Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 3 stars

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Gerard U.

Published on 28/10/2023 à 13h57 following a purchase from 20/10/2023

because the bag was punctured there was a lot of semolina in the box

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Nicolas O.

Published on 02/10/2023 à 05h35 following a purchase from 07/09/2023

A little disappointed, product out of stock, it happens but the customer should be warned and offered an equivalent product.

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Andre S.

Published on 26/09/2023 à 15h40 following a purchase from 19/09/2023

Handle broken on first use. I will send it back to you.

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Mathys D.

Published on 18/09/2023 à 13h45 following a purchase from 13/09/2023

I think it's a shame not to have the silicone tips with the fishing plugs.

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Marc E.

Published on 11/09/2023 à 15h26 following a purchase from 04/09/2023

Nothing to say about deconinck. Choice of products, fast delivery ... On the other hand, I had chosen a relay point near my home, in this case Valieutic, but it refused to accept all the mondial relay parcels. So I had to run to another store to pick up my order. Thank you

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Dominique D.

Published on 05/09/2023 à 09h59 following a purchase from 26/08/2023

Package received correctly sealed but primer bag punctured on opening replied to inside

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Vincent G.

Published on 04/09/2023 à 14h49 following a purchase from 27/08/2023

Catastrophic delivery service!!!! Order placed on Sunday 27/08/23 (I specify well that on the site it says delivery 48h we are Monday 04/09/23 I was to be delivered today yet again nothing ... Maybe I'll have Christmas ... Really recommend this site !!!!

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Michel B.

Published on 03/09/2023 à 20h00 following a purchase from 16/08/2023

I have received part of the order and am waiting for the rest, i.e. the landing net and the 4th section of my landing net handle. The parcel with the landing net handle contained 3 sections (i.e. 3.60 instead of 4.section i.e. 4m20...) I await your explanations. ... cordially. Michel B

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Pascal M.

Published on 03/09/2023 à 14h53 following a purchase from 26/08/2023

The website could do with some updating, with more information and photos of the products sold.

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Joan C.

Published on 02/09/2023 à 16h37 following a purchase from 26/08/2023

Very satisfied and fast delivery

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Gery D.

Published on 30/08/2023 à 14h52 following a purchase from 22/08/2023

Delivery must be faster!

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Jacques D.

Published on 29/08/2023 à 19h06 following a purchase from 23/08/2023

Size of chenevis seeds smaller than I'd hoped, I've had bigger, but the ones I've got don't germinate anymore.

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Antoine B.

Published on 29/08/2023 à 15h06 following a purchase from 23/08/2023

received rather late I find end still I have still received nothing

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Rudy M.

Published on 28/08/2023 à 16h13 following a purchase from 21/08/2023

Everything was correct

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Philippe L.

Published on 24/08/2023 à 07h12 following a purchase from 11/08/2023

I'm a bit disappointed with hemp seeds. I chose monster seeds but the quality is not up to scratch...

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Alain M.

Published on 22/08/2023 à 14h45 following a purchase from 15/08/2023

I don't understand why the place to put the rubber band has been glued, because it's a pain to put and recover the steel wire, especially when it's a telescopic kit, as they're not usually glued.

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Alexandrine Z.

Published on 16/08/2023 à 17h24 following a purchase from 08/08/2023

Parcel not received SMS received from mondial Relaiy sends an SMS to indicate that the parcel is not available at the site indicated agreed, says to resume an RV in another site but does not put the references of the parcel, moreover site not accessible on internet, therefore cannot reschedule a delivery

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Stephane B.

Published on 12/08/2023 à 18h02 following a purchase from 01/08/2023

I'm very happy with my order, apart from the fact that I have an item that doesn't match. I've been waiting 3 days for news of its return.

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Mathieu G.

Published on 12/08/2023 à 15h09 following a purchase from 31/07/2023

The equipment was damaged, I did not receive a reply to my last e-mail.

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Pascal V.

Published on 09/08/2023 à 14h43 following a purchase from 19/07/2023

Order placed on 17 /07 received on 7/08 . Delivery time too long . On the other hand, the parcel complied and was very well packaged.

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Arnaud L.

Published on 07/08/2023 à 18h20 following a purchase from 22/07/2023

Team deconinck very good, on the other hand deliveryman surely threw the parcels result a bag of pellet pierced as well as a seal of pellet broken many this found themselves at the bottom of the box having seals that is not serious, but annoying.

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Emmanuel B.

Published on 07/08/2023 à 13h59 following a purchase from 01/08/2023

The three-star rating corresponds to the fact that the hooks (4boxes) were loose in the boxes and that 6 hooks have damaged tips. Perfect service and shipping.... Sincerely

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Piet B.

Published on 05/08/2023 à 15h03 following a purchase from 28/07/2023

will be emailed back but get nothing back wrong lifer done but now nothing heard I find very strange

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Cyrille S.

Published on 01/08/2023 à 10h42 following a purchase from 11/07/2023

Preparation and dispatch on time. Parcel arrived at the depot 2km from my home. It took GLS 9 days to deliver. As this is not the 1st time I've had delivery problems, would it be possible to have the choice of another carrier for home delivery? Like dpd or dhl for example Thank you.

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Patrick B.

Published on 30/07/2023 à 16h40 following a purchase from 22/07/2023

Correct delivery. Good quality product

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Jean-René T.

Published on 29/07/2023 à 16h27 following a purchase from 08/07/2023

Delivery missed at first, caught up later... product conforms...

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Benjamin C.

Published on 25/07/2023 à 13h41 following a purchase from 18/07/2023

Did not receive my order

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Juan V.

Published on 22/07/2023 à 11h01 following a purchase from 13/07/2023

Order of more than 110 euros well received, too bad the cakes were missing, after complaint it should be back in order.

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Yves P.

Published on 22/07/2023 à 10h46 following a purchase from 13/07/2023

I received my package a package was torn all scattered in the box

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Daniel C.

Published on 18/07/2023 à 16h10 following a purchase from 10/07/2023

Over a week and still no parcel

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Johny V.

Published on 18/07/2023 à 07h04 following a purchase from 09/07/2023

top

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Torrent F.

Published on 17/07/2023 à 18h25 following a purchase from 11/07/2023

Product not tested but packaging very and too light. I ordered 4 cans of 5 liters of molasses, the box arrived completely exploded. You must make an effort in this area. Otherwise, the delivery time was just right.

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Pierre F.

Published on 16/07/2023 à 20h31 following a purchase from 10/07/2023

Error in my order, I received a product that I had not ordered.

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Jan V.

Published on 11/07/2023 à 05h45 following a purchase from 03/07/2023

order late 3-7 ordered and 7-7 in not normal

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Johan J.

Published on 09/07/2023 à 06h08 following a purchase from 01/07/2023

Fine everything in order

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Patrick B.

Published on 08/07/2023 à 12h37 following a purchase from 30/06/2023

Could be better

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Jozef L.

Published on 08/07/2023 à 12h02 following a purchase from 30/06/2023

Great service !

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Samuel F.

Published on 05/07/2023 à 18h15 following a purchase from 20/06/2023

Nothing corresponds to the given imagine, long delivery, misleading title and image!

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Response from Deconinck Fishing Published on 14/07/2023

Hello Samuel,
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.

August V.

Published on 03/07/2023 à 16h05 following a purchase from 27/06/2023

order still not received !

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Jerome G.

Published on 27/06/2023 à 13h50 following a purchase from 21/06/2023

parcel received well in advance but 2 boxes of boilies burst in transit. a shame otherwise everything was fine.

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