Deconinck Fishing consistently delivers fast shipping and careful, well-packaged orders, with products arriving quickly and in excellent condition. Customers highlight reliable delivery times, packaging that protects items well, and material that matches descriptions and advertising. The store earns praise for responsive service, clear communication, and a broad, well-stocked selection that offers good value for money. Overall, shoppers express strong satisfaction and trust in the professionalism and quality of the products and the team.
I don't understand why the place to put the rubber band has been glued, because it's a pain to put and recover the steel wire, especially when it's a telescopic kit, as they're not usually glued.
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Alexandrine Z.
Rating: 1 out of 5
following a purchase from 08/08/2023
Parcel not received SMS received from mondial Relaiy sends an SMS to indicate that the parcel is not available at the site indicated agreed, says to resume an RV in another site but does not put the references of the parcel, moreover site not accessible on internet, therefore cannot reschedule a delivery
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Stephane B.
Rating: 3 out of 5
following a purchase from 01/08/2023
I'm very happy with my order, apart from the fact that I have an item that doesn't match. I've been waiting 3 days for news of its return.
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Mathieu G.
Rating: 1 out of 5
following a purchase from 31/07/2023
The equipment was damaged, I did not receive a reply to my last e-mail.
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Pascal V.
Rating: 3 out of 5
following a purchase from 19/07/2023
Order placed on 17 /07 received on 7/08 . Delivery time too long . On the other hand, the parcel complied and was very well packaged.
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Arnaud L.
Rating: 3 out of 5
following a purchase from 22/07/2023
Team deconinck very good, on the other hand deliveryman surely threw the parcels result a bag of pellet pierced as well as a seal of pellet broken many this found themselves at the bottom of the box having seals that is not serious, but annoying.
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Emmanuel B.
Rating: 3 out of 5
following a purchase from 01/08/2023
The three-star rating corresponds to the fact that the hooks (4boxes) were loose in the boxes and that 6 hooks have damaged tips. Perfect service and shipping.... Sincerely
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Piet B.
Rating: 1 out of 5
following a purchase from 28/07/2023
will be emailed back but get nothing back wrong lifer done but now nothing heard I find very strange
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Cyrille S.
Rating: 1 out of 5
following a purchase from 11/07/2023
Preparation and dispatch on time. Parcel arrived at the depot 2km from my home. It took GLS 9 days to deliver. As this is not the 1st time I've had delivery problems, would it be possible to have the choice of another carrier for home delivery? Like dpd or dhl for example Thank you.
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Patrick B.
Rating: 3 out of 5
following a purchase from 22/07/2023
Correct delivery. Good quality product
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Jean-René T.
Rating: 3 out of 5
following a purchase from 08/07/2023
Delivery missed at first, caught up later... product conforms...
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Benjamin C.
Rating: 1 out of 5
following a purchase from 18/07/2023
Did not receive my order
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Juan V.
Rating: 3 out of 5
following a purchase from 13/07/2023
Order of more than 110 euros well received, too bad the cakes were missing, after complaint it should be back in order.
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Yves P.
Rating: 3 out of 5
following a purchase from 13/07/2023
I received my package a package was torn all scattered in the box
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Daniel C.
Rating: 1 out of 5
following a purchase from 10/07/2023
Over a week and still no parcel
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Johny V.
Rating: 1 out of 5
following a purchase from 09/07/2023
top
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Torrent F.
Rating: 3 out of 5
following a purchase from 11/07/2023
Product not tested but packaging very and too light. I ordered 4 cans of 5 liters of molasses, the box arrived completely exploded. You must make an effort in this area. Otherwise, the delivery time was just right.
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Pierre F.
Rating: 1 out of 5
following a purchase from 10/07/2023
Error in my order, I received a product that I had not ordered.
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Jan V.
Rating: 1 out of 5
following a purchase from 03/07/2023
order late 3-7 ordered and 7-7 in not normal
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Johan J.
Rating: 1 out of 5
following a purchase from 01/07/2023
Fine everything in order
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Patrick B.
Rating: 1 out of 5
following a purchase from 30/06/2023
Could be better
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Jozef L.
Rating: 1 out of 5
following a purchase from 30/06/2023
Great service !
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Samuel F.
Rating: 1 out of 5
following a purchase from 20/06/2023
Nothing corresponds to the given imagine, long delivery, misleading title and image!
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Response from Deconinck Fishing
Hello Samuel,
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.
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August V.
