Customer reviews of Deconinck Fishing

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9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

1 star review

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E
eric F.
Rating: 1 out of 5
following a purchase from 08/07/2025
None, deadline, shipping not met
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Laurent C.
Rating: 1 out of 5
following a purchase from 07/06/2025
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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Christophe B.
Rating: 1 out of 5
following a purchase from 18/05/2025
I did not receive my purchase.
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Francis K.
Rating: 1 out of 5
following a purchase from 15/06/2025
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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christophe D.
Rating: 1 out of 5
following a purchase from 08/06/2025
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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José L.
Rating: 1 out of 5
following a purchase from 11/06/2025
Product that does not match the description you gave me.
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Quentin G.
Rating: 1 out of 5
following a purchase from 07/06/2025
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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Sophie L.
Rating: 1 out of 5
following a purchase from 04/06/2025
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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martial C.
Rating: 1 out of 5
following a purchase from 01/06/2025
I have been waiting for my order for a week and still nothing received
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Jimmy L.
Rating: 1 out of 5
following a purchase from 02/06/2025
Not received all the right material still no news from them not cool
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Vianney B.
Rating: 1 out of 5
following a purchase from 01/06/2025
Order not received
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Baptiste H.
Rating: 1 out of 5
following a purchase from 01/05/2025
I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.
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andré C.
Rating: 1 out of 5
following a purchase from 05/05/2025
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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Jeremy G.
Rating: 1 out of 5
following a purchase from 19/04/2025
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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Anthony D.
Rating: 1 out of 5
following a purchase from 19/04/2025
Order received 9 days later
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Raymond A.
Rating: 1 out of 5
following a purchase from 21/04/2025
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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Alain D.
Rating: 1 out of 5
following a purchase from 12/04/2025
Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards
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Eric M.
Rating: 1 out of 5
following a purchase from 10/04/2025
Good product
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Jean claude B.
Rating: 1 out of 5
following a purchase from 07/04/2025
-
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Gabrielius S.
Rating: 1 out of 5
following a purchase from 31/03/2025
Fishing rod that I ordered came damaged! Connection next to the second ring is broken.
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Achraf A.
Rating: 1 out of 5
following a purchase from 06/04/2025
Order lost... so I didn't receive my products for my competition. Very disappointed
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Tugdual B.
Rating: 1 out of 5
following a purchase from 22/03/2025
Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.
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Christophe L.
Rating: 1 out of 5
following a purchase from 23/03/2025
Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.
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Arber B.
Rating: 1 out of 5
following a purchase from 09/03/2025
I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!
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Florent F.
Rating: 1 out of 5
following a purchase from 05/03/2025
The aroma is open and the squid flour bag was torn
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Christian C.
Rating: 1 out of 5
following a purchase from 27/02/2025
Nothing
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Eric M.
Rating: 1 out of 5
following a purchase from 20/02/2025
I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!
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Ghislain B.
Rating: 1 out of 5
following a purchase from 10/02/2025
Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.
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Fabrice B.
Rating: 1 out of 5
following a purchase from 13/02/2025
No worries
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william W.
Rating: 1 out of 5
following a purchase from 27/01/2025
Ca fait 1 semaine et toujours rien reçu pas de nouvelles de la commande de ka oart du magasin pour prévenir. Rien de rien . Chaque fois que je sonne on le dis d3s jours de départ mais rien. Très déçu cette x ci
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Mehdi C.
Rating: 1 out of 5
following a purchase from 21/12/2024
Parcel well received but unfortunately too big for me The size guide displayed are not good I am waiting for a reply for a return....
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Joanis R.
Rating: 1 out of 5
following a purchase from 24/11/2024
The boots are poorly made glue does not hold the rubber and it size too small, I asked to take charge of the return at their expense, I'm waiting for the answer where on the beginning they made us understand that it is at our expense while it is poor quality.
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didier B.
Rating: 1 out of 5
following a purchase from 25/11/2024
Very good service good quality
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Christophe B.
Rating: 1 out of 5
following a purchase from 31/10/2024
Delivery time for this order far too long
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Joé F.
Rating: 1 out of 5
following a purchase from 15/10/2024
I still haven't received my parcel
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Nadia M.
Rating: 1 out of 5
following a purchase from 09/10/2024
I have not received my parcel as of October 17. I'll make a note of it later.
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philippe G.
Rating: 1 out of 5
following a purchase from 27/09/2024
Hello, after several emails sent over 10 days, still waiting for my information.
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Willy B.
Rating: 1 out of 5
following a purchase from 27/09/2024
Package not received to date it's been 8 days
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rudi B.
Rating: 1 out of 5
following a purchase from 11/09/2024
Bad I don't have my order yet .
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François C.
Rating: 1 out of 5
following a purchase from 08/09/2024
I still haven't received anything, I demand a refund.
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