Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 2 and 3 stars

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Stephane D.
Rating: 3 out of 5
following a purchase from 21/09/2022
We don't have a complete description of the articles, but the price is very interesting
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Frederic D.
Rating: 3 out of 5
following a purchase from 17/09/2022
Hello the reel is fair crank fair
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John B.
Rating: 2 out of 5
following a purchase from 09/09/2022
Not satisfied 1 box of pellets arrived broken
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Nicolas C.
Rating: 3 out of 5
following a purchase from 05/09/2022
Serious shipping damage article too large bring back to the store to exchange but not had the discount on new article so not happy displacement more price without sale ... customer for 20 years not had gesture too bad I think that explains the lack of attendance compared to a time or the store was full on Saturday.
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Adrien C.
Rating: 3 out of 5
following a purchase from 31/08/2022
I was expecting a full carbon tip but I got a hollow one, hence the 3 stars.
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Michael H.
Rating: 3 out of 5
following a purchase from 28/08/2022
Great articles too bad the sinfos are not complete on their subjects... stuffing sold without support spade.
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Rene C.
Rating: 3 out of 5
following a purchase from 25/08/2022
Delivery time a little long. Otherwise RAS
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Philippe G.
Rating: 3 out of 5
following a purchase from 23/08/2022
Equipment not received in good condition
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Ties W.
Rating: 2 out of 5
following a purchase from 23/08/2022
The stuff in good order received neatly handled
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Mathieu D.
Rating: 3 out of 5
following a purchase from 17/08/2022
The product is in conformity but that the sending was long and the delivery also of the blow
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Cedric S.
Rating: 3 out of 5
following a purchase from 17/08/2022
I received the package with one less item, and a little drawing offered inside the box with a nice middle finger.
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Anthony L.
Rating: 3 out of 5
following a purchase from 18/08/2022
I would like to thank you very much for your excellent service.
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Peter D.
Rating: 2 out of 5
following a purchase from 14/08/2022
Unsatisfactory. Purchased promo product, half not in stock and without notifying only half delivered as well. Not worth repeating.
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Michel P.
Rating: 3 out of 5
following a purchase from 17/08/2022
I ordered tiger nuts in 12kg 500 package from Spain under vacuum to my great surprise the package was not under vacuum.
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André L.
Rating: 3 out of 5
following a purchase from 11/08/2022
Hello One of the floats I bought was broken
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Jean Francois S.
Rating: 2 out of 5
following a purchase from 01/08/2022
I took a size down for the waders....but I would need two...I have always worn size 43 and the 42/43 you sent me is a 45/46. Not serious to sell two sizes above. I will not go through your site anymore.
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Daniel B.
Rating: 3 out of 5
following a purchase from 01/08/2022
Hello article well protected but I thought that the box was with
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Dominique F.
Rating: 2 out of 5
following a purchase from 29/07/2022
the problem I ordered big cornmeal and I got the thin one I keep it but
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Laurent L.
Rating: 3 out of 5
following a purchase from 20/07/2022
delivery time a little long
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Jean F.
Rating: 3 out of 5
following a purchase from 24/07/2022
nice material but always disappointed by my purchases by internet the seat basket I just bought does not correspond at all to my needs
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Alain D.
Rating: 3 out of 5
following a purchase from 15/07/2022
Levering duurt abnormaal lang met Bpost (7 dagen). Levering vanuit Nederland duurt +- 2 dagen
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Alain M.
Rating: 2 out of 5
following a purchase from 19/07/2022
Hello I received my package cardboard torn and the package of pellets that was inside torn pellets everywhere in the box and also a loss packaging remains to review
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Pascal M.
Rating: 3 out of 5
following a purchase from 13/07/2022
Good quality material but the delivery is too long and the store does not keep its commitment to the deadline.
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Patrick H.
Rating: 2 out of 5
following a purchase from 11/07/2022
Hello, my order for the Match PM 30cm Baitwell was placed on 11/07/2022, one was well packaged and new, the other was not packaged and shows signs of wear...
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Gerard B.
Rating: 3 out of 5
following a purchase from 06/07/2022
RAS except for a delivery to the carrier too long... too bad
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Alain H.
Rating: 3 out of 5
following a purchase from 01/07/2022
not very big seeds
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Daniel R.
Rating: 3 out of 5
following a purchase from 02/07/2022
Sending error in the address.
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Patrice C.
Rating: 3 out of 5
following a purchase from 18/06/2022
Too bad I was expecting bigger tigers nuts considering the title
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Tugdual B.
Rating: 3 out of 5
following a purchase from 19/06/2022
2 items out of stock a person phoned me to offer me a refund or a credit note too bad she forgot one of the two items on the credit note
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Joel H.
Rating: 2 out of 5
following a purchase from 14/06/2022
my order is missing an item and I haven't heard from you
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Rémy P.
Rating: 2 out of 5
following a purchase from 08/06/2022
I give a review of 3/5, because the product does not meet my expectations in terms of the demonstration made on youtube. For me I tried as in the video and as on the plan and impossible to assemble it as the instructions. The only positive point is the speed and shipping of my order. I recommend this site, although the product does not meet my expectations
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Response from Deconinck Fishing
Hello, we will contact you this morning because your package is lost by the carrier.
Sincerely
M
Maxime V.
Rating: 3 out of 5
following a purchase from 06/06/2022
Packaged simply I think that for the transport of a cane the padding is imperative conclusion of small scratch on the coating
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Henrique N.
Rating: 2 out of 5
following a purchase from 06/06/2022
PROBLEMATIC DELIVERY
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Michel P.
Rating: 3 out of 5
following a purchase from 18/05/2022
Fast shipping but the reels are very damaged and one of them is not working properly
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Daniel D.
Rating: 2 out of 5
following a purchase from 20/05/2022
1 item does not match. Sent claim. No news at this time
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Thibaut E.
Rating: 3 out of 5
following a purchase from 14/05/2022
The order is complete, but the shipping time of 24 hours is not respected at all. It's a pity for this site which is still not bad at all!
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Legrain A.
Rating: 3 out of 5
following a purchase from 10/05/2022
Satisfied on the deliveries but I had ordered a matrix station with a broken attachment no news after an email
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Gérald B.
Rating: 2 out of 5
following a purchase from 15/05/2022
Poorly packed goods. Two bags of primer burst in the box impossible to see before unpacking
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Tom G.
Rating: 2 out of 5
following a purchase from 16/04/2022
Product problem, the bait boat received was not the right one. Reactive customer service however with their error, I lost the 20% discount and the promised commercial gesture was not made.
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Charles K.
Rating: 3 out of 5
following a purchase from 02/05/2022
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