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P
Rating: 3 out of 5
There was an error in my order, I reported it, but no response to my complaint, hence my 3 star rating.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
3 star reviews
Reset filtersF
Rating: 3 out of 5
Good but does not answer the questions asked
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C
Rating: 3 out of 5
Lightweight, but doesn't seem very sturdy for the price. Delivery is impeccable.
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S
Rating: 3 out of 5
Order prepared quickly, good communication...From my point of view, better to order online and get the discounts -10% and -5% automatically than on the spot, no discount even when specifying that there is 10% online without asking anything😕...I don't quite understand the interest!!!
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S
Rating: 3 out of 5
The gas cartridges I was hoping for were screw in and I can't use them.
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F
Rating: 3 out of 5
Fast and good service except delivery package in bad condition but nothing broken 🤭
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F
Rating: 3 out of 5
hello not much choice in carnivorous catfish
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J
Rating: 3 out of 5
The website is well organized, the delivery service is top notch as well as the administrative part (management of the order is followed). I am satisfied in general on the material. I'm very pleased with the quality of the products, but the description of each item is poor and we have to rely on the photo of the item. Unfortunately, the photo does not always accurately reflect the article. Cdt
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R
Rating: 3 out of 5
Very good trader. Delivery very late.
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S
Rating: 3 out of 5
Hello, I received the order but it had arrived since the 5th at the parcel post and I never received the information to go and get it. I learned that it was there when I sent you the email and you replied very quickly and I thank you for that the order almost left.
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M
Rating: 3 out of 5
Of products they have already been justified!, problems and of delivery, one delays! Out of stock!! Me ça va! I'm very pleased with the service and the quality of the product.
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N
Rating: 3 out of 5
Problem of restocking of lures and this despite a positive information by mail. I am disappointed.
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O
Rating: 3 out of 5
Satisfied with the site deconinck very responsive except the delivery postponed 2 times a little long
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C
Rating: 3 out of 5
Item does not correspond to the photo and description Trakker kitchen set I received two pots and a pan instead of one pot and the kettle
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V
Rating: 3 out of 5
it has a package that I did not receive in 9euro50
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A
Rating: 3 out of 5
correct materials very bad description of items can do better
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R
Rating: 3 out of 5
the description of the articles (rods) is not precise enough lack of weight, lack of type of action, type of fishing, etc...
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P
Rating: 3 out of 5
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
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G
Rating: 3 out of 5
inside the damaged package
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B
Rating: 3 out of 5
strong point: fast shipping; downside: quality of items ordered very average! to see on other object! I would recommend and if dissatisfied I would change creamery
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V
Rating: 3 out of 5
Product conforms to my expectations.
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C
Rating: 3 out of 5
Packing too light open package . Poorly closed .
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V
Rating: 3 out of 5
Well
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J
Rating: 3 out of 5
Package arrived
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J
Rating: 3 out of 5
Fast delivery despite the crisis. But packaging not in accordance with the products
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A
Rating: 3 out of 5
Good product, just a problem with delivery. And there are some products missing in my package.
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D
Rating: 3 out of 5
Good overall, but the detail of the material is lacking, for example, the rod material......
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D
Rating: 3 out of 5
The order was received quickly, except that it was the wrong products
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F
Rating: 3 out of 5
Sending problem
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C
Rating: 3 out of 5
To improve for the choice of the sizes because there was full of bug on this subject on the site at the time of the order and with the final the order placed did not correspond to the desired size
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A
Rating: 3 out of 5
1°) The online stock is not up to date. In fact, I bought items that they no longer had. 2°) The update of the shipping process is not updated either. To my surprise, I received one of the packages while it was still in preparation, fortunately someone was at home. The tracking number linked to the order form is not given automatically either, you have to ask for it systematically.
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