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L
Rating: 1 out of 5
It's very good
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
1 star review
Reset filtersC
Rating: 1 out of 5
Thank you
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R
Rating: 1 out of 5
Order of 2 kg of monster hemp seeds, disappointed with the quality, looks more like bait hemp seeds. I will go to the competition.
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A
Rating: 1 out of 5
Super material!! Unfortunately, I am very disappointed with the DPD delivery, 5 days to receive my package when the site said 48h, very disappointed with the delivery.
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P
Rating: 1 out of 5
not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.
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D
Rating: 1 out of 5
I haven't received it yet, if I receive it I will leave a comment
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B
Rating: 1 out of 5
fast and correct
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M
Rating: 1 out of 5
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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G
Rating: 1 out of 5
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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D
Rating: 1 out of 5
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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R
Rating: 1 out of 5
Broken and open plastic pellet box I suppose due to transport
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Z
Rating: 1 out of 5
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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E
Rating: 1 out of 5
None, deadline, shipping not met
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L
Rating: 1 out of 5
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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C
Rating: 1 out of 5
I did not receive my purchase.
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F
Rating: 1 out of 5
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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C
Rating: 1 out of 5
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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J
Rating: 1 out of 5
Product that does not match the description you gave me.
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Q
Rating: 1 out of 5
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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S
Rating: 1 out of 5
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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M
Rating: 1 out of 5
I have been waiting for my order for a week and still nothing received
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J
Rating: 1 out of 5
Not received all the right material still no news from them not cool
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V
Rating: 1 out of 5
Order not received
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B
Rating: 1 out of 5
I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.
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A
Rating: 1 out of 5
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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J
Rating: 1 out of 5
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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A
Rating: 1 out of 5
Order received 9 days later
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R
Rating: 1 out of 5
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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A
Rating: 1 out of 5
Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards
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E
Rating: 1 out of 5
Good product
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G
Rating: 1 out of 5
Fishing rod that I ordered came damaged! Connection next to the second ring is broken.
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A
Rating: 1 out of 5
Order lost... so I didn't receive my products for my competition. Very disappointed
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T
Rating: 1 out of 5
Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.
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C
Rating: 1 out of 5
Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.
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A
Rating: 1 out of 5
I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!
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F
Rating: 1 out of 5
The aroma is open and the squid flour bag was torn
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C
Rating: 1 out of 5
Nothing
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E
Rating: 1 out of 5
I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!
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G
Rating: 1 out of 5
Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.
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