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Y
Rating: 3 out of 5
I received my carp fishing bag with the zipper broken.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 590 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 2 and 3 stars
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Rating: 3 out of 5
Delivery was a disaster. The order was lost by DPD. A replacement order was sent, with delivery scheduled for Friday. I received an email saying the delivery had been cancelled. I contacted them to arrange a new delivery. This is a problem for me when trying to place a new order on your website. Kind regards, Philippe Gaillard
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C
Rating: 2 out of 5
slowness of shipments
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B
Rating: 2 out of 5
The Flashmer lure glue on sale unfortunately does not stick... maybe an old batch?
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C
Rating: 3 out of 5
non-equipped scion with the wire hook tip! , petty.
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M
Rating: 3 out of 5
Everything arrived on time.
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A
Rating: 3 out of 5
Nothing to say about the material from this company, however the delivery service leaves much to be desired, this is the second time I request and pay for home delivery and the delivery person leaves the package at the pickup point, with the excuse of our absence at home even though we were there at the scheduled delivery times.
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J
Rating: 2 out of 5
products are not how they should be
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H
Rating: 2 out of 5
Hello, no sansas stamp and poor quality carbon. Too bad
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D
Rating: 2 out of 5
Non-compliant products for some. 10 kg of biscuit flour received instead of 3 ordered and invoiced. No chervil while I had ordered and paid for 10 kg. See my response letter dated June 24. Photo attached. Awaiting a decision from you. A letter posted on June 23. 2 errors for 8 different products. Apart from that, satisfactory packaging. Have a nice day.
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D
Rating: 2 out of 5
I still haven't received my order.
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J
Rating: 3 out of 5
I didn't receive the hooks I ordered, they weren't the Kamakura.
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J
Rating: 3 out of 5
when we mark two buy and one free. I didn't get it for what and plus especially marked two in the cart. above....
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G
Rating: 3 out of 5
There was a reference out of stock not mentioned in the order
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P
Rating: 3 out of 5
I was expecting a better quality wheat, just good for the ignition, too bad!!
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D
Rating: 2 out of 5
Hello, having received an email last Friday that my package had arrived at the Relay point. To my surprise, reading about my arrival at this relay point. My package had not arrived. Do you have any news? Thank you. Drouillon Gregory
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J
Rating: 3 out of 5
Wrong hook size compared to the order
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M
Rating: 2 out of 5
The package was not delivered where I had requested. I received 3 emails indicating three different delivery locations, including my home. Only for it to be placed in the bins. Of course, it was noted at the pharmacy not in the bins in the nearby parking lot. If the mistake is mine, it is because your ordering site is poorly configured as this is the second time there has been a delivery error.
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A
Rating: 3 out of 5
For the Deconinck site nothing to say on the other hand the supplier of SENSAS does not give the correct dimensions of the landing net head, I kept it but had to buy another one. I thank the Deconinck service who wanted to make a return, for my part I have been a customer for years and I will remain a customer.
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O
Rating: 3 out of 5
Order received to date, only small downside, the delivery time really very long 10 days
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M
Rating: 3 out of 5
It was an order to test the quality of the flours to make my boilies considering the delivery price, which is not very expensive compared to my usual purchasing site, but the quality of what I received is clearly not at the level of my usual site. I will know for next time...
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G
Rating: 2 out of 5
Package opened The store received it like that half open difficult to scan thank you for finding who dared to open the package
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J
Rating: 3 out of 5
I am not satisfied with my order because in the package the 25 kg bag of baby corn was cracked although the box of the package was not damaged. So 5 kg of baby corn in the box.
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R
Rating: 3 out of 5
I received the broken boilie table on one corner but it doesn't interfere with the functioning a little bit of super glue and it's all set.
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J
Rating: 2 out of 5
Delivery never received at home due to your DPD delivery person
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V
Rating: 2 out of 5
I placed only one order. Upon arrival, there were two packages delivered to two different locations.
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A
Rating: 3 out of 5
I was able to order a product that was out of stock so as of today no news about this product
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J
Rating: 3 out of 5
Cheap package delivered to me delivered to a farm
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J
Rating: 3 out of 5
Carbon fishing rod, nice appearance, rigid and very light BUT: announced at 5 METERS measured upon unpacking at 4.75 m so it's a bit short, it's a shame and especially frustrating. Please check the exact lengths before selling! Best regards.
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D
Rating: 3 out of 5
Hello !!! Package well received but upon opening the box my disappointment was to discover a torn package of flax seeds which spilled into the box, this could not have happened during transport as the box was intact without any shocks or punctures. Too bad !!!
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C
Rating: 3 out of 5
Good but slow for sending
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Y
Rating: 2 out of 5
I ordered a spinning rod and received a casting rod....not expected. Not great
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C
Rating: 3 out of 5
not enough information about the product...just the minimum
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A
Rating: 3 out of 5
Ok
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C
Rating: 2 out of 5
Still nothing received after a week, Mondial Relay is messing everything up and sent my package 800 km away from the pickup point, a complete mess.
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S
Rating: 3 out of 5
The order is correct, but the packages were in very bad condition when I picked them up. It's a zero point for the delivery person.
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B
Rating: 3 out of 5
Order placed, everything went well, however the customer service is deplorable
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M
Rating: 2 out of 5
I ordered two bags from the JRC Defender series as shown in the picture. Now I have received two bags from the Defender Two series that were not in the picture and therefore do not match the rest of my set.
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P
Rating: 2 out of 5
for the order it's okay but for the delivery of the package it might be necessary to pay more attention to the recipient thank you and best wishes Pascal Joiret
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S
Rating: 3 out of 5
Great service from Deconinck, but dissatisfied with DPD messaging who do not deserve to work with a company like yours, concerned about customer satisfaction.
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