The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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Jean-Claude G.
Rating: 4 out of 5
following a purchase from 27/07/2025
Well, very well
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Pascal O.
Rating: 4 out of 5
following a purchase from 27/07/2025
The delivery was delayed because the delivery location was not available, apart from that everything was in order.
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Gerard B.
Rating: 1 out of 5
following a purchase from 28/07/2025
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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David B.
Rating: 1 out of 5
following a purchase from 19/07/2025
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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Denis D.
Rating: 4 out of 5
following a purchase from 21/07/2025
Delivery time too long, 10 days
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Renato M.
Rating: 1 out of 5
following a purchase from 23/07/2025
Broken and open plastic pellet box I suppose due to transport
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Zeimes J.
Rating: 1 out of 5
following a purchase from 17/07/2025
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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Luigi C.
Rating: 4 out of 5
following a purchase from 13/07/2025
Ras, very professional order received with a note from the preparer
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Thierry M.
Rating: 4 out of 5
following a purchase from 08/07/2025
A bit long for delivery
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Franck D.
Rating: 4 out of 5
following a purchase from 09/07/2025
Good
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Stephane M.
Rating: 4 out of 5
following a purchase from 08/07/2025
Just a small remark, it's the delivery time nothing very serious but I think I can do better. Otherwise, quality and delivery are correct!
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Eric F.
Rating: 1 out of 5
following a purchase from 08/07/2025
None, deadline, shipping not met
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Willem G.
Rating: 4 out of 5
following a purchase from 10/07/2025
Fast delivery
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Benoit M.
Rating: 4 out of 5
following a purchase from 01/07/2025
No problemo
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Alain M.
Rating: 4 out of 5
following a purchase from 02/07/2025
Ok great
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Jean-Denis F.
Rating: 4 out of 5
following a purchase from 28/06/2025
Package delivered quickly, well packaged.
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François M.
Rating: 4 out of 5
following a purchase from 02/07/2025
Hello, I placed my order on 2/07 paying extra for delivery within 24 to 48 hours; DPD sent me a message saying that this delivery would take place on Friday. On July 4th in the afternoon, DPD informed me that it could not take place that day. I had to choose another date this week, normally I should receive your package this morning. Best regards.
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Jérémy B.
Rating: 4 out of 5
following a purchase from 28/06/2025
Good delivery and impeccable material, thank you for your professionalism
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Alain P.
Rating: 4 out of 5
following a purchase from 25/06/2025
fast delivery very good team
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Yannick B.
Rating: 4 out of 5
following a purchase from 20/06/2025
quick simple to redo with pleasure
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Laurent C.
Rating: 1 out of 5
following a purchase from 07/06/2025
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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Christophe B.
Rating: 1 out of 5
following a purchase from 18/05/2025
I did not receive my purchase.
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Francis K.
Rating: 1 out of 5
following a purchase from 15/06/2025
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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Gilles G.
Rating: 4 out of 5
following a purchase from 13/06/2025
I give 4 stars because I ordered 3 pop-up mixes, I should have received a fourth one because of the 3+1 promotion, otherwise everything else is impeccable, delivery went well
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Christophe D.
Rating: 1 out of 5
following a purchase from 08/06/2025
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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José L.
Rating: 1 out of 5
following a purchase from 11/06/2025
Product that does not match the description you gave me.
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Quentin G.
Rating: 1 out of 5
following a purchase from 07/06/2025
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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Jean-Luc B.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very good
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Philippe B.
Rating: 4 out of 5
following a purchase from 09/06/2025
Preparation error. Waiting for refund or exchange
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Isabelle H.
Rating: 4 out of 5
following a purchase from 07/06/2025
Nothing to report
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Sophie L.
Rating: 1 out of 5
following a purchase from 04/06/2025
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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Martial C.
Rating: 1 out of 5
following a purchase from 01/06/2025
I have been waiting for my order for a week and still nothing received
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Jimmy L.
Rating: 1 out of 5
following a purchase from 02/06/2025
Not received all the right material still no news from them not cool
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Frédéric B.
Rating: 4 out of 5
following a purchase from 01/06/2025
Order received but not with the correct items. Ordered bait for channel received bait for carp.
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Vianney B.
Rating: 1 out of 5
following a purchase from 01/06/2025
Order not received
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Laurent L.
Rating: 4 out of 5
following a purchase from 23/05/2025
Nice
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Jean Luc M.
Rating: 4 out of 5
following a purchase from 19/05/2025
A bit long delay for shipping!! That's all
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Patrick L.
Rating: 4 out of 5
following a purchase from 17/05/2025
Good site, a lot of choices, order as expected, too bad there are no loyalty points
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