Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 4 stars

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Patrick D.

Published on 29/05/2023 à 14h02 following a purchase from 23/05/2023

Everything was spot on and, above all, delivery was fast.

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Patrice D.

Published on 27/05/2023 à 21h22 following a purchase from 20/05/2023

Order received in good condition and on time

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Martial M.

Published on 27/05/2023 à 19h02 following a purchase from 19/05/2023

I order lures in 13 cm and receive 16 cm, again wasting time sending the product back. Second order and again a miss. 1 star for the paper

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Response from Deconinck Fishing Published on 14/07/2023

Hello Martial, we are sorry to read that you were disappointed with your orders. We do our best to ensure the highest possible level of service, and we welcome your feedback so that we can improve our products and services.

Raymond D.

Published on 27/05/2023 à 18h51 following a purchase from 18/05/2023

Not relevant

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Cep T.

Published on 27/05/2023 à 14h18 following a purchase from 21/05/2023

Your store is fine but the delivery driver dpd sucks I ordered from you twice now and have to go get itin the parscelchop while I have been waiting at home dpd is shitty company sorry .

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Eric P.

Published on 27/05/2023 à 13h45 following a purchase from 08/05/2023

Non été très déçu 3 semaine pour une petite commande de 25euro on téléphon pour demander quoi il vous dise que ça part et conclusion ces baratin car ça part plusieurs jours plus tard pas sérieux... ces très bien de faire de belles promo mes ci les commandes ne suivent pas je ne vois pas l'intérêt...je ne juré que par eux ...très déçu....je commanderai plus

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Response from Deconinck Fishing Published on 14/07/2023

Hello Eric,
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.

Tonio B.

Published on 27/05/2023 à 13h44 following a purchase from 20/05/2023

As ordered.

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Ghislain Y.

Published on 27/05/2023 à 10h58 following a purchase from 17/05/2023

I am extremely disappointed by the seriousness of your establishment, it is far from being as I knew it about thirty years ago the bag of coriander burst full of coriander in the box, I would like you to know that this is the last time I order anything from you.

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Response from Deconinck Fishing Published on 27/05/2023

Hello, 30 years ago you would come and pick up your products from us, now we entrust them to a carrier. The parcel left our premises in perfect condition.
Sincerely

Steven L.

Published on 24/05/2023 à 19h46 following a purchase from 17/05/2023

No problems with the package but problems with the delivery with dpd

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Christopher D.

Published on 24/05/2023 à 17h31 following a purchase from 17/05/2023

Very well packaged, I recommend!

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Etienne S.

Published on 23/05/2023 à 07h38 following a purchase from 11/05/2023

Correct delivery,as always.

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Antoine R.

Published on 22/05/2023 à 13h31 following a purchase from 14/05/2023

2 weeks of waiting still no news

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Response from Deconinck Fishing Published on 14/07/2023

Hello Antoine, I understand your dissatisfaction and sincerely apologize for the delay in delivery. We are doing our best to rectify the situation and will get back to you shortly. Thank you for your patience.

Didier B.

Published on 21/05/2023 à 17h31 following a purchase from 15/05/2023

Test that a primer, conclusive.

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Valere C.

Published on 20/05/2023 à 14h57 following a purchase from 10/05/2023

Okay

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Frédéric D.

Published on 18/05/2023 à 20h30 following a purchase from 03/05/2023

I have received my package... and a big thank you...

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Montebrun B.

Published on 17/05/2023 à 17h15 following a purchase from 05/05/2023

Very good

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Jacques C.

Published on 17/05/2023 à 10h46 following a purchase from 09/05/2023

Very good

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Ruud M.

Published on 16/05/2023 à 16h36 following a purchase from 06/05/2023

Older model mill delivered than ordered

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Patrick C.

Published on 16/05/2023 à 14h31 following a purchase from 08/05/2023

Professional work. Deadlines respected. Quality packaging. Product conforms to the description. Always a kind word from the preparer on the delivery note.

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Jacques L.

Published on 16/05/2023 à 05h59 following a purchase from 03/05/2023

Good product quality

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Alain S.

Published on 16/05/2023 à 05h43 following a purchase from 03/05/2023

Too bad about the slow shipping.

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Cyril N.

Published on 15/05/2023 à 14h59 following a purchase from 07/05/2023

Very good

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Philippe O.

Published on 11/05/2023 à 14h44 following a purchase from 03/05/2023

perfect

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Jean B.

Published on 11/05/2023 à 10h24 following a purchase from 02/05/2023

A little delay in delivery but conforms to the order I recommend

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Rudy L.

Published on 10/05/2023 à 16h56 following a purchase from 26/04/2023

Satisfied with my order nothing to say.

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Etienne M.

Published on 09/05/2023 à 05h51 following a purchase from 30/04/2023

Very good follow-up, fast delivery!

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Carlos G.

Published on 08/05/2023 à 09h08 following a purchase from 27/04/2023

very satisfied with my order matrix station I recommend the site

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Bruno B.

Published on 07/05/2023 à 21h27 following a purchase from 23/04/2023

Order in accordance with my expectations! Quality products, even if the prices are sometimes high I recommend!

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Martine V.

Published on 07/05/2023 à 13h43 following a purchase from 24/04/2023

I sent you a note of complaint to which I did not receive any answer from you; in fact my package was delivered in a relay that I had not chosen at all, could you give me the reason of this change, I hope that you will answer me this time, thank you

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Response from Deconinck Fishing Published on 14/07/2023

Hello Martine,
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.

Geert V.

Published on 03/05/2023 à 18h48 following a purchase from 25/04/2023

ordered and delivered immediately

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Mickael L.

Published on 02/05/2023 à 14h03 following a purchase from 13/04/2023

I am still waiting for my order. I was supposed to have it last Friday, but nothing.

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Response from Deconinck Fishing Published on 14/07/2023

Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.

Jean-Paul P.

Published on 01/05/2023 à 06h49 following a purchase from 21/04/2023

Quality service and products

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Jean Baptiste M.

Published on 30/04/2023 à 17h27 following a purchase from 21/04/2023

Fast service Better price than the competition

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Mickael M.

Published on 30/04/2023 à 12h33 following a purchase from 20/04/2023

Very serious.

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Philippe B.

Published on 30/04/2023 à 08h54 following a purchase from 23/04/2023

5 stars

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Sabine V.

Published on 30/04/2023 à 01h50 following a purchase from 21/04/2023

Fast and correct

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Nicolas D.

Published on 28/04/2023 à 10h02 following a purchase from 19/04/2023

SATISFIED ONE REMARK FOR THE LEAD WEIGHTS 1G 2G 3G 7G AND 9G BETTER IF YOU SHIP THEM IN A BAG RATHER THAN IN BULK SCATTERED IN THE PACKAGE. OVERALL SATISFIED WITH THE PRODUCTS. THANK YOU

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Maurice L.

Published on 26/04/2023 à 17h42 following a purchase from 19/04/2023

Perfect delivery on time.

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Johnny J.

Published on 26/04/2023 à 14h59 following a purchase from 19/04/2023

Good product at a low price... This is what we are looking for. Johnny

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Christian T.

Published on 26/04/2023 à 05h58 following a purchase from 16/04/2023

products as expected but difficult to receive because 21kg package forced into a locker located at the top of the locker

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