Customer reviews of Deconinck Fishing

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9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 2 and 3 stars

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E
eric S.
Rating: 2 out of 5
following a purchase from 10/04/2023
received the package but one of the products was cut and the product was spread in the package
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ALAIN J.
Rating: 2 out of 5
following a purchase from 07/04/2023
The dimensions of the boxes do not take into account the external dimensions... Too bad there is no free return for unsuitable products... Lack of details on the product description. "BOX+WINDERS " STONFO .
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michel V.
Rating: 2 out of 5
following a purchase from 08/04/2023
parcel not recoverable in the locker of super u see to change of carrier........
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alexis L.
Rating: 2 out of 5
following a purchase from 08/04/2023
Usually everything is fine. But the last order they were wrong size of hook ordered and the box arrived all open because too full the tape did not hold.
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Bruno D.
Rating: 2 out of 5
following a purchase from 03/04/2023
Boxes with eches round pub they are rectangular pellet 2 package in 8 millimeters instead of 1 in 6 and the other in 8
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kiamrin S.
Rating: 2 out of 5
following a purchase from 02/04/2023
O ordered roasted peanut powder, it was barely powdered and it wasnt homogenous at all. When mixing with water it separated instantly. Threw it all away instantly... The shipping was really fast, but that doesnt really matter in my case. Im sure it was just a mistake expecting the wrong item when ordering. My review doesnt mean this is a bad website but just that my experience was bad. Please do you own thorough research.
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alain M.
Rating: 3 out of 5
following a purchase from 30/03/2023
On top because I already broke my kit with 1 tarragon
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Simon T.
Rating: 3 out of 5
following a purchase from 29/03/2023
Purchase of a carp rod, no sheath provided nor tube to protect the kit and no advice from the sellers
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fabrice P.
Rating: 3 out of 5
following a purchase from 22/03/2023
I put 3 stars because question material is good: everything was there and in good condition. question delivery time is not great (I waited 12 days to receive my equipment while with the DPD delivery, delivery time of 24a 48h. (that's why I had made the order with you because I needed this material as soon as possible) For future orders, is there not a way that it goes faster. I ordered material in France and Holland and 2 days later, it was at home.
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frederic D.
Rating: 3 out of 5
following a purchase from 21/03/2023
The product does not work. But quick response to send my order back. Waiting for the after sales service
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Philippe L.
Rating: 2 out of 5
following a purchase from 22/03/2023
The product received does not correspond to my order but should be changed soon
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Anthony T.
Rating: 2 out of 5
following a purchase from 04/03/2023
Unfortunately the sleeve ordered does not allow to correctly receive 3 rods of 13 feet because of its too short length and its roundness. However, we are very pleased with the respect of the delivery time.
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M A.
Rating: 2 out of 5
following a purchase from 13/03/2023
6
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Christophe R.
Rating: 2 out of 5
following a purchase from 09/03/2023
Disappointed because first order for me but I did not receive the right item so I had to send it back
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MICHEL B.
Rating: 2 out of 5
following a purchase from 04/03/2023
I ordered 3 times 3 kg of bait and surprise I do not have the 3 free!!! marked in the promotion.
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ALAIN V.
Rating: 3 out of 5
following a purchase from 08/03/2023
Very good
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Serge B.
Rating: 2 out of 5
following a purchase from 03/03/2023
After trying for several hours to put the line through the rod I gave up, this is the first time after almost 60 years of fishing that I get rid of a rod without even having fished once with it.
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edmond V.
Rating: 3 out of 5
following a purchase from 25/02/2023
the box arrived broken and one of the primer packets was open and part of the primer in the box was not strong enough
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anthony H.
Rating: 2 out of 5
following a purchase from 23/02/2023
Product arrived open results full of additives everywhere poorly protected quite disappointed
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Patrick D.
Rating: 3 out of 5
following a purchase from 22/02/2023
The materials are very well packed. On the other hand the delivery company GLS does not take into account to deliver well or they were told. For my delivery the parcels were deposited in front of the entrance door in view of everyone .... Bad point for GLS except the hyper fast delivery As for Deconinck not even a small commercial gesture in the package to retain their customers .........
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Pascal D.
