Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 393 published reviews

5 13,5k 88% 4 1 186 8% 3 306 2% 2 185 1% 1 224 1%

Summary of reviews

Deconinck Fishing consistently delivers fast shipping and careful, well-packaged orders, with products arriving quickly and in excellent condition. Customers highlight reliable delivery times, packaging that protects items well, and material that matches descriptions and advertising. The store earns praise for responsive service, clear communication, and a broad, well-stocked selection that offers good value for money. Overall, shoppers express strong satisfaction and trust in the professionalism and quality of the products and the team.

2 star reviews

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Paul R.

Published on 25/04/2022 à 16h26 following a purchase from 06/04/2022

Fast but the quantities do not correspond. I contacted them and they did not answer me, not very serious.

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Bastien R.

Published on 25/04/2022 à 14h44 following a purchase from 17/04/2022

Very disappointed for the moment because among my order I received a tent umbrella that was torn!!! So Jsuis very disappointed because I was supposed to go for a few days at the waterfront and unfortunately I will have to cancel and withdraw at the pond loan where I booked!!! 😡 After the care for the return of the package for the moment has been fast ,remains to see when I will be taken care of??

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Bernard K.

Published on 05/04/2022 à 17h32 following a purchase from 28/03/2022

Hello, material ok but primer bag cracked, probably due to transport, so all the primer spilled in the box.

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Menno R.

Published on 19/03/2022 à 16h44 following a purchase from 13/03/2022

Order was complete and delivered quickly. Had ordered a pair of scissors and it was partially rusted, too bad.

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Pascal V.

Published on 15/03/2022 à 12h29 following a purchase from 09/03/2022

My wades a fishing session ....the seams are already loose ...at the level of knee reinforcements ...size take two less .

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Benoit D.

Published on 05/03/2022 à 11h51 following a purchase from 23/02/2022

A little disappointed no ring on the floats

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Franck P.

Published on 09/12/2021 à 19h17 following a purchase from 26/11/2021

I am not really disappointed with the equipment but with the Deconinck site, during my last order, I received a cage feeder break I sent an email with photos and I never received an answer, it is not for the price but for the principle. I think that not responding to a customer is not professional.

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Xavier F.

Published on 02/12/2021 à 18h14 following a purchase from 20/11/2021

Too bad my polenta bag was punctured

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Pascal M.

Published on 23/10/2021 à 03h38 following a purchase from 08/10/2021

Very complicated to make purchases on the site because there is little information on the products and very few photos detailing the material The site needs to be more user-friendly and especially more explicit on the products

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Serge A.

Published on 08/10/2021 à 04h51 following a purchase from 25/09/2021

hello very disappointed, I order back lead in 40 grams and they deliver me 20 grams I make a mail and still without return of your part serge abonneau

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Jean Luc D.

Published on 16/09/2021 à 12h47 following a purchase from 05/09/2021

Locking of the lockers hold very badly, it opens while carrying it, not satisfied

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Fabrice D.

Published on 13/09/2021 à 15h40 following a purchase from 28/08/2021

order received after 15 days instead of the immediate shipment announced, article no longer available so a different article received all this without any commercial gesture. A BIG BOF ....

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Fortier S.

Published on 27/06/2021 à 07h05 following a purchase from 15/06/2021

The package arrived on time but in bad condition. I hope the supplier will do something.

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Bruno S.

Published on 10/06/2021 à 10h50 following a purchase from 27/05/2021

good service, but no answer to a question about price difference

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Maurice D.

Published on 07/05/2021 à 12h52 following a purchase from 26/04/2021

I have received my order but one of the items delivered does not conform to my order and, despite my emails, I still have no answer for this point for 4 days.

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Francis T.

Published on 26/04/2021 à 12h08 following a purchase from 14/04/2021

Hello Well received the parcel but a box of ground glass all mouldy and maggots an open package in the box. Greetings

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Joel F.

Published on 11/02/2021 à 12h34 following a purchase from 31/01/2021

1 material not functional in the order received, moreover the quality does not seem to be at the rendezvous despite the price of this article that we find cheaper almost in all stores

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Cécile R.

Published on 18/12/2020 à 21h03

The delivery time was not clearly defined and especially not respected by the deliveryman who moreover did not warn of his 1st passage nor left a notice of passage A little disappointed with the service of the blow

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Response from Deconinck Fishing Published on 19/12/2020

Hello,
Your order of 7-12 at 7pm was shipped on 8-12. We did our job and thank you for your order.
Like all websites, we are dependent on the delivery quality of the companies that handle our packages.
This was not the case for you, we apologize, since you received your package on 11-12-2020.
Sincerely

Jean François L.

Published on 12/06/2020 à 22h10 following a purchase from 29/05/2020

An article does not correspond to what I had ordered. Then, what frays me enormously is the gigantic lack of choice for the articles of fishing to the carnivorous and the trout. I hope much more seriousness of the staff to prepare the packages.

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Pascal L.

Published on 04/06/2020 à 16h19 following a purchase from 22/05/2020

Fast delivery with personalized note. But I contacted the company because of a manufacturing defect of an item and no return from them.

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Eric P.

Published on 30/05/2020 à 12h53 following a purchase from 18/05/2020

I'm very pleased with the service and the quality of the parcel, I'm sure it will be delivered to my door in the morning.

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Response from Deconinck Fishing Published on 01/06/2020

Thank you for your order, we are sorry for this inconvenience but like all websites, we are dependent on the seriousness of the deliverer to do his job properly. The main thing is that you have all received on time.
Sincerely

Fabien P.

Published on 17/05/2020 à 20h18 following a purchase from 30/04/2020

Several breakage in full season fishing Product nash, lure keitec, soluble prologic. And the remainder in breakage does not remain on the order of departure Mr fp

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Henri L.

Published on 25/04/2020 à 08h20 following a purchase from 12/04/2020

Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.

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Dany W.

Published on 24/12/2019 à 15h18 following a purchase from 14/12/2019

Error in my order

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Fabrice P.

Published on 04/12/2019 à 16h36 following a purchase from 22/10/2019

my first order unfortunately went wrong, 1 hour after ordering and paying a float tube, I received an email to warn me that the article had been sold in store while at the time of my order it was in stock ...

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