Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.
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Alexandre C.
Rating: 4 out of 5
following a purchase from 05/08/2025
I received my order well, the rod was perfect except for the pellet box which was broken upon arrival
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eric C.
Rating: 3 out of 5
following a purchase from 05/08/2025
Poorly packaged product leaking in the box
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CHRISTIAN P.
Rating: 4 out of 5
following a purchase from 03/08/2025
SATISFIED
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Geert V.
Rating: 4 out of 5
following a purchase from 28/07/2025
Very good
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JEAN-CLAUDE G.
Rating: 4 out of 5
following a purchase from 27/07/2025
Well, very well
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Pascal O.
Rating: 4 out of 5
following a purchase from 27/07/2025
The delivery was delayed because the delivery location was not available, apart from that everything was in order.
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Jacques A.
Rating: 3 out of 5
following a purchase from 27/07/2025
Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.
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Denis D.
Rating: 4 out of 5
following a purchase from 21/07/2025
Delivery time too long, 10 days
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Rijn V.
Rating: 3 out of 5
following a purchase from 18/07/2025
I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.
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Ludovic D.
Rating: 3 out of 5
following a purchase from 19/07/2025
Burst package in the packaging box.
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LUIGI C.
Rating: 4 out of 5
following a purchase from 13/07/2025
Ras, very professional order received with a note from the preparer
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Thierry M.
Rating: 4 out of 5
following a purchase from 08/07/2025
A bit long for delivery
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Franck D.
Rating: 4 out of 5
following a purchase from 09/07/2025
Good
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stephane M.
Rating: 4 out of 5
following a purchase from 08/07/2025
Just a small remark, it's the delivery time nothing very serious but I think I can do better. Otherwise, quality and delivery are correct!
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Willem G.
Rating: 4 out of 5
following a purchase from 10/07/2025
Fast delivery
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Alain P.
Rating: 3 out of 5
following a purchase from 08/07/2025
The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.
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Benoit M.
Rating: 4 out of 5
following a purchase from 01/07/2025
No problemo
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Alain M.
Rating: 4 out of 5
following a purchase from 02/07/2025
Ok great
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Jean-Denis F.
Rating: 4 out of 5
following a purchase from 28/06/2025
Package delivered quickly, well packaged.
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François M.
Rating: 4 out of 5
following a purchase from 02/07/2025
Hello, I placed my order on 2/07 paying extra for delivery within 24 to 48 hours; DPD sent me a message saying that this delivery would take place on Friday. On July 4th in the afternoon, DPD informed me that it could not take place that day. I had to choose another date this week, normally I should receive your package this morning. Best regards.
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Jérémy B.
Rating: 4 out of 5
following a purchase from 28/06/2025
Good delivery and impeccable material, thank you for your professionalism
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alain P.
Rating: 4 out of 5
following a purchase from 25/06/2025
fast delivery very good team
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YANNICK B.
Rating: 4 out of 5
following a purchase from 20/06/2025
quick simple to redo with pleasure
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Hervé C.
Rating: 3 out of 5
following a purchase from 21/06/2025
Delivery speed. A bit disappointed with the size of the so-called monster hemp seed, rather a starter hemp seed.
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Stéphane G.
Rating: 3 out of 5
following a purchase from 17/06/2025
Good site
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Andre V.
Rating: 3 out of 5
following a purchase from 13/06/2025
Disappointed with my order, there was no 6 mm corn peeler available, why wasn't I offered the 4 or 8 since those were in stock, and in exchange, I requested 6 mm Hallibut and was provided with 4. This is the first time I've had an issue.
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Gilles G.
Rating: 4 out of 5
following a purchase from 13/06/2025
I give 4 stars because I ordered 3 pop-up mixes, I should have received a fourth one because of the 3+1 promotion, otherwise everything else is impeccable, delivery went well
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JEAN-LUC B.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very good
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philippe B.
Rating: 4 out of 5
following a purchase from 09/06/2025
Preparation error. Waiting for refund or exchange
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Isabelle H.
Rating: 4 out of 5
following a purchase from 07/06/2025
Nothing to report
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Christophe B.
Rating: 3 out of 5
following a purchase from 07/06/2025
Happy with the purchase yes! But the delivery service is way too long... Package departing from Belgium to go to the sorting center in France to then go back to the relay point in Belgium... What a joke... Anyway, almost 2 weeks lol Temu or Ali are faster and they are on the other side of the world. Anyway, disappointed with the waiting time...
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DIOTTE P.
Rating: 3 out of 5
following a purchase from 01/06/2025
Error in the light antennas, I received 2.2mm instead of 3mm for float st3, too bad otherwise the rating would have been at the maximum, best regards
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Frédéric B.
Rating: 4 out of 5
following a purchase from 01/06/2025
Order received but not with the correct items. Ordered bait for channel received bait for carp.
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laurent L.
Rating: 4 out of 5
following a purchase from 23/05/2025
Nice
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Jean luc M.
Rating: 4 out of 5
following a purchase from 19/05/2025
A bit long delay for shipping!! That's all
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Éric C.
Rating: 3 out of 5
following a purchase from 20/05/2025
Not delivered to the correct address, left at a relay point
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Patrick L.
Rating: 4 out of 5
following a purchase from 17/05/2025
Good site, a lot of choices, order as expected, too bad there are no loyalty points
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Alain S.
Rating: 4 out of 5
following a purchase from 18/05/2025
Very good
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Gerrie E.
Rating: 4 out of 5
following a purchase from 14/05/2025
Too bad it is not done in Dutch. Further perfect, well and quickly sent. Prices are completely okay.
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