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B
Rating: 2 out of 5
A little disappointed no ring on the floats
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
2 star reviews
Reset filtersF
Rating: 2 out of 5
I am not really disappointed with the equipment but with the Deconinck site, during my last order, I received a cage feeder break I sent an email with photos and I never received an answer, it is not for the price but for the principle. I think that not responding to a customer is not professional.
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X
Rating: 2 out of 5
Too bad my polenta bag was punctured
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P
Rating: 2 out of 5
Very complicated to make purchases on the site because there is little information on the products and very few photos detailing the material The site needs to be more user-friendly and especially more explicit on the products
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S
Rating: 2 out of 5
hello very disappointed, I order back lead in 40 grams and they deliver me 20 grams I make a mail and still without return of your part serge abonneau
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J
Rating: 2 out of 5
Locking of the lockers hold very badly, it opens while carrying it, not satisfied
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F
Rating: 2 out of 5
order received after 15 days instead of the immediate shipment announced, article no longer available so a different article received all this without any commercial gesture. A BIG BOF ....
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F
Rating: 2 out of 5
The package arrived on time but in bad condition. I hope the supplier will do something.
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B
Rating: 2 out of 5
good service, but no answer to a question about price difference
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M
Rating: 2 out of 5
I have received my order but one of the items delivered does not conform to my order and, despite my emails, I still have no answer for this point for 4 days.
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F
Rating: 2 out of 5
Hello Well received the parcel but a box of ground glass all mouldy and maggots an open package in the box. Greetings
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J
Rating: 2 out of 5
1 material not functional in the order received, moreover the quality does not seem to be at the rendezvous despite the price of this article that we find cheaper almost in all stores
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C
Rating: 2 out of 5
The delivery time was not clearly defined and especially not respected by the deliveryman who moreover did not warn of his 1st passage nor left a notice of passage A little disappointed with the service of the blow
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Response from Deconinck Fishing
Hello,
Your order of 7-12 at 7pm was shipped on 8-12. We did our job and thank you for your order.
Like all websites, we are dependent on the delivery quality of the companies that handle our packages.
This was not the case for you, we apologize, since you received your package on 11-12-2020.
Sincerely
Your order of 7-12 at 7pm was shipped on 8-12. We did our job and thank you for your order.
Like all websites, we are dependent on the delivery quality of the companies that handle our packages.
This was not the case for you, we apologize, since you received your package on 11-12-2020.
Sincerely
J
Rating: 2 out of 5
An article does not correspond to what I had ordered. Then, what frays me enormously is the gigantic lack of choice for the articles of fishing to the carnivorous and the trout. I hope much more seriousness of the staff to prepare the packages.
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P
Rating: 2 out of 5
Fast delivery with personalized note. But I contacted the company because of a manufacturing defect of an item and no return from them.
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E
Rating: 2 out of 5
I'm very pleased with the service and the quality of the parcel, I'm sure it will be delivered to my door in the morning.
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Response from Deconinck Fishing
Thank you for your order, we are sorry for this inconvenience but like all websites, we are dependent on the seriousness of the deliverer to do his job properly. The main thing is that you have all received on time.
Sincerely
Sincerely
F
Rating: 2 out of 5
Several breakage in full season fishing Product nash, lure keitec, soluble prologic. And the remainder in breakage does not remain on the order of departure Mr fp
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H
Rating: 2 out of 5
Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.
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D
Rating: 2 out of 5
Error in my order
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F
Rating: 2 out of 5
my first order unfortunately went wrong, 1 hour after ordering and paying a float tube, I received an email to warn me that the article had been sold in store while at the time of my order it was in stock ...
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