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F
Rating: 1 out of 5
No worries
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
1 star review
Reset filtersW
Rating: 1 out of 5
Ca fait 1 semaine et toujours rien reçu pas de nouvelles de la commande de ka oart du magasin pour prévenir. Rien de rien . Chaque fois que je sonne on le dis d3s jours de départ mais rien. Très déçu cette x ci
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M
Rating: 1 out of 5
Parcel well received but unfortunately too big for me The size guide displayed are not good I am waiting for a reply for a return....
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J
Rating: 1 out of 5
The boots are poorly made glue does not hold the rubber and it size too small, I asked to take charge of the return at their expense, I'm waiting for the answer where on the beginning they made us understand that it is at our expense while it is poor quality.
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D
Rating: 1 out of 5
Very good service good quality
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C
Rating: 1 out of 5
Delivery time for this order far too long
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J
Rating: 1 out of 5
I still haven't received my parcel
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N
Rating: 1 out of 5
I have not received my parcel as of October 17. I'll make a note of it later.
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P
Rating: 1 out of 5
Hello, after several emails sent over 10 days, still waiting for my information.
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W
Rating: 1 out of 5
Package not received to date it's been 8 days
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R
Rating: 1 out of 5
Bad I don't have my order yet .
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F
Rating: 1 out of 5
I still haven't received anything, I demand a refund.
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W
Rating: 1 out of 5
The bags of tiger nut were exploded in the box, a very bad surprise.
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M
Rating: 1 out of 5
Useless products, I thought it was oil but no ... Disappointed
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J
Rating: 1 out of 5
Order placed on 17/8 / 24 ,today 25/8 still not received 😤
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A
Rating: 1 out of 5
It took a long time to arrive, disappointed
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I
Rating: 1 out of 5
Not received
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L
Rating: 1 out of 5
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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B
Rating: 1 out of 5
Still waiting for my products
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B
Rating: 1 out of 5
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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F
Rating: 1 out of 5
Bag arrived pierced and package undamaged Customer service response not very professional
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K
Rating: 1 out of 5
All my mix bags were chipped
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J
Rating: 1 out of 5
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
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J
Rating: 1 out of 5
I have not yet received my order
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E
Rating: 1 out of 5
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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J
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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F
Rating: 1 out of 5
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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L
Rating: 1 out of 5
I did not receive them
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E
Rating: 1 out of 5
Hello still not received the package
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J
Rating: 1 out of 5
I have not received my order via dpd
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R
Rating: 1 out of 5
Order not in
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B
Rating: 1 out of 5
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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J
Rating: 1 out of 5
I find it too heavy and too supple.
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X
Rating: 1 out of 5
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
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