Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
One negative point, it took 1 week this time Usually it's faster For the rest, it's always perfect
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Patrick M.
Rating: 4 out of 5
following a purchase from 05/11/2025
Not yet used my new cane so I will see
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louis-marie C.
Rating: 4 out of 5
following a purchase from 21/10/2025
Very satisfied with this experience. I recommend it to you.
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olivier G.
Rating: 4 out of 5
following a purchase from 27/10/2025
OK
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JACQUES B.
Rating: 1 out of 5
following a purchase from 20/10/2025
The 4 MATRIX buckets ordered do not meet my expectations at all. They are tiny. The lack of technical information (size and dimensions in cm) on your website needs to be reviewed. I have no use for half of the supplies received from my order... I await your explanations and comments.
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jean marie B.
Rating: 4 out of 5
following a purchase from 15/10/2025
Satisfied impeccable packaging
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Corentin R.
Rating: 4 out of 5
following a purchase from 12/10/2025
Despite the damaged package (probably due to transport), I lost 100g of fine wheat semolina, it's okay, it's not the end of the world but... Otherwise, everything is great.
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LUIGI C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very professional
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Patrice S.
Rating: 1 out of 5
following a purchase from 11/10/2025
Package delivered to the wrong address (20 kilometers from my home) The feet of the reception carpet were mounted upside down Impossible to attach the two bars that should be fixed to the back of the tripod
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Bernard V.
Rating: 1 out of 5
following a purchase from 10/10/2025
The product is presented as a Best Seller but is very limited in its use. Product returned very disappointed
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Patrick F.
Rating: 1 out of 5
following a purchase from 09/10/2025
No worries.. you can go there with your eyes closed..
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dominique V.
Rating: 4 out of 5
following a purchase from 08/10/2025
very good
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Remy G.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good quality material
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DOMINIQUE M.
Rating: 1 out of 5
following a purchase from 02/10/2025
Received the Teckson gas stove and the 4 cartridges well, but the operating manual for the stove is in Polish and English, no manual in French, this is unacceptable!!!
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Bernard T.
Rating: 4 out of 5
following a purchase from 29/09/2025
Fast delivery and well packaged.
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Christian T.
Rating: 4 out of 5
following a purchase from 29/09/2025
Package conforms to the order, fast delivery
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Pierre D.
Rating: 4 out of 5
following a purchase from 30/09/2025
Delivered quickly and in accordance with the order
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Franck A.
Rating: 4 out of 5
following a purchase from 23/09/2025
Hello, I have attached photos of what I received in your email box, although it was well packaged, the betaine box was broken so it was everywhere in the box, I do not understand at all. Waiting for your response. Best regards.
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Norbert W.
Rating: 4 out of 5
following a purchase from 24/09/2025
Fast, very well packaged, and just the model requested. I will order again for other parts.
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Manuel W.
Rating: 4 out of 5
following a purchase from 24/09/2025
Overall yes, although a product was broken but packaged. I didn't see it before unpacking and lost the powder. Deconinck sent me a code for a free product with my next order. So, another order needs to be placed, it's marketing.
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Gilles G.
Rating: 4 out of 5
following a purchase from 20/09/2025
Fast delivery
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Hubert F.
Rating: 4 out of 5
following a purchase from 20/09/2025
Very good, but DPD delivery 0 damage
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pascal M.
Rating: 4 out of 5
following a purchase from 15/09/2025
order received quickly, satisfied. Thank you Deconinck.
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JEAN-SEBASTIEN N.
Rating: 4 out of 5
following a purchase from 15/09/2025
Satisfactory
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LAURENT D.
Rating: 4 out of 5
following a purchase from 12/09/2025
Very good spoon, nothing to say
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Julien samantha R.
Rating: 4 out of 5
following a purchase from 11/09/2025
Very good and fast service
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Julien B.
Rating: 4 out of 5
following a purchase from 07/09/2025
Order received quickly, response to the email sent was also very quick, small downside the bait bags are slightly cracked which causes a bit of spillage
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Arnaud D.
Rating: 4 out of 5
following a purchase from 07/09/2025
Very well except that my bag of peanut flour was torn when I opened my package.
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Christ C.
Rating: 4 out of 5
following a purchase from 03/09/2025
Well received, satisfied as usual
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ERIC L.
Rating: 4 out of 5
following a purchase from 02/09/2025
Longer delivery than usual
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ALAIN S.
Rating: 4 out of 5
following a purchase from 31/08/2025
well received quite quickly but some explanation on the dimensions of the accessories (dimensions and resistance in kg)
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Remi D.
Rating: 4 out of 5
following a purchase from 28/08/2025
Fast and efficient. Thank you. Great pickup point. I no longer go through the DPD delivery service because they are not serious and competent.
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noel M.
Rating: 4 out of 5
following a purchase from 27/08/2025
Satisfied with your shipment, thank you
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QUINTARD Y.
Rating: 4 out of 5
following a purchase from 28/08/2025
GOOD
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pascal V.
Rating: 1 out of 5
following a purchase from 21/08/2025
package arrived in bad condition, bags burst in the box.
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Patrice G.
Rating: 4 out of 5
following a purchase from 22/08/2025
Well packaged and good flour
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Maurice B.
Rating: 1 out of 5
following a purchase from 22/08/2025
Package of Robin red cut with a cutter, everything was spilled in my package. The least they could have done was to send me another one and not this one. Not serious.
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Lounes B.
Rating: 1 out of 5
following a purchase from 21/08/2025
It's very good
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Jean-Michel P.
Rating: 4 out of 5
following a purchase from 21/08/2025
my order has arrived at the pickup point complete but the box was in a pitiful state a bag was torn the delivery is terrible not serious at all
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