The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.
D
David V.
Rating: 1 out of 5
following a purchase from 24/05/2023
Packaging not great
Translated reviews
Response from Deconinck Fishing
Hello David, we are very sorry that the packaging did not live up to your expectations. We strive to provide quality products and service to our customers. We will look into what happened and try to find a solution to satisfy you.
S
Stéphanie B.
Rating: 1 out of 5
following a purchase from 22/05/2023
I did not receive the right product. I was reimbursed but not the shipping costs. This is the 2nd time I've had a problem with my order. I'm really out of luck, even though it's a very good site and fast, friendly service.
Translated reviews
Response from Deconinck Fishing
Hello Stéphanie, we are sorry that your order was not to your complete satisfaction and understand the disappointment you have experienced. We pride ourselves on offering a high quality product and service to our customers, and we will do everything in our power to improve these things. Thank you again for your time and feedback.
L
Luc F.
Rating: 1 out of 5
following a purchase from 21/05/2023
Batteries liver with defective priming boat
Translated reviews
Response from Deconinck Fishing
Hello Luc, we are always looking for ways to improve our products and provide quality service to our customers. We have been working hard to correct the problems with the primer boat and will do our best to prevent this type of situation from happening again. Please accept our sincerest apologies for any inconvenience caused.
M
Martial M.
Rating: 1 out of 5
following a purchase from 19/05/2023
I order lures in 13 cm and receive 16 cm, again wasting time sending the product back. Second order and again a miss. 1 star for the paper
Translated reviews
Response from Deconinck Fishing
Hello Martial, we are sorry to read that you were disappointed with your orders. We do our best to ensure the highest possible level of service, and we welcome your feedback so that we can improve our products and services.
C
Cep T.
Rating: 1 out of 5
following a purchase from 21/05/2023
Your store is fine but the delivery driver dpd sucks I ordered from you twice now and have to go get itin the parscelchop while I have been waiting at home dpd is shitty company sorry .
Translated reviews
E
Eric P.
Rating: 1 out of 5
following a purchase from 08/05/2023
Non été très déçu 3 semaine pour une petite commande de 25euro on téléphon pour demander quoi il vous dise que ça part et conclusion ces baratin car ça part plusieurs jours plus tard pas sérieux... ces très bien de faire de belles promo mes ci les commandes ne suivent pas je ne vois pas l'intérêt...je ne juré que par eux ...très déçu....je commanderai plus
Translated reviews
Response from Deconinck Fishing
Hello Eric,
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.
G
Ghislain Y.
Rating: 1 out of 5
following a purchase from 17/05/2023
I am extremely disappointed by the seriousness of your establishment, it is far from being as I knew it about thirty years ago the bag of coriander burst full of coriander in the box, I would like you to know that this is the last time I order anything from you.
Translated reviews
Response from Deconinck Fishing
Hello, 30 years ago you would come and pick up your products from us, now we entrust them to a carrier. The parcel left our premises in perfect condition.
Sincerely
E
Etienne S.
Rating: 1 out of 5
following a purchase from 11/05/2023
Correct delivery,as always.
Translated reviews
A
Antoine R.
Rating: 1 out of 5
following a purchase from 14/05/2023
2 weeks of waiting still no news
Translated reviews
Response from Deconinck Fishing
Hello Antoine, I understand your dissatisfaction and sincerely apologize for the delay in delivery. We are doing our best to rectify the situation and will get back to you shortly. Thank you for your patience.
R
Ruud M.
Rating: 1 out of 5
following a purchase from 06/05/2023
Older model mill delivered than ordered
Translated reviews
M
Martine V.
Rating: 1 out of 5
following a purchase from 24/04/2023
I sent you a note of complaint to which I did not receive any answer from you; in fact my package was delivered in a relay that I had not chosen at all, could you give me the reason of this change, I hope that you will answer me this time, thank you
Translated reviews
Response from Deconinck Fishing
Hello Martine,
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.
M
Mickael L.
Rating: 1 out of 5
following a purchase from 13/04/2023
I am still waiting for my order. I was supposed to have it last Friday, but nothing.
Translated reviews
Response from Deconinck Fishing
Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.
M
Mathieu B.
Rating: 1 out of 5
following a purchase from 04/04/2023
Very disappointed, order never received! I reported it to deconinck, no answer from them!
Translated reviews
Response from Deconinck Fishing
Hello Mathieu,
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.
G
Gregory D.
Rating: 1 out of 5
following a purchase from 04/04/2023
Delivery times not met
Translated reviews
Response from Deconinck Fishing
Hello Gregory,
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.
C
Christophe C.
Rating: 1 out of 5
following a purchase from 06/04/2023
Hello, I did not receive the material I ordered. A black bowl and too small
Translated reviews
Response from Deconinck Fishing
B
D
David L.
Rating: 1 out of 5
following a purchase from 01/04/2023
chenevis monster not monster at all ....plutot miniscule than monster.
Translated reviews
J
Jean Jacques B.
Rating: 1 out of 5
following a purchase from 14/03/2023
PERFECT
Translated reviews
E
Etienne S.
Rating: 1 out of 5
following a purchase from 05/03/2023
Nicely packaged and fast delivery,top service!
Translated reviews
P
Patrick V.
Rating: 1 out of 5
following a purchase from 28/02/2023
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
Translated reviews
P
Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
Translated reviews
P
Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
Translated reviews
D
Dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
Translated reviews
T
Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
Translated reviews
M
Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
Translated reviews
E
Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
Translated reviews
D
Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
Translated reviews
P
Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
Translated reviews
J
Jean Marie P.
Rating: 1 out of 5
following a purchase from 08/12/2022
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
Translated reviews
E
Elliot M.
Rating: 1 out of 5
following a purchase from 24/11/2022
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
Translated reviews
C
Christian D.
Rating: 1 out of 5
following a purchase from 13/07/2021
I have not been reimbursed
Translated reviews
C
Cédric D.
Rating: 1 out of 5
following a purchase from 06/11/2022
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
Translated reviews
C
Christophe L.
Rating: 1 out of 5
following a purchase from 17/10/2022
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
Translated reviews
Ž
Željko L.
Rating: 1 out of 5
following a purchase from 01/10/2022
all good, but delivery disaster more than 20 days France-Croatia
Translated reviews
M
Michel G.
Rating: 1 out of 5
following a purchase from 18/10/2022
Weight and description exaggerated
Translated reviews
F
Frédéric S.
Rating: 1 out of 5
following a purchase from 08/10/2022
Disappointed 1first order and not the right size shelf tag with clothing tag
Translated reviews
L
Loek P.
Rating: 1 out of 5
following a purchase from 22/09/2022
Nothing received
Translated reviews
T
Thierry J.
Rating: 1 out of 5
following a purchase from 07/10/2022
Still not received my order
Translated reviews
Response from Deconinck Fishing
Hello, your order was delivered on the 18th.
https://gls-group.eu/FR/fr/suivi-colis?match=00GGL1TR,00GHEHVA
Sincerely
S
Sezgin I.
Rating: 1 out of 5
following a purchase from 14/09/2022
3 kg of corn riddled with bugs was sent to me
Translated reviews
A
Alain V.
Rating: 1 out of 5
following a purchase from 01/09/2022
Very Good
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Nederlands 