Deconinck Fishing consistently delivers fast shipping and careful, well-packaged orders, with products arriving quickly and in excellent condition. Customers highlight reliable delivery times, packaging that protects items well, and material that matches descriptions and advertising. The store earns praise for responsive service, clear communication, and a broad, well-stocked selection that offers good value for money. Overall, shoppers express strong satisfaction and trust in the professionalism and quality of the products and the team.
Good evening I sent you an email, no answer, I bought carp hooks 2 x4 and 2x6 there should be a free package, forgot to specify it and a fox bomb has trouble to close, cordially
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Frederic P.
Rating: 3 out of 5
following a purchase from 18/04/2023
Delivery a little late but I am satisfied with the material I bought!
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Ruud M.
Rating: 1 out of 5
following a purchase from 06/05/2023
Older model mill delivered than ordered
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Gabriel D.
Rating: 3 out of 5
following a purchase from 02/05/2023
Very good
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Guillaume D.
Rating: 3 out of 5
following a purchase from 30/04/2023
Material slightly damaged...
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Martine V.
Rating: 1 out of 5
following a purchase from 24/04/2023
I sent you a note of complaint to which I did not receive any answer from you; in fact my package was delivered in a relay that I had not chosen at all, could you give me the reason of this change, I hope that you will answer me this time, thank you
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Response from Deconinck Fishing
Hello Martine,
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.
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Christian D.
Rating: 3 out of 5
following a purchase from 24/04/2023
I am satisfied with the items delivered, but the delivery was long (1 week between the order and the shipment), moreover, an item announced as available was not.
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Didier D.
Rating: 3 out of 5
following a purchase from 25/04/2023
Delay in sending. Should have been sent on Wednesday, was sent on Friday.
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Denis V.
Rating: 3 out of 5
following a purchase from 24/04/2023
Very good
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Mickael L.
Rating: 1 out of 5
following a purchase from 13/04/2023
I am still waiting for my order. I was supposed to have it last Friday, but nothing.
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Response from Deconinck Fishing
Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.
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Sebastien H.
Rating: 3 out of 5
following a purchase from 21/04/2023
My chacha did not work very well the paddle in front was defective.
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Bruno D.
Rating: 3 out of 5
following a purchase from 20/04/2023
Size too small too bad
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Laurent P.
Rating: 3 out of 5
following a purchase from 17/04/2023
Products ok,phone staff very nice but it's a pity that the delivery tracking does not follow the order on Monday,option DPD 24/48 h,received on Saturday at the relay point ..... so rather a standard delivery
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Arthur B.
Rating: 3 out of 5
following a purchase from 14/04/2023
and the package was open on one side as if we had looked at what it was
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Mathieu B.
Rating: 1 out of 5
following a purchase from 04/04/2023
Very disappointed, order never received! I reported it to deconinck, no answer from them!
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Response from Deconinck Fishing
Hello Mathieu,
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.
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Gregory D.
Rating: 1 out of 5
following a purchase from 04/04/2023
Delivery times not met
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Response from Deconinck Fishing
Hello Gregory,
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.
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Christophe C.
Rating: 1 out of 5
following a purchase from 06/04/2023
Hello, I did not receive the material I ordered. A black bowl and too small
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David L.
Rating: 1 out of 5
following a purchase from 01/04/2023
chenevis monster not monster at all ....plutot miniscule than monster.
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Alain M.
Rating: 3 out of 5
following a purchase from 30/03/2023
On top because I already broke my kit with 1 tarragon
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Simon T.
Rating: 3 out of 5
following a purchase from 29/03/2023
Purchase of a carp rod, no sheath provided nor tube to protect the kit and no advice from the sellers
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Fabrice P.
Rating: 3 out of 5
following a purchase from 22/03/2023
I put 3 stars because question material is good: everything was there and in good condition. question delivery time is not great (I waited 12 days to receive my equipment while with the DPD delivery, delivery time of 24a 48h. (that's why I had made the order with you because I needed this material as soon as possible) For future orders, is there not a way that it goes faster. I ordered material in France and Holland and 2 days later, it was at home.
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Frederic D.
Rating: 3 out of 5
following a purchase from 21/03/2023
The product does not work. But quick response to send my order back. Waiting for the after sales service
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Jean Jacques B.
Rating: 1 out of 5
following a purchase from 14/03/2023
PERFECT
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Alain V.
Rating: 3 out of 5
following a purchase from 08/03/2023
Very good
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Etienne S.
Rating: 1 out of 5
following a purchase from 05/03/2023
Nicely packaged and fast delivery,top service!
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Patrick V.
Rating: 1 out of 5
following a purchase from 28/02/2023
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
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Edmond V.
Rating: 3 out of 5
following a purchase from 25/02/2023
the box arrived broken and one of the primer packets was open and part of the primer in the box was not strong enough
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Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
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Patrick D.
Rating: 3 out of 5
following a purchase from 22/02/2023
The materials are very well packed. On the other hand the delivery company GLS does not take into account to deliver well or they were told. For my delivery the parcels were deposited in front of the entrance door in view of everyone .... Bad point for GLS except the hyper fast delivery As for Deconinck not even a small commercial gesture in the package to retain their customers .........
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Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
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Dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
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Frederic B.
Rating: 3 out of 5
following a purchase from 17/02/2023
Presence of flats on the caps in two places (as if the caps were crushed) I test this weekend to see if there is no impact on the flotation
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Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
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Jean-Luc G.
Rating: 3 out of 5
following a purchase from 08/02/2023
I ordered 12 sp s 12 garboliaino floats and I didn't even get 20 cm of silicone rings
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Valérie D.
Rating: 3 out of 5
following a purchase from 03/02/2023
Perfect nothing to say
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Freddy D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Your << hemp Monster >> ...is very far from it, disappointed for this article
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Pierrick D.
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery not yet done so out of time
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Response from Deconinck Fishing
Hello, thank you for your order. By choosing Mondial Relais, it is clearly indicated that the delivery time is 3 to 7 days. For an express delivery, you had Dpd or Gls, but it is more expensive. Sincerely
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Fabien C.
Rating: 3 out of 5
following a purchase from 07/01/2023
Cardboard split underneath. Missing feeder cages probably free on the bottom. Badly packed.
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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