Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 2 and 3 stars

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Bruno C.

Published on 10/07/2020 à 14h12 following a purchase from 30/06/2020

strong point: fast shipping; downside: quality of items ordered very average! to see on other object! I would recommend and if dissatisfied I would change creamery

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Vincent A.

Published on 03/07/2020 à 15h11 following a purchase from 22/06/2020

Product conforms to my expectations.

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Christophe C.

Published on 26/06/2020 à 14h37 following a purchase from 15/06/2020

Packing too light open package . Poorly closed .

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Jean François L.

Published on 12/06/2020 à 22h10 following a purchase from 29/05/2020

An article does not correspond to what I had ordered. Then, what frays me enormously is the gigantic lack of choice for the articles of fishing to the carnivorous and the trout. I hope much more seriousness of the staff to prepare the packages.

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Pascal L.

Published on 04/06/2020 à 16h19 following a purchase from 22/05/2020

Fast delivery with personalized note. But I contacted the company because of a manufacturing defect of an item and no return from them.

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Eric P.

Published on 30/05/2020 à 12h53 following a purchase from 18/05/2020

I'm very pleased with the service and the quality of the parcel, I'm sure it will be delivered to my door in the morning.

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Response from Deconinck Fishing Published on 01/06/2020

Thank you for your order, we are sorry for this inconvenience but like all websites, we are dependent on the seriousness of the deliverer to do his job properly. The main thing is that you have all received on time.
Sincerely

Fabien P.

Published on 17/05/2020 à 20h18 following a purchase from 30/04/2020

Several breakage in full season fishing Product nash, lure keitec, soluble prologic. And the remainder in breakage does not remain on the order of departure Mr fp

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Vincent L.

Published on 15/05/2020 à 17h36 following a purchase from 01/05/2020

Well

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Jimmy C.

Published on 12/05/2020 à 10h31 following a purchase from 29/04/2020

Package arrived

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Jerome C.

Published on 03/05/2020 à 15h09 following a purchase from 23/04/2020

Fast delivery despite the crisis. But packaging not in accordance with the products

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Alexandre C.

Published on 26/04/2020 à 14h46 following a purchase from 13/04/2020

Good product, just a problem with delivery. And there are some products missing in my package.

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Henri L.

Published on 25/04/2020 à 08h20 following a purchase from 12/04/2020

Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.

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Denis P.

Published on 05/03/2020 à 19h06 following a purchase from 23/02/2020

Good overall, but the detail of the material is lacking, for example, the rod material......

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Denis B.

Published on 02/01/2020 à 18h27 following a purchase from 23/12/2019

The order was received quickly, except that it was the wrong products

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Francis W.

Published on 25/12/2019 à 08h43 following a purchase from 14/12/2019

Sending problem

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Dany W.

Published on 24/12/2019 à 15h18 following a purchase from 14/12/2019

Error in my order

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Catherine M.

Published on 05/12/2019 à 21h36 following a purchase from 07/09/2019

To improve for the choice of the sizes because there was full of bug on this subject on the site at the time of the order and with the final the order placed did not correspond to the desired size

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Antony S.

Published on 05/12/2019 à 09h08 following a purchase from 23/10/2019

1°) The online stock is not up to date. In fact, I bought items that they no longer had. 2°) The update of the shipping process is not updated either. To my surprise, I received one of the packages while it was still in preparation, fortunately someone was at home. The tracking number linked to the order form is not given automatically either, you have to ask for it systematically.

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Fabrice P.

Published on 04/12/2019 à 16h36 following a purchase from 22/10/2019

my first order unfortunately went wrong, 1 hour after ordering and paying a float tube, I received an email to warn me that the article had been sold in store while at the time of my order it was in stock ...

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