Customer reviews of Deglingos

9,8 /10

Based on 1 208 published reviews

5 1 102 91% 4 80 7% 3 19 2% 2 3 0% 1 4 0%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and packaging that protects items well, with many orders arriving quickly and as described. The product quality stands out, with plush toys and bags described as beautiful, soft, colorful, and faithful to online images, often perfect or meeting expectations. The shopping experience is enhanced by appealing items for gifting or school use and by satisfying customer service through prompt responses and repeat purchases, with customers expressing enthusiasm to buy again and to see wear over time. Overall, the recurring strengths are dependable delivery, accurate and appealing product representation, and lasting appeal for gifts and everyday use.

Reviews 1, 2, 3 and 4 stars

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mireille D.

Published on 22/01/2024 à 11h23 following a purchase from 16/01/2024

expensive delivery

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Morgane H.

Published on 08/01/2024 à 17h31 following a purchase from 28/12/2023

Great! We love reading the characters' stories. I don't like anything to do with payment.

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Marie-Claude P.

Published on 19/12/2023 à 17h38 following a purchase from 14/12/2023

very good navigation on the site, original and imaginative products, ultra fast delivery, however packaging not very solid, cardboard arrived crushed, fortunately, items soft and not damaged.

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Durmisovski D.

Published on 10/12/2023 à 21h53 following a purchase from 05/12/2023

Very good fast order

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Loren S.

Published on 24/09/2023 à 18h42 following a purchase from 18/09/2023

The site is nice, but it would be even better if you could choose the delivery point before paying. Delivery is very fast. I recommend it with pleasure.

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Anais G.

Published on 09/09/2023 à 16h04 following a purchase from 03/09/2023

Quality of the cuddly toy, nothing to say, but disappointed with the packaging at the price of the cuddly toy, it would be nice to have a nice box rather than a white bubble envelope. For a gift it's average.

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Response from Deglingos Published on 13/04/2026

Hello Anais,

Thank you for sharing your opinion. We are delighted that you are satisfied with the quality of our cuddly toy. When the products are small, we indeed prefer the envelope. However, we understand your suggestion regarding the packaging.
Have a nice day,

The Déglingos team

Adélaïde M.

Published on 02/09/2023 à 11h19 following a purchase from 25/08/2023

I ordered the doudou biche and I'm delighted with it, very pretty, very soft, original, everything I was looking for for my future little girl. Because the doudou in the stores for me all look the same and are too classic, it changes.
I'll have to see how it holds up over time.

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Mathilde K.

Published on 21/08/2023 à 13h32 following a purchase from 15/08/2023

fairly easy to navigate

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Maëlle S.

Published on 19/08/2023 à 22h04 following a purchase from 13/08/2023

Ras. Very good

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Étienne V.

Published on 19/08/2023 à 16h33 following a purchase from 13/08/2023

High on color and laughter

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Philippe D.

Published on 05/08/2023 à 15h26 following a purchase from 29/07/2023

Fine

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Acheteur Vérifié

Published on 04/07/2023 à 19h26 following a purchase from 20/06/2023

Rather dynamic

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Acheteur Vérifié

Published on 06/06/2023 à 11h41 following a purchase from 31/05/2023

I love the style of these products, and baby already has 3 of them. A little downside on the tiger activity spiral, where one of the elements came unraveled very quickly.

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Acheteur Vérifié

Published on 29/05/2023 à 22h18 following a purchase from 13/05/2023

Great!

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Acheteur Vérifié

Published on 02/04/2023 à 21h34 following a purchase from 25/03/2023

good and serious site

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Acheteur Vérifié

Published on 08/03/2023 à 12h24 following a purchase from 02/03/2023

Package reinforced by post because of tear

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Response from Deglingos Published on 13/04/2026

Hello,

Thank you for taking the time to leave us a review. We are sorry to hear that your package was damaged during delivery. We do our best to ensure a safe delivery, but unfortunately, we cannot control the damages caused by external transport services. We take note of your comment and will do our best to improve our packaging in the future. Thank you for your trust,

The Déglingos team

Acheteur Vérifié

Published on 21/02/2023 à 16h21 following a purchase from 16/02/2023

Items as presented, fast delivery

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Acheteur Vérifié

Published on 26/11/2022 à 10h54 following a purchase from 18/11/2022

The parcel had to be resealed by the post office because it was not closed properly.

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Response from Deglingos Published on 13/04/2026

Hello,

We are sorry that your package was poorly sealed and that you had difficulties with the delivery. We will pass this information on to our logistics team to improve our service in the future. Thank you for your feedback.
Best regards,

The Déglingos team

Acheteur Vérifié

Published on 22/11/2022 à 18h11 following a purchase from 15/11/2022

Quality product but poor delivery, the package arrived damaged and had to be repackaged by La Poste.

