVE THE FIXING FOR THE FISHING WIRE??? they are sold simple without wire pass as they are of different diameter it is the anguish to find the good diameter.
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Michel M.
Rating: 3 out of 5
following a purchase from 25/11/2023
20mm medium quality boilie board.
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Damien M.
Rating: 3 out of 5
following a purchase from 20/11/2023
Fast delivery. But moths in my bag of cornmeal.
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Juriaan H.
Rating: 1 out of 5
following a purchase from 17/11/2023
Everything went well
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Pascal F.
Rating: 1 out of 5
following a purchase from 18/11/2023
I am not satisfied because the packaging did not withstand the transport and handling which resulted in the loss of the article during shipment. I have reported this to you but no satisfactory response immediately.
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Annick L.
Rating: 3 out of 5
following a purchase from 12/11/2023
First order for 114 euros, fast delivery, and conform to the order, but very disappointed because a 2 KGS bucket of pellets was COMPLETELY BLASTED! Bubble wrap should be used to protect fragile items! No visible impact on the outside of the box! I'm waiting for a reply to the complaint I made on November 18th, the day I received the parcel at Deconinck.
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Michel M.
Rating: 1 out of 5
following a purchase from 07/11/2023
big problem with the DPD deliveryman because he does not deliver to the customer as requested on the order so as not to waste time, he drops everything off at the relay point but it has been closed for several days so how do I get my parcel back?
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Sylvain L.
Rating: 3 out of 5
following a purchase from 21/10/2023
Everything is perfect except that I had asked for red antennas for my floats and I received a majority of yellow antennas!... too bad!
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Marnix H.
Rating: 3 out of 5
following a purchase from 26/10/2023
Packaging was torn in the box. Probably too thin bag. So that the flour ran out through the sides of the box.
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Jean-Pierre C.
Rating: 3 out of 5
following a purchase from 26/10/2023
It's not as clear-cut as yes or no, are you satisfied with this purchase. Yes for the price and speed of delivery. No for the poor packaging: the box was too big and the reels were no longer in their packaging. No for the delivery person: didn't come to my home and the parcel was dropped off at their branch 17 km from my home. I was only given one parcel at first and finally the second, but I had to ask for it back, with unpleasant Chronopost agents. That's how it happened to me.
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Johnny V.
Rating: 3 out of 5
following a purchase from 24/10/2023
The speed of preparation and shipment ok but the packaging no for a rigid scabbard from matrix sent in a fold in two so the result the scabbard crunch and I can not straighten it so I'm not happy.
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Kevin C.
Rating: 3 out of 5
following a purchase from 20/10/2023
Well arrived but unfortunately I received fennel instead of fenugreek so I'll see what they say about that. Otherwise everything was very well packed.
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Anthonio C.
Rating: 1 out of 5
following a purchase from 20/10/2023
Website is misleading and so they deliver other things!
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