The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Not delivered to the correct address, left at a relay point
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Cyril P.
Rating: 2 out of 5
following a purchase from 13/05/2025
Hello, Upon opening my package, I noticed that a liquid had leaked and spread throughout the box. Could you please tell me what the procedure is to follow in this case? Thank you in advance.
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Andre B.
Rating: 3 out of 5
following a purchase from 08/05/2025
Hello, the delivery was made 20km from the intended location, the carrier is incompetent, based on reviews they have a rating of 2 and the package was damaged
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Ghislain L.
Rating: 3 out of 5
following a purchase from 05/05/2025
Hello, I would like to point out that this may not be related to the store, but there is a packaging problem, two of my flour bags are punctured and flour is everywhere in the box. The method of using wire to close the bags is not suitable as it punctures or tears the packaging
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Jonathan B.
Rating: 3 out of 5
following a purchase from 24/04/2025
After a long journey of my package passing through Lille, Troyes, Marseille, Troyes, I received my order more than a week later with 5 euros shipping fee. Overall a mixed experience
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Michael C.
Rating: 2 out of 5
following a purchase from 24/04/2025
The 10kg bag of breadcrumbs was ripped open at the seam..
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Patrick D.
Rating: 3 out of 5
following a purchase from 17/04/2025
Package well wrapped. However, 2 bags were punctured...
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Francky P.
Rating: 2 out of 5
following a purchase from 12/04/2025
Delivery too long, I ordered boilies on the 12th and still haven't received them.
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Carlo L.
Rating: 3 out of 5
following a purchase from 14/04/2025
2 bags of broken chevenis.
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Olivier L.
Rating: 3 out of 5
following a purchase from 09/04/2025
Good 44d
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Patrice D.
Rating: 2 out of 5
following a purchase from 10/04/2025
I ordered 2 boxes of dumble pellets, I received 2 boxes of super skrill.
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Patrick A.
Rating: 3 out of 5
following a purchase from 30/03/2025
Two out of three packages were damaged, one pellet bag was torn open and the 5-liter hemp oil can was punctured.
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Philippe L.
Rating: 2 out of 5
following a purchase from 27/03/2025
Very poor quality item, the piezo works but doesn't light the stove, so you need a lighter.
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Antoine P.
Rating: 3 out of 5
following a purchase from 01/04/2025
Satisfied, too bad returns are at our expense.
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Luc D.
Rating: 3 out of 5
following a purchase from 30/03/2025
A bit long delay (10 days).
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Gilles H.
Rating: 3 out of 5
following a purchase from 28/03/2025
I am very satisfied with the delivery time, the packaging, the care taken by you... However, I am very frankly disappointed with the size of the 'monster' hempseed which is far from being monstrous. It's a bit large and difficult to bait hempseed. If one day, however, you come across real 'monster' hempseed, please let me know, I would buy it, even if it's expensive. I give 3 stars, but well... not for the hempseed...
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Christian D.
Rating: 2 out of 5
following a purchase from 26/03/2025
Package received with one side open, the 4 bags of peeled nuts burst.
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Pascal C.
Rating: 3 out of 5
following a purchase from 17/03/2025
an error with the item received on my order. I sent you an email
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David H.
Rating: 3 out of 5
following a purchase from 06/03/2025
The problem is that there is no order tracking day by day
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Dominique H.
Rating: 3 out of 5
following a purchase from 06/03/2025
Hello, I sent you an email to indicate the problem. Regards Dominique Hue
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Franck S.
Rating: 3 out of 5
following a purchase from 08/03/2025
Missing the last two rings at the end of the tip
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Patrick S.
Rating: 3 out of 5
following a purchase from 28/02/2025
a bit disappointed I had ordered super g-line nylon thread 0.12 mm in a 150 m spool gamakatsu and I only received a 50 m spool too bad otherwise for the rest nothing to report super
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Nathan B.
Rating: 3 out of 5
following a purchase from 04/03/2025
Hello, I had requested home delivery so I paid 10 euros, however my order was delivered to a pick-up point. So the price is not the same. 😡
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Roger G.
Rating: 3 out of 5
following a purchase from 01/03/2025
The purchase itself, the delivery, everything is perfect but regarding the product, it's not it at all. I have been a user of the said product for many years, the one you sent me hardly smells, and at the same time smells like rancid product stored too long. I kindly invite you to better control these products to avoid unpleasant surprises like mine, the Mainline blackcurrant is a real bomb and the smell it gives off makes you want to bite into the boilie, yours has nothing of that, I am really disappointed!!!
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Michael M.
Rating: 3 out of 5
following a purchase from 27/02/2025
Hello. The green dye I ordered arrived completely exploded, so the package was all green, had to clean everything.
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Nicolas D.
Rating: 3 out of 5
following a purchase from 02/03/2025
Almost perfect. The box of the dye was broken in the carton. A bit of loss, too bad
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Alain S.
Rating: 2 out of 5
following a purchase from 01/03/2025
Hello, the package was exploded and everything mixed, the milk with the pellets, a disaster ,,,,,???????
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François R.
Rating: 3 out of 5
following a purchase from 02/03/2025
This is the first time I haven't received my complete order, already sent a complaint email, very disappointed 😞
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Corentin S.
Rating: 2 out of 5
following a purchase from 23/02/2025
The hempseed is sold ( photo of cooked hempseed ) cooked so I deduce that it was cooked, but no a little disappointed
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Patrice G.
Rating: 2 out of 5
following a purchase from 21/02/2025
Hello I have sent you an email by which I am missing but 2 probe is on the primer bags a bag was pierced made the necessary for the 2 probe thank you
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Jean-Michel G.
Rating: 3 out of 5
following a purchase from 14/02/2025
defective packaging loss of product
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Stephane B.
Rating: 3 out of 5
following a purchase from 09/02/2025
My order met my expectations as usual, too bad that some bags were open in the package. However, this one seemed intact.
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Pierre C.
Rating: 3 out of 5
following a purchase from 27/01/2025
these are not the pellets I ordered { tutti frutti captura 3 multi couleur}.
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Florian L.
Rating: 2 out of 5
following a purchase from 22/01/2025
Damaged parcel, I ordered pellet the packages were opened there was everywhere I sent a message to the sav with photos, still no response from them
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Philippe C.
Rating: 3 out of 5
following a purchase from 05/01/2025
Small tear or cut on scabbard
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Jimmy R.
Rating: 2 out of 5
following a purchase from 29/12/2024
8 days after my order and still not received
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Vaukaire M.
Rating: 2 out of 5
following a purchase from 04/12/2024
I received it but the problem is that it's too big. I'm a size 43 so I took 42 43 but it's much too big so it's useless.
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Jc M.
Rating: 3 out of 5
following a purchase from 30/11/2024
1.25 gr garbolino float with sunken body
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Julien B.
Rating: 3 out of 5
following a purchase from 22/11/2024
Damaged order components. Damage
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Daniel J.
Rating: 2 out of 5
following a purchase from 22/11/2024
Nom pa satisfait du tout j'ai demandé à votre magasin le type de piles q uil fallait pour ses détecteurs mr Charles leroy du magasin Web et communication type de piles 23 ae j'ai donc commander ses piles ce n'est pa du tout sa merci pour l'expérience de vos spécialistes crdt
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