Rating: 1 out of 5
following a purchase from 27/06/2023
order still not received !
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Jerome G.
Rating: 3 out of 5
following a purchase from 21/06/2023
parcel received well in advance but 2 boxes of boilies burst in transit. a shame otherwise everything was fine.
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Stephane G.
Rating: 3 out of 5
following a purchase from 16/06/2023
Order has half long arrived
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Eddy Q.
Rating: 1 out of 5
following a purchase from 30/05/2023
A product is missing from my order
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Response from Deconinck Fishing
Hello Eddy,
We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.
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Lahouillera R.
Rating: 3 out of 5
following a purchase from 29/05/2023
Hello very disappointed on the photos carbonino kids come unstuck
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David V.
Rating: 1 out of 5
following a purchase from 24/05/2023
Packaging not great
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Response from Deconinck Fishing
Hello David, we are very sorry that the packaging did not live up to your expectations. We strive to provide quality products and service to our customers. We will look into what happened and try to find a solution to satisfy you.
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Stéphanie B.
Rating: 1 out of 5
following a purchase from 22/05/2023
I did not receive the right product. I was reimbursed but not the shipping costs. This is the 2nd time I've had a problem with my order. I'm really out of luck, even though it's a very good site and fast, friendly service.
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Response from Deconinck Fishing
Hello Stéphanie, we are sorry that your order was not to your complete satisfaction and understand the disappointment you have experienced. We pride ourselves on offering a high quality product and service to our customers, and we will do everything in our power to improve these things. Thank you again for your time and feedback.
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Luc F.
Rating: 1 out of 5
following a purchase from 21/05/2023
Batteries liver with defective priming boat
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Response from Deconinck Fishing
Hello Luc, we are always looking for ways to improve our products and provide quality service to our customers. We have been working hard to correct the problems with the primer boat and will do our best to prevent this type of situation from happening again. Please accept our sincerest apologies for any inconvenience caused.
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Boucaux N.
Rating: 3 out of 5
following a purchase from 20/05/2023
Satisfactory equipment, but pay attention to the weight of the sinkers, which are much heavier than advertised. Check with a calibrated scale (+15% per shot).
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Martial M.
Rating: 1 out of 5
following a purchase from 19/05/2023
I order lures in 13 cm and receive 16 cm, again wasting time sending the product back. Second order and again a miss. 1 star for the paper
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Response from Deconinck Fishing
Hello Martial, we are sorry to read that you were disappointed with your orders. We do our best to ensure the highest possible level of service, and we welcome your feedback so that we can improve our products and services.
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Cep T.
Rating: 1 out of 5
following a purchase from 21/05/2023
Your store is fine but the delivery driver dpd sucks I ordered from you twice now and have to go get itin the parscelchop while I have been waiting at home dpd is shitty company sorry .
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Peter J.
Rating: 3 out of 5
following a purchase from 19/05/2023
Too bad it only came with an English manual
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Eric P.
Rating: 1 out of 5
following a purchase from 08/05/2023
Non été très déçu 3 semaine pour une petite commande de 25euro on téléphon pour demander quoi il vous dise que ça part et conclusion ces baratin car ça part plusieurs jours plus tard pas sérieux... ces très bien de faire de belles promo mes ci les commandes ne suivent pas je ne vois pas l'intérêt...je ne juré que par eux ...très déçu....je commanderai plus
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Response from Deconinck Fishing
Hello Eric,
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.
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Ghislain Y.
Rating: 1 out of 5
following a purchase from 17/05/2023
I am extremely disappointed by the seriousness of your establishment, it is far from being as I knew it about thirty years ago the bag of coriander burst full of coriander in the box, I would like you to know that this is the last time I order anything from you.
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Response from Deconinck Fishing
Hello, 30 years ago you would come and pick up your products from us, now we entrust them to a carrier. The parcel left our premises in perfect condition.
Sincerely
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Frédéric L.
Rating: 3 out of 5
following a purchase from 17/05/2023
No grouped delivery, delivery on hold. I only received 1 product out of 4 ordered...
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Etienne S.
Rating: 1 out of 5
following a purchase from 11/05/2023
Correct delivery,as always.
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Antoine R.
Rating: 1 out of 5
following a purchase from 14/05/2023
2 weeks of waiting still no news
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Response from Deconinck Fishing
Hello Antoine, I understand your dissatisfaction and sincerely apologize for the delay in delivery. We are doing our best to rectify the situation and will get back to you shortly. Thank you for your patience.
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