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A
Rating: 3 out of 5
Hello, the delivery was made 20km from the intended location, the carrier is incompetent, based on reviews they have a rating of 2 and the package was damaged
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
3 star reviews
Reset filtersG
Rating: 3 out of 5
Hello, I would like to point out that this may not be related to the store, but there is a packaging problem, two of my flour bags are punctured and flour is everywhere in the box. The method of using wire to close the bags is not suitable as it punctures or tears the packaging
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J
Rating: 3 out of 5
After a long journey of my package passing through Lille, Troyes, Marseille, Troyes, I received my order more than a week later with 5 euros shipping fee. Overall a mixed experience
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P
Rating: 3 out of 5
Package well wrapped. However, 2 bags were punctured...
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C
Rating: 3 out of 5
2 bags of broken chevenis.
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O
Rating: 3 out of 5
Good 44d
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P
Rating: 3 out of 5
Two out of three packages were damaged, one pellet bag was torn open and the 5-liter hemp oil can was punctured.
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A
Rating: 3 out of 5
Satisfied, too bad returns are at our expense.
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L
Rating: 3 out of 5
A bit long delay (10 days).
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G
Rating: 3 out of 5
I am very satisfied with the delivery time, the packaging, the care taken by you... However, I am very frankly disappointed with the size of the 'monster' hempseed which is far from being monstrous. It's a bit large and difficult to bait hempseed. If one day, however, you come across real 'monster' hempseed, please let me know, I would buy it, even if it's expensive. I give 3 stars, but well... not for the hempseed...
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P
Rating: 3 out of 5
an error with the item received on my order. I sent you an email
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D
Rating: 3 out of 5
The problem is that there is no order tracking day by day
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D
Rating: 3 out of 5
Hello, I sent you an email to indicate the problem. Regards Dominique Hue
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F
Rating: 3 out of 5
Missing the last two rings at the end of the tip
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P
Rating: 3 out of 5
a bit disappointed I had ordered super g-line nylon thread 0.12 mm in a 150 m spool gamakatsu and I only received a 50 m spool too bad otherwise for the rest nothing to report super
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N
Rating: 3 out of 5
Hello, I had requested home delivery so I paid 10 euros, however my order was delivered to a pick-up point. So the price is not the same. 😡
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R
Rating: 3 out of 5
The purchase itself, the delivery, everything is perfect but regarding the product, it's not it at all. I have been a user of the said product for many years, the one you sent me hardly smells, and at the same time smells like rancid product stored too long. I kindly invite you to better control these products to avoid unpleasant surprises like mine, the Mainline blackcurrant is a real bomb and the smell it gives off makes you want to bite into the boilie, yours has nothing of that, I am really disappointed!!!
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M
Rating: 3 out of 5
Hello. The green dye I ordered arrived completely exploded, so the package was all green, had to clean everything.
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N
Rating: 3 out of 5
Almost perfect. The box of the dye was broken in the carton. A bit of loss, too bad
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F
Rating: 3 out of 5
This is the first time I haven't received my complete order, already sent a complaint email, very disappointed 😞
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J
Rating: 3 out of 5
defective packaging loss of product
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S
Rating: 3 out of 5
My order met my expectations as usual, too bad that some bags were open in the package. However, this one seemed intact.
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P
Rating: 3 out of 5
these are not the pellets I ordered { tutti frutti captura 3 multi couleur}.
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P
Rating: 3 out of 5
Small tear or cut on scabbard
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J
Rating: 3 out of 5
1.25 gr garbolino float with sunken body
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J
Rating: 3 out of 5
Damaged order components. Damage
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D
Rating: 3 out of 5
Delivery times too long and it's not the first time I've had this problem.
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J
Rating: 3 out of 5
Long delivery time Equipment delivered without instructions.... No information on spare parts ???? Ex: propellers, engine, etc....
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J
Rating: 3 out of 5
It's a pity that I never get a discount, it would help to have a regular clientele. I should order elsewhere
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J
Rating: 3 out of 5
One of the two primer packs was cracked
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R
Rating: 3 out of 5
Nothing to say about my order as usual nickel, but the carrier should take a little more care with the package. Parcel partially crushed fortunately the primer bag was perfect otherwise parcel refused.
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B
Rating: 3 out of 5
Hello, it's been a week since I ordered and I haven't heard anything.
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J
Rating: 3 out of 5
Refused parcel it was opened and broken goods
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B
Rating: 3 out of 5
Hello, After having asked for information and I received the article it was not that and as I live in France and as the expenses of return are with my load and expensive I am obliged to keep it and live too far to return it
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Y
Rating: 3 out of 5
My parcel arrived damaged
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M
Rating: 3 out of 5
Two bags of groundbait, including 1 of chenevis, were in the undamaged box in perfect condition...
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C
Rating: 3 out of 5
PACKAGING TO BE REVIEWED ON 3 PACKS OF STARTER 2 ARE CRACKED AND EVENTRE CARDBOARD PACKAGING NOT SOLID ENOUGH FOR THE WEIGHT A PAR ÇA STARTER AU TOP.
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P
Rating: 3 out of 5
Shipping time too long 5 days for 4 starter packs order placed at the same time in the Netherlands received after 3 days
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C
Rating: 3 out of 5
3 stars for the seriousness and speed with which my order was processed, and the response to my e-mail queries following a product received damaged. 2 stars less for the damaged/defective cane. Nevertheless, I will certainly buy from this site again.
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J
Rating: 3 out of 5
Order well received but missing a rod cap not very cool 🤔
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