Customer reviews of Deglingos

9,8 /10

Based on 1 208 published reviews

5 1 102 91% 4 80 7% 3 19 2% 2 3 0% 1 4 0%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and packaging that protects items well, with many orders arriving quickly and as described. The product quality stands out, with plush toys and bags described as beautiful, soft, colorful, and faithful to online images, often perfect or meeting expectations. The shopping experience is enhanced by appealing items for gifting or school use and by satisfying customer service through prompt responses and repeat purchases, with customers expressing enthusiasm to buy again and to see wear over time. Overall, the recurring strengths are dependable delivery, accurate and appealing product representation, and lasting appeal for gifts and everyday use.

1 star review

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Lucie J.

Published on 01/03/2026 à 19h04 following a purchase from 19/02/2026

Very large drop in quality The stuffed animals received have nothing to do with those received a year ago There are missing labels compared to the photo, the density of the fur is so low that you can see the fabric through it, ... Return requested, I will look for old versions on second-hand sites...

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Response from Deglingos Published on 03/03/2026

Hello Lucie,

Thank you for taking the time to share your feedback. We are sincerely sorry to learn that this new stuffed animal does not bring you the same satisfaction as your previous one.

We have indeed changed some materials. This evolution aimed to improve certain aspects, but we understand that it may lead to slight differences in perceived texture or finish.

Your feedback is very valuable: the quality and softness of our stuffed animals are at the heart of our priorities, and we will certainly pass on your comments to our team to evaluate these points with the utmost attention.

We will of course take back the stuffed animals as requested.

Thank you again for your honesty and trust.
The Déglingos team

laurence K.

Published on 08/11/2025 à 17h15 following a purchase from 29/10/2025

The product was not compliant! I ordered a keychain and received a pacifier holder! Which I gave away... I will not order from your site again.

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Response from Deglingos Published on 13/04/2026

Hello Laurence,

We are sorry that there was an error in the preparation of your order. We had offered to resend you the correct product. In the absence of a response, we have refunded your order as compensation.
Have a nice day,

The Les Déglingos team

Sandra L.

Published on 24/10/2024 à 19h04 following a purchase from 18/08/2024

Chargeable returns, no possibility of returning the product to a point of sale. I strongly advise against this.

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Response from Deglingos Published on 07/11/2024

Hello, we have provided you with a solution by offering you to return the product to us for a refund. You will be responsible for the cost of returning the product, as stipulated in our terms and conditions. Have a nice day!

Acheteur Vérifié

Published on 07/07/2022 à 15h30 following a purchase from 19/06/2022

The Colins never arrived at its destination and my message explaining the situation went unanswered.

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Response from Deglingos Published on 13/04/2026

Hello,

We are sorry to hear that you had this experience. Please know that we have greatly improved our services since your purchase in July 2022. We are no longer able to know your identity, but this situation should not happen again. You can contact us directly by email at [email protected] or by phone at 0240353721. Best regards,

The Déglingos team