The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
The order was good, only the delivery service with DPD was poor, did not deliver the package to me, I have not had good experiences so far. Deliveries with DHL and Hermes are best received.
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Verifizierter Käufer
Rating: 5 out of 5
Fast delivery, nice contact and very important, the goods are in order!
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Verifizierter Käufer
Rating: 5 out of 5
Great rates, satisfactory service.
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Verifizierter Käufer
Rating: 5 out of 5
Uncomplicated purchase.
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Verifizierter Käufer
Rating: 1 out of 5
They do not answer the phone and do not respond to emails. Poor customer service.
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Response from Deutschland Inkontinenz
Good day, thank you for your review. It can happen that our customer service is busy on the phone or unavailable. An email is therefore the better solution. I note that your email was answered within 24 working hours, which is very reasonable. Best regards,
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Verifizierter Käufer
Rating: 2 out of 5
There was a partial delivery, which was not clearly indicated on the delivery note. It was also not clear when the missing item would be delivered. After inquiries, the item was immediately shipped again without further information on why it was not delivered earlier. At least you can track the status in your account. But also the past and not the timeline of an order (when is what planned).
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Response from Deutschland Inkontinenz
Good day, thank you for your review. Indeed, your order was only partially shipped because we did not have everything in stock, the rest was sent to you as quickly as possible. Regarding the difficulty in getting information, we will try to improve our service. In these cases, a consultant is available to you via email or phone. Best regards,
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Verifizierter Käufer
Rating: 5 out of 5
Really satisfied, great!
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Verifizierter Käufer
Rating: 5 out of 5
Fast shipping (2 days) and more than fair price. However, high shipping costs (**€) and then also *** € for discreet packaging is quite bad, as discreet and often free shipping is standard elsewhere. I would prefer to wait 3-4 days longer if the shipping were free or at least cheaper. The faster shipping could be offered optionally for an extra charge. But all in all, I would gladly order again!
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Verifizierter Käufer
Rating: 5 out of 5
This company is very satisfactory due to the easy ordering and fast shipping.
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Verifizierter Käufer
Rating: 5 out of 5
Everything OK
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Verifizierter Käufer
Rating: 5 out of 5
Always perfect, fast delivery, keep it up!
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Verifizierter Käufer
Rating: 5 out of 5
Very good first experience
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Verifizierter Käufer
Rating: 5 out of 5
This company is very satisfactory due to the easy ordering and fast shipping
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Rating: 5 out of 5
fast
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Verifizierter Käufer
Rating: 5 out of 5
Well packaged despite the distance
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Verifizierter Käufer
Rating: 5 out of 5
Totally satisfied with this company, I gladly recommend them!
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Rating: 5 out of 5
Very satisfied
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Rating: 5 out of 5
*****
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Rating: 5 out of 5
Very clear site, nice discovery
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Verifizierter Käufer
Rating: 5 out of 5
Everything very clear and efficient, low prices as well
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Verifizierter Käufer
Rating: 5 out of 5
Good quality
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Verifizierter Käufer
Rating: 5 out of 5
Very good first experience
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Rating: 5 out of 5
Quick communication, the ordered product was no longer available, was quickly exchanged for another color.
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Rating: 5 out of 5
I recommend this site!
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Verifizierter Käufer
Rating: 5 out of 5
Great service, very careful
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Verifizierter Käufer
Rating: 5 out of 5
Always satisfied
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Verifizierter Käufer
Rating: 5 out of 5
Efficient
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Verifizierter Käufer
Rating: 5 out of 5
Very good service, good offer.
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Rating: 5 out of 5
I am very satisfied, everything went wonderfully and my order arrived in Luxembourg within 4 days even during the Corona crisis.
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Verifizierter Käufer
Rating: 5 out of 5
Everything fits
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Verifizierter Käufer
Rating: 5 out of 5
Fast shipping and good packaging
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Verifizierter Käufer
Rating: 5 out of 5
Satisfied with my order
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Verifizierter Käufer
Rating: 5 out of 5
Perfect and fast delivery, thank you very much
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Verifizierter Käufer
Rating: 5 out of 5
Satisfactory
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Rating: 5 out of 5
Delivery time very short and great prices. For older people who have to live on a low income, just great, thank you
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Verifizierter Käufer
Rating: 5 out of 5
very satisfied with the service, I order regularly on the site
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Verifizierter Käufer
Rating: 5 out of 5
Simple search engine
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Verifizierter Käufer
Rating: 5 out of 5
Easy to order, quickly delivered
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Verifizierter Käufer
Rating: 5 out of 5
everything is ok
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Verifizierter Käufer
Rating: 5 out of 5
I can only recommend it
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