Customers consistently praise the store for fast, reliable delivery and packaging that protects items well, with many orders arriving quickly and as described. The product quality stands out, with plush toys and bags described as beautiful, soft, colorful, and faithful to online images, often perfect or meeting expectations. The shopping experience is enhanced by appealing items for gifting or school use and by satisfying customer service through prompt responses and repeat purchases, with customers expressing enthusiasm to buy again and to see wear over time. Overall, the recurring strengths are dependable delivery, accurate and appealing product representation, and lasting appeal for gifts and everyday use.
When I placed my order, I asked for it to be delivered to a relay point so that I wouldn't be absent (the babysitter doesn't take packages), but the UPS driver came to my house, no doubt, but he didn't ring the intercom and I found the package squashed in my mailbox the next morning.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
I'm complaining about the follow-up, which I wasn't informed about since the gift certificate was delivered directly to the person's home.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2020
Disappointed because I thought it was a product made in France, including manufacturing. But there's only the design. That's partly why I ordered it :/
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Very clear, viable and responsive site
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
Normally I'm delighted (although I'm disappointed to see a company from Nantes with labels "made in China"), but I received a Spéculos spiral, a brand new product, which literally reeks of mold! Impossible to give this to my son. I've contacted the brand in 3 different ways, but so far there's been no response.
I think and hope that the problem will be solved :)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Fast shipping and competent after-sales service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
Goods ok but gift bag too small
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
Very good product, even if the price is a bit high. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Clear and easy to navigate through the various "tabs"
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
Fast delivery and a good quality, original canvas schoolbag for my daughter who is starting kindergarten.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2020
problem when ordering difficulty in selecting the place of delivery (relay point chosen and in the end the order arrives at home!!!)
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2020
Great difficulty navigating. Network or connection problem but the problem persisted on the computer and on the phone. Order took a long time to place.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
Very good products but I find the site a bit empty.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
Very well done.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2020
I ordered 2 photo albums (the crocodile and the wolf). I find them really nice, funny and of good quality if I hadn't had a problem with one of them. On the wolf album, the red fabric rubbed off on the plastic and when I inserted my photos, all the photos have a red "filter"... really not great. I sent an e-mail to the after-sales service and got no reply.
So in the end I'm only half-satisfied. No more internet orders in any case.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2020
The box was damaged as well as the packaging. Otherwise, the plush is nice and corresponds to expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Easy navigation, accurate product descriptions, good order tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Good site. Easy ordering and delivery tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Easy navigation on the site, complicated for the billing address and different delivery, when the time it was long for a colissimo more than 10 days for announced J + 2 finally given the circumstances during which the package was scheduled it was difficult to respect, the main thing is that the package arrived.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Easy to use site with some special offers available. Order received quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2020
Following the order a change of addressee by telephone was not taken into account on the parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2019
Although our Déglingos collection is great, it does have its faults. On the website, when I bought 2 Mistinguettes, the photos showed a flashy eye contour. When we received them, we had the feeling that something was wrong... Finally, we can only deplore the fact that, given the positioning and therefore the prices charged, the production site is not in France. We're paying more for the concept than for the product itself.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Compliant products, of decent but not exceptional quality, due to the plastic finish which would benefit from being in metal (isothermal bag), and a system which comes apart very easily on the chewable plush toys (not great for a baby). Nice products nonetheless.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2019
Store for original children's products. Impeccable delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2020
Thank you to customer service for making it possible to compensate us.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 