★★★★★
based on 14794 reviews published
Latest neutral customer reviews
I ordered a spinning rod and received a casting rod....not expected. Not great
Not enough information about the product...just the minimum
Ok
Still nothing received after a week, Mondial Relay is messing everything up and sent my package 800 km away from the pickup point, a complete mess.
The order is correct, but the packages were in very bad condition when I picked them up. It's a zero point for the delivery person.
Order placed, everything went well, however the customer service is deplorable
I ordered two bags from the JRC Defender series as shown in the picture. Now I have received two bags from the Defender Two series that were not in the picture and therefore do not match the rest of my set.
For the order it's okay but for the delivery of the package it might be necessary to pay more attention to the recipient thank you and best wishes Pascal Joiret
Great service from Deconinck, but dissatisfied with DPD messaging who do not deserve to work with a company like yours, concerned about customer satisfaction.
Received the wrong order, had to print to return it, no email of receipt or thanks received yet. Boring!
Fast, well presented. Unfortunately, the package arrived ripped open and with a torn bag: the contents spilled in the box, losing part of it.
Received part of the order. Looking for the second package?
There was a promotion buy 2 get 1 free we didn't get the free one, so in this case remove the fluorescent labels
Mondial Relay is not great for delivery always late on packages and when you ask they never know
Missed the equipment
The 2 pockets of black vine had a hole and I have the pockets of bentonites they weighed 950g instead of a kilo
Hello, I received the package in two parts, so I had to call and I incurred an overcharge on my plan which is not intended for Belgium, and the spice bag was torn in the box, what a shame
I ordered on November 27 and received it on the 6th, I find that a bit long anyway, otherwise nothing else to say
Delivery in accordance with the order. Quality items
I could have had a small gift
1 of the 2 bags was punctured in the box
Hello, it's a shame that my package was delivered elsewhere! I pay shipping fees for my home and not elsewhere!
Great product but too bad that 2 out of 3 packages were damaged upon receipt of the parcel
Seems to be of good quality but unfortunately the size is not suitable at all. I ordered a size 36 and it's a 40, my friend wears a 40 and it fits him perfectly. For a 36 there is still a significant difference in size, it is obvious to the naked eye that it's not a 36... disappointed purchase. And no response from the seller at the moment to find a solution....
Sorry, I still haven't received my order. I hope to receive it soon.
A week has passed and still no package.
This is the second time I buy online from DCK at a certain price; two days after my order the price drops by more than 10%. Is there something to question?
3 days after my order, my Vercelli rod being on sale, I asked you for a reduction on the shipping costs and you told me it was impossible since it was already on sale. 3 days later, I see that you have lowered the price! Not very fair.
Hello, I am satisfied with my entire order except for the bottle of melasse that got stuck in its packaging, fortunately well wrapped in plastic. Not nice.
Hello, I ordered 3 scopex pellets 3x2 2.3mm 1 pack and it arrived with a disappointing notch, Couratin Denis, 47 Jules Ferry Street, 37000 Tours, [email protected], yet you are a great team
Three out of 4 of the bags of pellets ordered were burst open in the box.
I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.
Poorly packaged product leaking in the box
Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.
Non-existent customer service when you have problems with equipment,
I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs
I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.
Burst package in the packaging box.
The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.
Delivery speed. A bit disappointed with the size of the so-called monster hemp seed, rather a starter hemp seed.