Customer reviews of Deglingos

9,8 /10

Based on 1 252 published reviews

5 1 145 91% 4 81 6% 3 19 2% 2 3 0% 1 4 0%

Summary of reviews

Deglingos stands out for consistently reliable delivery and packaging, with many customers noting fast shipping and packages arriving quickly and intact. The product quality and design are repeatedly praised, with plush toys described as adorable, well made, sturdy, soft, and true to the site visuals, often accompanied by vibrant colors and distinctive personalities. Customer service and shopping experience are highlighted through smooth ordering, personal and prompt responses, and straightforward purchases, contributing to overall satisfaction and repeat purchases. The range includes practical items like backpacks and gifts that meet expectations and delight recipients, emphasizing value and lasting appeal.

1 star review

Reset filters

Lucie J.

Published on 01/03/2026 à 19h04 following a purchase from 19/02/2026

Very large drop in quality The stuffed animals received have nothing to do with those received a year ago There are missing labels compared to the photo, the density of the fur is so low that you can see the fabric through it, ... Return requested, I will look for old versions on second-hand sites...

Translated reviews

Response from Deglingos Published on 03/03/2026

Hello Lucie,

Thank you for taking the time to share your feedback. We are sincerely sorry to learn that this new stuffed animal does not bring you the same satisfaction as your previous one.

We have indeed changed some materials. This evolution aimed to improve certain aspects, but we understand that it may lead to slight differences in perceived texture or finish.

Your feedback is very valuable: the quality and softness of our stuffed animals are at the heart of our priorities, and we will certainly pass on your comments to our team to evaluate these points with the utmost attention.

We will of course take back the stuffed animals as requested.

Thank you again for your honesty and trust.
The Déglingos team

Laurence K.

Published on 08/11/2025 à 17h15 following a purchase from 29/10/2025

The product was not compliant! I ordered a keychain and received a pacifier holder! Which I gave away... I will not order from your site again.

Translated reviews

Response from Deglingos Published on 13/04/2026

Hello Laurence,

We are sorry that there was an error in the preparation of your order. We had offered to resend you the correct product. In the absence of a response, we have refunded your order as compensation.
Have a nice day,

The Les Déglingos team

Sandra L.

Published on 24/10/2024 à 19h04 following a purchase from 18/08/2024

Chargeable returns, no possibility of returning the product to a point of sale. I strongly advise against this.

Translated reviews

Response from Deglingos Published on 07/11/2024

Hello, we have provided you with a solution by offering you to return the product to us for a refund. You will be responsible for the cost of returning the product, as stipulated in our terms and conditions. Have a nice day!

Acheteur Vérifié

Published on 07/07/2022 à 15h30 following a purchase from 19/06/2022

The Colins never arrived at its destination and my message explaining the situation went unanswered.

Translated reviews

Response from Deglingos Published on 13/04/2026

Hello,

We are sorry to hear that you had this experience. Please know that we have greatly improved our services since your purchase in July 2022. We are no longer able to know your identity, but this situation should not happen again. You can contact us directly by email at [email protected] or by phone at 0240353721. Best regards,

The Déglingos team