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V
Rating: 5 out of 5
I recommend it!
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Correct prices and fast delivery time. Thanks to you!
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V
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Fast delivery and impeccable service. Thanks to you
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V
Rating: 5 out of 5
Flawless service
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V
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
The delivery was slightly delayed. The goods were - as always - flawless.
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V
Rating: 4 out of 5
****
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V
Rating: 5 out of 5
Everything is great. We have ordered several times.
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V
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
Super fast shipping!
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V
Rating: 5 out of 5
fast delivery service and value for money and good product range. some of the cardboard boxes are wrapped in black polythene and some are not.
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V
Rating: 5 out of 5
Problem-free processing, fair prices. Quick responses to inquiries. Very good, gladly again.
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V
Rating: 5 out of 5
Always very fast and reliable delivery. I have been ordering regularly there for a long time. The prices are also cheaper than in Germany.
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V
Rating: 5 out of 5
Top selection, good prices, fast service.
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V
Rating: 5 out of 5
I got exactly what I wished for, the diaper pants could be a bit more colorful and the inserts should have Velcro or snaps to make putting them on easier. The overall height, if there were different sizes, would be great. But what I like best is that you can wash the diaper pants. Very good contribution to the environment.
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V
Rating: 3 out of 5
When you write to me, it's very nice, but please in German, I unfortunately have no knowledge of English. 'Thank you'
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Response from Deutschland Inkontinenz
Good day, our team responds to you in German or English, depending on which language you use. Best regards,
V
Rating: 5 out of 5
The ordering system was very customer-friendly, with fast delivery and top goods! I will gladly order again in the future
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V
Rating: 4 out of 5
that the goods were actually delivered..., I didn't really expect that
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V
Rating: 4 out of 5
The prices in the shop are really great. The only downside was that the order was split into 3 different deliveries and arrived on different days. Also, the delivery time was longer than expected due to shipping from Belgium.
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V
Rating: 1 out of 5
Online order on 9.6.22, paid on the same day with PayPal. After 3 weeks nothing happened. PayPal stated that the money had not yet been retrieved. The phone call ended in nothing. The email stated that they would check the process. We then transferred again. After another 6 days, we finally received information about the shipment. The package finally arrived on 16.7.22, 5 weeks after the order!!!! In the meantime, we had to buy locally for our mother because her supplies were exhausted. There will probably be no more orders with this provider.
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Response from Deutschland Inkontinenz
Good day, we are sorry to hear that there was a problem with the payment of your order via PayPal. Unfortunately, the problem occurred on PayPal's side and not on ours. Best regards,
V
Rating: 5 out of 5
Very fast delivery, well packaged, real prices
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V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
Fast shipping, good goods, prices are also very good. And a great team behind it. Always happy to order again.
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V
Rating: 4 out of 5
Service, good advice, fast delivery
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V
Rating: 5 out of 5
Super fast and uncomplicated delivery, would love to order again!
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V
Rating: 5 out of 5
Fast delivery, low price.
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V
Rating: 2 out of 5
The goods are top quality and the price is great, nothing to complain about! But: The 2-3 days delivery time advertised is a joke. 2-3 weeks is more accurate. Additionally, there was no information about delays at all. After 2 weeks, the status finally changed to 'shipped', but it took another 3 days to send the data to DHL... It's not a problem in itself if you know and are informed beforehand, but unfortunately, I have to deduct some stars for that. This is a product that may be needed quickly, which is why I ordered here due to the promise of fast shipping.
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Response from Deutschland Inkontinenz
Good day, we are sorry to hear that the delivery of your order has been delayed. We do actually deliver within 2 to 3 working days. We will therefore initiate an investigation with the shipping company to find out what happened. Best regards,
V
Rating: 5 out of 5
The package tracking did not work at first. Only when switching to DHL Germany did it start working. Please note this in the future. Otherwise, there is nothing to complain about the service.
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V
Rating: 5 out of 5
Fast delivery. Packet in very solid and good condition
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V
Rating: 5 out of 5
Very fair price and fast delivery. Very quick and friendly response to my complaint.
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V
Rating: 5 out of 5
We have been ordering in this shop for several years for our daughter's incontinence products and are very satisfied and can recommend it without reservation. Easy menu navigation in the shop, very fast delivery, and we are always very satisfied with the goods.
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V
Rating: 5 out of 5
My grandchild is a 14-year-old boy, 178 cm tall and severely disabled. Until now, it was hardly possible to go swimming with him - now, thanks to the swim diapers, it is possible.
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V
Rating: 4 out of 5
No neutral packaging, tracking only in English.
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V
Rating: 5 out of 5
No improvements needed, everything went smoothly. Fast processing, normal shipping. Please keep it up.
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V
Rating: 5 out of 5
Everything was great except the PayPal payment went too quickly; I clicked and it was gone. Had to call to check if everything was okay...
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V
Rating: 5 out of 5
I ordered the items online. Super service and very fast delivery. Would always order here again.
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V
Rating: 5 out of 5
The product itself has great quality, but I ordered the wrong (too large) size.
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V
Rating: 4 out of 5
Product stock availability good, delivery adequate, and when adding small items to the larger packages please mark which package they are in. Regards ***
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V
Rating: 5 out of 5
Great products, great service. Thank you.
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