Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 4 stars

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J
Jean Philippe F.
Rating: 4 out of 5
following a purchase from 03/06/2024
Quality products as usual. Unfortunately a bag of groundbait completely ripped open in the box.
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Christophe V.
Rating: 4 out of 5
following a purchase from 03/06/2024
Satisfied, I made a change by tel order I changed the model of umbrella and with the price difference I added 1 bag of pellet 2mn competition and promo ct 3 bought 1 free and I received 3 bag is not the free.thank you for changing the order from the start.
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Esref M.
Rating: 1 out of 5
following a purchase from 24/05/2024
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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Mickael C.
Rating: 4 out of 5
following a purchase from 01/06/2024
Package delivered in good condition
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Alain J.
Rating: 1 out of 5
following a purchase from 30/05/2024
Compliant parcel, garbolino spm21 float, some antennae deformed.
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Philippe G.
Rating: 4 out of 5
following a purchase from 31/05/2024
order conformed and deadline met but parcel delivered open and 1 package of hemp seeds punctured. Received as the damage was not serious, but the delivery was bad.
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Jean Pierre S.
Rating: 4 out of 5
following a purchase from 30/05/2024
package not protected enough. My rod holder was a bit bent and a bag of groundbait was ripped open Thanks to the deliveryman!!!!
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Georges C.
Rating: 1 out of 5
following a purchase from 28/05/2024
You're worse than Pacific Pêche, which isn't very fast at shipping.
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Jean-Pierre T.
Rating: 4 out of 5
following a purchase from 26/05/2024
My 2nd order has more delivery time!! still waiting!!
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Pascal V.
Rating: 4 out of 5
following a purchase from 24/05/2024
Very good
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Christian C.
Rating: 4 out of 5
following a purchase from 25/05/2024
Product conforms to my expectations. Well packaged and received promptly......
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Patrick D.
Rating: 4 out of 5
following a purchase from 28/05/2024
Fast service
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Olivier V.
Rating: 4 out of 5
following a purchase from 05/05/2024
Should signal when there is a shortage, I would have ordered another model. Thank you
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Bruno J.
Rating: 1 out of 5
following a purchase from 05/05/2024
No, because the customer was not informed of the delivery and that the product was not from sotck.
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Rudi V.
Rating: 4 out of 5
following a purchase from 23/05/2024
Prompt and just delivered 👍👍.
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Fabrice D.
Rating: 4 out of 5
following a purchase from 22/05/2024
deconinck has some great products
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Claude D.
Rating: 4 out of 5
following a purchase from 23/05/2024
As serious and professional as ever.
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Anthony S.
Rating: 4 out of 5
following a purchase from 20/05/2024
Order well received just a little problem the can not butyrique close well so it leaked into the package good I suspected a little when I picked up the package there was a smell of cheese 😂
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Jean Philippe G.
Rating: 4 out of 5
following a purchase from 18/05/2024
It's a pity that the Deconinck GOUSSAINVILLE ( France ) has closed as I used to live next door.
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Jérémie B.
Rating: 1 out of 5
following a purchase from 27/04/2024
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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Bruno F.
Rating: 4 out of 5
following a purchase from 05/05/2024
Good, nothing to say
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Patrick L.
Rating: 1 out of 5
following a purchase from 15/05/2024
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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Leybros L.
Rating: 4 out of 5
following a purchase from 14/05/2024
Very fast
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Jean-Claude D.
Rating: 1 out of 5
following a purchase from 03/05/2024
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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Daniel B.
Rating: 1 out of 5
following a purchase from 26/04/2024
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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Fernand R.
Rating: 1 out of 5
following a purchase from 29/04/2024
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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Lionel C.
Rating: 1 out of 5
following a purchase from 03/05/2024
I did not receive them
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Eric D.
Rating: 1 out of 5
following a purchase from 06/05/2024
Hello still not received the package
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Jacques M.
Rating: 4 out of 5
following a purchase from 04/05/2024
super continuer comme ca longtemps
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Jean C.
Rating: 1 out of 5
following a purchase from 30/04/2024
I have not received my order via dpd
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Olivier P.
Rating: 4 out of 5
following a purchase from 27/04/2024
Very happy as always
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Daniel M.
Rating: 4 out of 5
following a purchase from 26/04/2024
Nothing to say, everything went smoothly and quickly.
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Romano N.
Rating: 1 out of 5
following a purchase from 23/04/2024
Order not in
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Bert S.
Rating: 1 out of 5
following a purchase from 22/04/2024
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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Fernand L.
Rating: 4 out of 5
following a purchase from 21/04/2024
you will find everything you need and they are very friendly
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Jean Marc M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I find it too heavy and too supple.
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Remy A.
Rating: 4 out of 5
following a purchase from 19/04/2024
Arrive safely without breakage! Thank you
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Étienne C.
Rating: 4 out of 5
following a purchase from 18/04/2024
fast shipping, medium packaging
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Rita C.
Rating: 4 out of 5
following a purchase from 17/04/2024
Notify on time when it will be delivered
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Patrick C.
Rating: 4 out of 5
following a purchase from 16/04/2024
Stock is always up to date and accurate, so shipments are fast. Top ... !
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