Rating: 2 out of 5
following a purchase from 18/02/2023
Upon receipt of my package, much too loaded in my opinion, cardboard torn, 2 bags of primer pierced.
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Frederic B.
Rating: 3 out of 5
following a purchase from 17/02/2023
Presence of flats on the caps in two places (as if the caps were crushed) I test this weekend to see if there is no impact on the flotation
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Hovens J.
Rating: 2 out of 5
following a purchase from 10/02/2023
Ordered monster hemp. Well received and well packaged, but the hemp is of very poor quality despite the expiration date of 09/2024. Half, if not more, of the grains are rotten and I found live worms in the plastic packaging bag. I haven't tested the germination yet but I am very apprehensive about the result.
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Jean-Luc G.
Rating: 3 out of 5
following a purchase from 08/02/2023
I ordered 12 sp s 12 garboliaino floats and I didn't even get 20 cm of silicone rings
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mickael M.
Rating: 2 out of 5
following a purchase from 08/02/2023
I have always been satisfied with my orders but I received my package in a pitiful state, carton ripped off with an open bag of flour!
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Valérie D.
Rating: 3 out of 5
following a purchase from 03/02/2023
Perfect nothing to say
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jacques W.
Rating: 2 out of 5
following a purchase from 31/01/2023
the carrier fails and loses a third of the order
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Freddy D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Your << hemp Monster >> ...is very far from it, disappointed for this article
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daine P.
Rating: 2 out of 5
following a purchase from 19/01/2023
Package received. Although the address on the package was wrong
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Pierrick D.
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery not yet done so out of time
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Response from Deconinck Fishing
Hello, thank you for your order. By choosing Mondial Relais, it is clearly indicated that the delivery time is 3 to 7 days. For an express delivery, you had Dpd or Gls, but it is more expensive. Sincerely
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Fabien C.
Rating: 3 out of 5
following a purchase from 07/01/2023
Cardboard split underneath. Missing feeder cages probably free on the bottom. Badly packed.
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Aimé G.
Rating: 3 out of 5
following a purchase from 23/12/2022
Slowness of the controls
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Rudy D.
Rating: 2 out of 5
following a purchase from 31/10/2022
Enormous delay in my order
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maurice S.
Rating: 2 out of 5
following a purchase from 29/11/2022
I ordered an element for my rod with reversed take-up of the Milo brand, in June 2022. After a dozen emails and phone calls, I finally managed after 6 months of patience to receive the ordered element. You have to be patient when you have to deal with the after-sales service of Deconninck... Fortunately I was entitled to a commercial gesture, which I appreciated. Sincerely
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Hugo B.
Rating: 3 out of 5
following a purchase from 30/11/2022
Very satisfied
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eric B.
Rating: 3 out of 5
following a purchase from 30/11/2022
The cane and not really see at all what I expected!!?
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Bastien B.
Rating: 3 out of 5
following a purchase from 29/11/2022
The delivery time is satisfactory: order placed on November 29th, shipped the next day and received on December 2nd :) All the articles corresponded to their description. A little problem with the packaging of the products which is very rudimentary: no protection in the package containing a Savage Gear landing net and the other small items (here half rings from Black Cat so nothing fragile fortunately) were in the same package, without any security... All items arrived without any damage or loss. Apart from this drawback concerning the packaging, the prices seem to me to be correct if we compare them to the competitors' sites, we are offered a large choice of articles for all the techniques both in fresh water and in sea. Another element which, I find, is not negligible: the navigation on the site and the various categories is fluid, the menu is simple but remains complete what facilitates the navigation when one seeks a precise type of article. To conclude, I will not hesitate to recommend this site to passionate people who want to make good deals :)
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Robert G.
Rating: 3 out of 5
following a purchase from 29/11/2022
Good delivery, good flours but the giant corn is not so good, full of charencon, to see next time
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Alain R.
Rating: 3 out of 5
following a purchase from 21/11/2022
Very good products, well protected and delivered quickly. It is a pity that the touch sensor box does not contain any explanatory note or a precise description of the product.
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Josse H.
Rating: 3 out of 5
following a purchase from 19/11/2022
Order received in time unfortunately incomplete: unassembled hooks missing from the package ....
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