Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 2 and 3 stars

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Gabriel D.

Published on 15/05/2023 à 16h52 following a purchase from 02/05/2023

Very good

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Sébastien N.

Published on 10/05/2023 à 16h50 following a purchase from 03/05/2023

Well packaged and order received quickly

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Sylvain J.

Published on 10/05/2023 à 16h47 following a purchase from 02/05/2023

Not received

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Guillaume D.

Published on 09/05/2023 à 13h37 following a purchase from 30/04/2023

Material slightly damaged...

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Christian D.

Published on 07/05/2023 à 11h09 following a purchase from 24/04/2023

I am satisfied with the items delivered, but the delivery was long (1 week between the order and the shipment), moreover, an item announced as available was not.

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Philippe D.

Published on 03/05/2023 à 18h16 following a purchase from 24/04/2023

Late order

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Jérôme M.

Published on 03/05/2023 à 16h13 following a purchase from 26/04/2023

Hello, I bought a Sensas Douy float with on the picture a red antenna, and this is really one of the reasons why I bought it, received with yellow antenna. Beware of the announced 24 hours shipping time: I placed my order on Wednesday morning before 09:00 am, package handed over to the carrier on Friday evening 17:00 pm !!!!! Not very serious, so I will recommend a float with red antenna, but not from Deconinck.

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Didier D.

Published on 03/05/2023 à 14h55 following a purchase from 25/04/2023

Delay in sending. Should have been sent on Wednesday, was sent on Friday.

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Denis V.

Published on 03/05/2023 à 14h15 following a purchase from 24/04/2023

Very good

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Sebastien D.

Published on 01/05/2023 à 19h38 following a purchase from 29/03/2023

Delivery time not respected and very largely exceeded, not received the gift of compensation!

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Sebastien H.

Published on 29/04/2023 à 18h13 following a purchase from 21/04/2023

My chacha did not work very well the paddle in front was defective.

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Bruno D.

Published on 29/04/2023 à 13h57 following a purchase from 20/04/2023

Size too small too bad

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Laurent P.

Published on 26/04/2023 à 17h56 following a purchase from 17/04/2023

Products ok,phone staff very nice but it's a pity that the delivery tracking does not follow the order on Monday,option DPD 24/48 h,received on Saturday at the relay point ..... so rather a standard delivery

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Eddy D.

Published on 26/04/2023 à 17h21 following a purchase from 15/04/2023

very long waiting time for delivery

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Claude M.

Published on 25/04/2023 à 08h58 following a purchase from 14/04/2023

The order was dropped off in a center where I had to move to withdraw it despite my presence at home, the driver did not pass and I had paid 20€ of delivery at home.not happy at all since no refund was made.

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Guillaume L.

Published on 24/04/2023 à 07h51 following a purchase from 14/04/2023

For the first time after several orders a little disappointed ... I had to fall on the bottom of the tray, 1kg of pellet dust on 3 kgs of pellets ordered after verification ...

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Thierry H.

Published on 23/04/2023 à 19h48 following a purchase from 14/04/2023

The package of hammocks was missing in the box.

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Benoit L.

Published on 22/04/2023 à 17h39 following a purchase from 06/04/2023

Very long delivery time

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Arthur B.

Published on 22/04/2023 à 17h04 following a purchase from 14/04/2023

and the package was open on one side as if we had looked at what it was

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Eric S.

Published on 18/04/2023 à 18h17 following a purchase from 10/04/2023

received the package but one of the products was cut and the product was spread in the package

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Alain J.

Published on 18/04/2023 à 08h16 following a purchase from 07/04/2023

The dimensions of the boxes do not take into account the external dimensions... Too bad there is no free return for unsuitable products... Lack of details on the product description. "BOX+WINDERS " STONFO .

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Michel V.

Published on 17/04/2023 à 16h32 following a purchase from 08/04/2023

parcel not recoverable in the locker of super u see to change of carrier........

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Alexis L.

