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W
Rating: 1 out of 5
The bags of tiger nut were exploded in the box, a very bad surprise.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
1 star review
Reset filtersM
Rating: 1 out of 5
Useless products, I thought it was oil but no ... Disappointed
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J
Rating: 1 out of 5
Order placed on 17/8 / 24 ,today 25/8 still not received 😤
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A
Rating: 1 out of 5
It took a long time to arrive, disappointed
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I
Rating: 1 out of 5
Not received
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L
Rating: 1 out of 5
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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B
Rating: 1 out of 5
Still waiting for my products
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B
Rating: 1 out of 5
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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F
Rating: 1 out of 5
Bag arrived pierced and package undamaged Customer service response not very professional
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K
Rating: 1 out of 5
All my mix bags were chipped
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J
Rating: 1 out of 5
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
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J
Rating: 1 out of 5
I have not yet received my order
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E
Rating: 1 out of 5
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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J
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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F
Rating: 1 out of 5
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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L
Rating: 1 out of 5
I did not receive them
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E
Rating: 1 out of 5
Hello still not received the package
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J
Rating: 1 out of 5
I have not received my order via dpd
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R
Rating: 1 out of 5
Order not in
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B
Rating: 1 out of 5
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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J
Rating: 1 out of 5
I find it too heavy and too supple.
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X
Rating: 1 out of 5
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
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R
Rating: 1 out of 5
I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.
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C
Rating: 1 out of 5
Shipping not fast, expired product
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Y
Rating: 1 out of 5
order not received and collection made
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B
Rating: 1 out of 5
Don't carry gls!
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T
Rating: 1 out of 5
I have not received an order yet
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E
Rating: 1 out of 5
This is already the third week and my order has not arrived yet.
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A
Rating: 1 out of 5
Easter open boilie in the parcel
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P
Rating: 1 out of 5
Impossible to get my money back item does not correspond to what I ordered
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C
Rating: 1 out of 5
Incomplete order missing 10kg pellets and 2L molasses
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P
Rating: 1 out of 5
I had ordered cooked hemp seeds and received raw!
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A
Rating: 1 out of 5
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
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P
Rating: 1 out of 5
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
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