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Response from Deglingos Published on 13/04/2026

Hello,

Thank you for taking the time to leave your feedback. We are happy to hear that you are satisfied with the quality of our product. However, we are sorry to learn that your package arrived damaged. We do our best to ensure the quality of the packaging, but unfortunately, they may be damaged during the delivery service. Thank you for your feedback, it helps us improve. Best regards,

The Déglingos team

Acheteur Vérifié

Published on 22/11/2022 à 10h47 following a purchase from 16/11/2022

Easy to order on the website. Fast delivery.
The product is still a little expensive, as are the delivery charges.

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Acheteur Vérifié

Published on 19/11/2022 à 12h01 following a purchase from 11/11/2022

Serious site for a happy first order

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Acheteur Vérifié

Published on 13/10/2022 à 19h47 following a purchase from 07/10/2022

Condition of box very limited and half open

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Response from Deglingos Published on 13/04/2026

Hello,

Thank you for your feedback. We are sorry that you received a box in a defective state. Please do not hesitate to contact us when this happens, so that we can find a solution to this problem. We care about our customers' satisfaction and we will do what is necessary to remedy this situation. Have a nice day,

The Déglingos team

Acheteur Vérifié

Published on 22/07/2022 à 14h08 following a purchase from 19/07/2022

Simple navigation

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Acheteur Vérifié

Published on 12/07/2022 à 09h35 following a purchase from 01/06/2022

Site easy to access, delivery of an item with embroidery which takes longer but the site warned well! Item conforms to order.

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Acheteur Vérifié

Published on 07/07/2022 à 15h30 following a purchase from 19/06/2022

The Colins never arrived at its destination and my message explaining the situation went unanswered.

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Response from Deglingos Published on 13/04/2026

Hello,

We are sorry to hear that you had this experience. Please know that we have greatly improved our services since your purchase in July 2022. We are no longer able to know your identity, but this situation should not happen again. You can contact us directly by email at [email protected] or by phone at 0240353721. Best regards,

The Déglingos team

Acheteur Vérifié

Published on 02/06/2022 à 18h21 following a purchase from 25/05/2022

Greater product diversity would be appreciated.

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Response from Deglingos Published on 13/04/2026

Hello,

Thank you for taking the time to leave your feedback. We will take your suggestion into account to offer a greater variety of products to best satisfy our customers. Best regards,

The Déglingos team

Acheteur Vérifié

Published on 01/06/2022 à 17h56 following a purchase from 28/05/2022

I find the pack too light, I would have preferred a more rigid packaging.

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Acheteur Vérifié

Published on 27/05/2022 à 07h34 following a purchase from 18/05/2022

Easy order, received very quickly and as described.

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Acheteur Vérifié

Published on 18/05/2022 à 16h23 following a purchase from 15/05/2022

Fast delivery. Perfect

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Acheteur Vérifié

Published on 24/04/2022 à 22h14 following a purchase from 25/03/2022

Very good products, although a little expensive for some. Full of color, full of humour, full of good humour!

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Acheteur Vérifié

Published on 17/03/2022 à 14h05 following a purchase from 13/03/2022

Perfect, easy to navigate, but once you've paid you can't see the delivery date.

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Acheteur Vérifié

Published on 24/02/2022 à 12h24 following a purchase from 18/02/2022

We received the wrong parcel, but sav responded very quickly to our return (-24h). However, we were asked to send the parcel back and we would like to keep it as a gesture of goodwill so that we can give it as a gift this weekend, otherwise we won't get any presents.

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Acheteur Vérifié

Published on 12/11/2021 à 17h57 following a purchase from 06/11/2021

Nothing to report

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Acheteur Vérifié

Published on 07/11/2021 à 20h00 following a purchase from 26/10/2021

I have not been informed of the arrival of the parcel at the relay point.

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Acheteur Vérifié

Published on 06/11/2021 à 16h35 following a purchase from 27/10/2021

Easy order and fast delivery. The only problem was that there was no message to tell me that my order had arrived at the relay point. I had to call the relay point to get the information. Too bad

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Acheteur Vérifié

Published on 08/08/2021 à 08h10 following a purchase from 02/08/2021

Pomelos the ostrich doesn't have the three little pieces of fabric that babies love to rub against their faces.

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Acheteur Vérifié

Published on 14/06/2021 à 17h54 following a purchase from 09/06/2021

pleasant site easy navigation

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Acheteur Vérifié

Published on 17/05/2021 à 06h31 following a purchase from 03/05/2021

As it was a gift I had chosen the option of adding a small card with a message, on arrival no card.

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Acheteur Vérifié

Published on 03/04/2021 à 14h40 following a purchase from 14/03/2021

Good reception on the telephone in the event of a problem

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Acheteur Vérifié

Published on 12/02/2021 à 19h03 following a purchase from 07/02/2021

easy, pleasant site

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