Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
I am still waiting for my order. I was supposed to have it last Friday, but nothing.
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Response from Deconinck Fishing
Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.
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Mathieu B.
Rating: 1 out of 5
following a purchase from 04/04/2023
Very disappointed, order never received! I reported it to deconinck, no answer from them!
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Response from Deconinck Fishing
Hello Mathieu,
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.
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Gregory D.
Rating: 1 out of 5
following a purchase from 04/04/2023
Delivery times not met
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Response from Deconinck Fishing
Hello Gregory,
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.
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christophe C.
Rating: 1 out of 5
following a purchase from 06/04/2023
Hello, I did not receive the material I ordered. A black bowl and too small
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Response from Deconinck Fishing
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David L.
Rating: 1 out of 5
following a purchase from 01/04/2023
chenevis monster not monster at all ....plutot miniscule than monster.
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jean jacques B.
Rating: 1 out of 5
following a purchase from 14/03/2023
PERFECT
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Etienne S.
Rating: 1 out of 5
following a purchase from 05/03/2023
Nicely packaged and fast delivery,top service!
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patrick V.
Rating: 1 out of 5
following a purchase from 28/02/2023
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
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Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
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Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
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dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
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Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
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Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
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Jean Marie P.
Rating: 1 out of 5
following a purchase from 08/12/2022
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
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Elliot M.
Rating: 1 out of 5
following a purchase from 24/11/2022
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
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Christian D.
Rating: 1 out of 5
following a purchase from 13/07/2021
I have not been reimbursed
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Cédric D.
Rating: 1 out of 5
following a purchase from 06/11/2022
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
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CHRISTOPHE L.
Rating: 1 out of 5
following a purchase from 17/10/2022
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
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Željko L.
Rating: 1 out of 5
following a purchase from 01/10/2022
all good, but delivery disaster more than 20 days France-Croatia
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Michel G.
Rating: 1 out of 5
following a purchase from 18/10/2022
Weight and description exaggerated
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Frédéric S.
Rating: 1 out of 5
following a purchase from 08/10/2022
Disappointed 1first order and not the right size shelf tag with clothing tag
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loek P.
Rating: 1 out of 5
following a purchase from 22/09/2022
Nothing received
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Thierry J.
Rating: 1 out of 5
following a purchase from 07/10/2022
Still not received my order
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Response from Deconinck Fishing
Hello, your order was delivered on the 18th.
https://gls-group.eu/FR/fr/suivi-colis?match=00GGL1TR,00GHEHVA
Sincerely
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Sezgin I.
Rating: 1 out of 5
following a purchase from 14/09/2022
3 kg of corn riddled with bugs was sent to me
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Alain V.
Rating: 1 out of 5
following a purchase from 01/09/2022
Very Good
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gilles F.
Rating: 1 out of 5
following a purchase from 20/08/2022
pellets of hemp cake received all crumbled old bag torn I do not recommend this site at all
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Guy T.
Rating: 1 out of 5
following a purchase from 09/08/2022
excellent service
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Kévin J.
Rating: 1 out of 5
following a purchase from 28/07/2022
Package received on time but the prowess spomb rod is already broken. Filling the bait rocket and the tip breaks clean. Waiting for a return from the SAV
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bieke L.
Rating: 1 out of 5
following a purchase from 11/07/2022
Discount not given, though on the site -30 percent but paid full pot
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Bruno R.
Rating: 1 out of 5
following a purchase from 11/07/2022
Order of 11/07 still not received on 18 !!!! Very negative opinion, there will be no other order from me.
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Response from Deconinck Fishing
Hello, your order of the 11th was shipped on the 12th, it seems that you have postponed the delivery many times.
Sincerely
19/07/2022 12:29 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 09:27 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 07:59 Delivery postponed following an appointment Agence DPD de Nuits St Georges (21)
19/07/2022 06:51 Instruction : the recipient has chosen to be delivered to another address
19/07/2022 05:30 Parcel in progress Agence DPD de Nuits St Georges (21)
18/07/2022 12:42 Parcel in DPD France agency DPD agency of Nuits St Georges (21)
18/07/2022 08:06 Instruction : the recipient has chosen to be delivered to his address
18/07/2022 08:01 Predict informs you : the recipient is invited to reschedule his delivery
18/07/2022 07:57 The delivery address requires additional information DPD agency in Nuits St Georges (21)
18/07/2022 05:37 Parcel in progress Agence DPD de Nuits St Georges (21)
15/07/2022 10:25 Instruction : the recipient has chosen to be delivered to his address
15/07/2022 08:20 Predict informs you : the recipient is invited to reschedule his delivery
15/07/2022 08:14 The delivery address requires additional information DPD agency in Nuits St Georges (21)
15/07/2022 06:20 Parcel in progress Agence DPD de Nuits St Georges (21)
13/07/2022 18:38 Instruction : the recipient has chosen to be delivered to his address
13/07/2022 14:22 Predict informs you : the recipient is informed that the delivery is impossible this day
13/07/2022 14:16 Predict informs you : delivery postponed in the next working days DPD agency of Nuits St Georges (21)
13/07/2022 02:27 Parcels in progress Sorting center DPD of Beaune (121)
12/07/2022 19:12 Predict informs you : delivery dates and slots proposed to the recipient
12/07/2022 19:06 Parcel in preparation at the sender's DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency of Douvrin (62)
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YVES M.
Rating: 1 out of 5
following a purchase from 04/07/2022
ordered waddind shoes with felt soles and received rubber soles despite the description on the sales page several email exchanges without any real solution
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Gerard P.
Rating: 1 out of 5
following a purchase from 04/07/2022
For a first order, a big failure. 12 kg soy flour bought, 3kg delivered .......
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Response from Deconinck Fishing
Hello, on more than 100 orders per day, it can happen that we make a mistake. We have shipped you the missing 6kg. Sincerely
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Dominique L.
Rating: 1 out of 5
following a purchase from 02/06/2022
Package delivered quickly but not with the right extension cord. Very bad communication from the service. One week to answer my complaint email then nothing. Total silence. Otherwise very good sign when everything goes well, but bad experience for this purchase. Really disappointed.
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Olivier R.
Rating: 1 out of 5
following a purchase from 01/06/2022
Packages still not received on the expected date but the money was cashed out.
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Hamza M.
Rating: 1 out of 5
following a purchase from 20/05/2022
Very bad service I had bought a shimano lead bag of 10 euros I get a trakker lead bag for 7 euros back pity
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Christopher I.
Rating: 1 out of 5
following a purchase from 12/05/2022
First order and I received my broken milo kit
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Serguei T.
Rating: 1 out of 5
following a purchase from 07/04/2022
Liguid that bought valid three less.
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