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R
Rating: 2 out of 5
received the wrong order, had to print to return it, no email of receipt or thanks received yet. Boring!
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 2 and 3 stars
Reset filtersN
Rating: 2 out of 5
Fast, well presented. Unfortunately, the package arrived ripped open and with a torn bag: the contents spilled in the box, losing part of it.
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M
Rating: 2 out of 5
Received part of the order. Looking for the second package?
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S
Rating: 2 out of 5
There was a promotion buy 2 get 1 free we didn't get the free one, so in this case remove the fluorescent labels
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F
Rating: 3 out of 5
Mondial Relay is not great for delivery always late on packages and when you ask they never know
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L
Rating: 3 out of 5
Missed the equipment
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J
Rating: 3 out of 5
The 2 pockets of black vine had a hole and I have the pockets of bentonites they weighed 950g instead of a kilo
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P
Rating: 3 out of 5
Hello, I received the package in two parts, so I had to call and I incurred an overcharge on my plan which is not intended for Belgium, and the spice bag was torn in the box, what a shame
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C
Rating: 3 out of 5
I ordered on November 27 and received it on the 6th, I find that a bit long anyway, otherwise nothing else to say
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M
Rating: 3 out of 5
Delivery in accordance with the order. Quality items
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D
Rating: 3 out of 5
I could have had a small gift
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M
Rating: 2 out of 5
1 of the 2 bags was punctured in the box
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M
Rating: 3 out of 5
Hello, it's a shame that my package was delivered elsewhere! I pay shipping fees for my home and not elsewhere!
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M
Rating: 3 out of 5
great product but too bad that 2 out of 3 packages were damaged upon receipt of the parcel
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M
Rating: 2 out of 5
Seems to be of good quality but unfortunately the size is not suitable at all. I ordered a size 36 and it's a 40, my friend wears a 40 and it fits him perfectly. For a 36 there is still a significant difference in size, it is obvious to the naked eye that it's not a 36... disappointed purchase. And no response from the seller at the moment to find a solution....
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M
Rating: 3 out of 5
Sorry, I still haven't received my order. I hope to receive it soon.
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L
Rating: 2 out of 5
A week has passed and still no package.
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A
Rating: 2 out of 5
This is the second time I buy online from DCK at a certain price; two days after my order the price drops by more than 10%. Is there something to question?
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S
Rating: 3 out of 5
3 days after my order, my Vercelli rod being on sale, I asked you for a reduction on the shipping costs and you told me it was impossible since it was already on sale. 3 days later, I see that you have lowered the price! Not very fair.
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M
Rating: 3 out of 5
Hello, I am satisfied with my entire order except for the bottle of melasse that got stuck in its packaging, fortunately well wrapped in plastic. Not nice.
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D
Rating: 3 out of 5
Hello, I ordered 3 scopex pellets 3x2 2.3mm 1 pack and it arrived with a disappointing notch, Couratin Denis, 47 Jules Ferry Street, 37000 Tours, [email protected], yet you are a great team
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B
Rating: 3 out of 5
Three out of 4 of the bags of pellets ordered were burst open in the box.
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G
Rating: 3 out of 5
I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.
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E
Rating: 3 out of 5
Poorly packaged product leaking in the box
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J
Rating: 3 out of 5
Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.
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J
Rating: 2 out of 5
Non-existent customer service when you have problems with equipment,
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V
Rating: 2 out of 5
I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs
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R
Rating: 3 out of 5
I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.
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L
Rating: 3 out of 5
Burst package in the packaging box.
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A
Rating: 3 out of 5
The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.
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H
Rating: 3 out of 5
Delivery speed. A bit disappointed with the size of the so-called monster hemp seed, rather a starter hemp seed.
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D
Rating: 2 out of 5
Hello. A bit disappointed with the quality of the lines...the filling is very basic. The cap is very fragile... Too bad for my first time online already mounted.
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F
Rating: 2 out of 5
Very light material and of lower quality to my taste!
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S
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Disappointed with my order, there was no 6 mm corn peeler available, why wasn't I offered the 4 or 8 since those were in stock, and in exchange, I requested 6 mm Hallibut and was provided with 4. This is the first time I've had an issue.
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M
Rating: 2 out of 5
Poorly packaged, one of the bags arrived torn even though the package was not damaged externally. I sent a message to customer service, no response.
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C
Rating: 3 out of 5
Happy with the purchase yes! But the delivery service is way too long... Package departing from Belgium to go to the sorting center in France to then go back to the relay point in Belgium... What a joke... Anyway, almost 2 weeks lol Temu or Ali are faster and they are on the other side of the world. Anyway, disappointed with the waiting time...
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J
Rating: 2 out of 5
Delivery error, already seen with customer service
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D
Rating: 3 out of 5
Error in the light antennas, I received 2.2mm instead of 3mm for float st3, too bad otherwise the rating would have been at the maximum, best regards
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S
Rating: 2 out of 5
My package arrived, my bag of corn flour was open in 2, the box was filled
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