Published on 16/04/2023 à 14h01 following a purchase from 08/04/2023

Usually everything is fine. But the last order they were wrong size of hook ordered and the box arrived all open because too full the tape did not hold.

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Bruno D.

Published on 12/04/2023 à 07h56 following a purchase from 03/04/2023

Boxes with eches round pub they are rectangular pellet 2 package in 8 millimeters instead of 1 in 6 and the other in 8

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Kiamrin S.

Published on 09/04/2023 à 21h31 following a purchase from 02/04/2023

O ordered roasted peanut powder, it was barely powdered and it wasnt homogenous at all. When mixing with water it separated instantly. Threw it all away instantly... The shipping was really fast, but that doesnt really matter in my case. Im sure it was just a mistake expecting the wrong item when ordering. My review doesnt mean this is a bad website but just that my experience was bad. Please do you own thorough research.

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Alain M.

Published on 05/04/2023 à 19h27 following a purchase from 30/03/2023

On top because I already broke my kit with 1 tarragon

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Simon T.

Published on 04/04/2023 à 16h25 following a purchase from 29/03/2023

Purchase of a carp rod, no sheath provided nor tube to protect the kit and no advice from the sellers

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Fabrice P.

Published on 04/04/2023 à 15h54 following a purchase from 22/03/2023

I put 3 stars because question material is good: everything was there and in good condition. question delivery time is not great (I waited 12 days to receive my equipment while with the DPD delivery, delivery time of 24a 48h. (that's why I had made the order with you because I needed this material as soon as possible) For future orders, is there not a way that it goes faster. I ordered material in France and Holland and 2 days later, it was at home.

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Frederic D.

Published on 30/03/2023 à 17h21 following a purchase from 21/03/2023

The product does not work. But quick response to send my order back. Waiting for the after sales service

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Philippe L.

Published on 28/03/2023 à 14h21 following a purchase from 22/03/2023

The product received does not correspond to my order but should be changed soon

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Anthony T.

Published on 21/03/2023 à 19h17 following a purchase from 04/03/2023

Unfortunately the sleeve ordered does not allow to correctly receive 3 rods of 13 feet because of its too short length and its roundness. However, we are very pleased with the respect of the delivery time.

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M A.

Published on 21/03/2023 à 09h15 following a purchase from 13/03/2023

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Christophe R.

Published on 14/03/2023 à 18h40 following a purchase from 09/03/2023

Disappointed because first order for me but I did not receive the right item so I had to send it back

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Michel B.

Published on 14/03/2023 à 13h04 following a purchase from 04/03/2023

I ordered 3 times 3 kg of bait and surprise I do not have the 3 free!!! marked in the promotion.

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Alain V.

Published on 14/03/2023 à 07h10 following a purchase from 08/03/2023

Very good

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Serge B.

Published on 11/03/2023 à 14h40 following a purchase from 03/03/2023

After trying for several hours to put the line through the rod I gave up, this is the first time after almost 60 years of fishing that I get rid of a rod without even having fished once with it.

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Edmond V.

Published on 07/03/2023 à 08h43 following a purchase from 25/02/2023

the box arrived broken and one of the primer packets was open and part of the primer in the box was not strong enough

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Anthony H.

Published on 01/03/2023 à 14h41 following a purchase from 23/02/2023

Product arrived open results full of additives everywhere poorly protected quite disappointed

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Patrick D.

Published on 28/02/2023 à 16h37 following a purchase from 22/02/2023

The materials are very well packed. On the other hand the delivery company GLS does not take into account to deliver well or they were told. For my delivery the parcels were deposited in front of the entrance door in view of everyone .... Bad point for GLS except the hyper fast delivery As for Deconinck not even a small commercial gesture in the package to retain their customers .........

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Pascal D.

Published on 26/02/2023 à 14h47 following a purchase from 18/02/2023

Upon receipt of my package, much too loaded in my opinion, cardboard torn, 2 bags of primer pierced.

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