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E
Rating: 5 out of 5
I am very satisfied, everything went well with the delivery, gladly again!
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
All good
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G
Rating: 5 out of 5
Uncomplicated and fast. I am very satisfied. Thank you!
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B
Rating: 5 out of 5
very fast delivery of the order!
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G
Rating: 5 out of 5
Finally an ideal solution for my husband's problem!
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L
Rating: 4 out of 5
Hello, I had problems with you and the order for the first time. Therefore, I do not want to judge too harshly. However, I would like to address the following point. The quality of the Tena Slip Ultima active fit I ordered was poor. For this reason, I also contacted the company Tena and received a replacement. The absorbency of the Ultima slips was almost non-existent. The company Tena will get to the bottom of the matter. Best regards, L.Gömann
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Response from Deutschland Inkontinenz
Hello,
Thank you for your feedback. We are sorry that you are dissatisfied with the quality of your ordered products.
Your feedback will be forwarded to the manufacturer.
We offer a wide selection of brands and ranges so that you can find the product that best suits you. Feel free to try them out and give us feedback.
We hope your next order goes better.
Best regards,
Germany Incontinence
Thank you for your feedback. We are sorry that you are dissatisfied with the quality of your ordered products.
Your feedback will be forwarded to the manufacturer.
We offer a wide selection of brands and ranges so that you can find the product that best suits you. Feel free to try them out and give us feedback.
We hope your next order goes better.
Best regards,
Germany Incontinence
B
Rating: 5 out of 5
Everything worked flawlessly
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H
Rating: 5 out of 5
Again and again
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S
Rating: 4 out of 5
Fast delivery and good goods
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G
Rating: 5 out of 5
Fast delivery
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K
Rating: 5 out of 5
Fast and smooth. I chose DHL again. DPD was annoying.
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E
Rating: 5 out of 5
everything perfect. Would love to do it again!
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M
Rating: 5 out of 5
Fast delivery and affordable price
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R
Rating: 5 out of 5
I have ordered incontinence diapers from Germany again and I am very satisfied. I find the website great, what I am looking for can be found quite quickly. I will definitely order from Germany Incontinence again.
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K
Rating: 5 out of 5
Fast and uncomplicated!!!
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H
Rating: 5 out of 5
Good price, fast delivery, great
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C
Rating: 5 out of 5
Fast delivery and good quality
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L
Rating: 5 out of 5
Fast and hassle-free processing
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M
Rating: 5 out of 5
Everything is great, fast delivery, we will order again. Thank you very much!
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S
Rating: 5 out of 5
Super shop and top prices
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B
Rating: 5 out of 5
Very good value for money. Pleasant communication. Fast delivery. Thank you
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K
Rating: 5 out of 5
Quick and good
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J
Rating: 5 out of 5
Everything is fine and fast delivery.
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I
Rating: 5 out of 5
Good and cheap, even though the discount coupon didn't work.
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T
Rating: 5 out of 5
Very good and the delivery very fast. Thank you. Until next time
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D
Rating: 5 out of 5
Everything went well
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G
Rating: 5 out of 5
This is a very reliable shop! As always, everything was perfect!
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R
Rating: 5 out of 5
Just what I ordered shipped in a timely manner. Very good.
K
Rating: 5 out of 5
Very long delivery time, delivery announced twice, delivery only took place today after inquiry
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B
Rating: 1 out of 5
Yesterday you pay for the goods in advance, but receive nothing. There is no response to several follow-up emails. So far, no goods, no response, and no money back.
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Response from Deutschland Inkontinenz
Good day,
We apologize for the delay in the delivery of your package by the carrier.
According to the information, your package was delivered on 27.08.
We apologize for the inconvenience, which is unfortunately beyond our control.
Best regards,
Germany Incontinence
We apologize for the delay in the delivery of your package by the carrier.
According to the information, your package was delivered on 27.08.
We apologize for the inconvenience, which is unfortunately beyond our control.
Best regards,
Germany Incontinence
G
Rating: 5 out of 5
Everything perfect!!
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D
Rating: 5 out of 5
But I am very satisfied, only the delivery time is a bit longer
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W
Rating: 5 out of 5
Everything is OK - as always
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R
Rating: 2 out of 5
The delivery took way too long for a daily use item
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Response from Deutschland Inkontinenz
Good day,
We regret your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.
We would like to point out that you can choose another carrier if you wish.
We apologize for the inconveniences that are beyond our control.
Best regards,
Germany Incontinence.
We regret your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.
We would like to point out that you can choose another carrier if you wish.
We apologize for the inconveniences that are beyond our control.
Best regards,
Germany Incontinence.
M
Rating: 5 out of 5
It was all perfect!
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W
Rating: 5 out of 5
Prices are currently the cheapest here. I order Seni Optima and Seni R Pads. Found nowhere cheaper. Delivery also works smoothly. I also have no shipping costs. Packages arrive undamaged. Package tracking usually doesn't work, but that's due to the courier service. However, the environmental balance is terrible. The manufacturer is based in Poland and the dealer in Belgium. I live in Baden-Württemberg. However, since the health insurance only provides rubbish, I have been ordering here for about 3 years. All in all, I can recommend the dealer.
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W
Rating: 5 out of 5
The article is unbeatable in price. The delivery was very fast. I am very satisfied!
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R
Rating: 1 out of 5
Only one of four packages has arrived. I'm waiting!!!!!
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Response from Deutschland Inkontinenz
Good day,
Thank you for your order. The second part of your order is currently still being delivered by the shipping company. If you do not receive it within two working days, please contact the following email address: [email protected].
Thank you for your understanding and have a nice day.
Best regards,
Germany Incontinence.
Thank you for your order. The second part of your order is currently still being delivered by the shipping company. If you do not receive it within two working days, please contact the following email address: [email protected].
Thank you for your understanding and have a nice day.
Best regards,
Germany Incontinence.
A
Rating: 5 out of 5
Sehr gut danke 👍
C
Rating: 5 out of 5
all good
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