Customer reviews of Deutschland Inkontinenz

The delivery took way too long for a daily use item

Only one of four packages has arrived. I'm waiting!!!!!

Unsolicited review request via third party

The templates create the impression that the material composition has changed for some time. In my feeling, they have become harder and press in the sensitive intimate area; moreover, the absorbency seems to have decreased.

Order not received yet

I was not satisfied at all, I canceled the order twice. Once shortly after the order. Once 2 days later, but there was simply no feedback, but the order came, which I did not want. Now I have the order and my money is gone and I don't need the order. Best regards, Constanze Lichtner

The order has only arrived about 30% by today.

Delivery took 2! weeks! Such delivery times should be clearly indicated by a business.

I have only received 1 out of 7 ordered packages so far. Unfortunately, no feedback on my email either.

The items are satisfactory. The delivery via DPD is not at all. But if the house number is missing, this can only be partially blamed on DPD. With my call on the day of the promised delivery, June 10, to DPD, this could be corrected. However, the tracking leaves much to be desired, on one hand, on the other hand, despite another call on Wednesday, June 11, I was finally able to receive the item, but ONLY on Friday afternoon at the parcel shop. (The tracking provided delayed information and incorrect details, e.g. supposedly a total of 2 unsuccessful delivery attempts, during which I was definitely at home, EXTRA to receive the delivery in a timely manner, or not to miss it. Kind regards.

The order has not arrived by today!

Zero stars: Ordered 10 days ago and still no delivery, although it has been announced 3 times - completely unacceptable.

I won't comment on that.

Everything is fine, except for the long wait for the package to arrive. But that's probably due to the delivery service!

Took a long time to get delivered. I almost ran out of diapers while waiting for them.

Caution: Returns of clothing items also seem to be very difficult. I ordered a piece of clothing that unfortunately does not correspond to the function described on the homepage. My request for a return label is being ignored. Instead, it is only pointed out that only unopened packages can be returned. However, the product was never hygienically packaged. For the visual inspection of the product, it was necessary to take the product out of the plastic bag. I am curious whether my renewed request for a return label will now be met or if it will continue to be ignored. I would advise against purchasing from this retailer.

Everything went perfectly, however the delivery time is a bit too long when you rely on these products.

No neutral packaging. Was delivered to the neighbor.

Unfortunately, it is not possible to pay on account.

Good and affordable products, somewhat long delivery time. If you order in time, no problem.

This was not my first order with Germany Incontinence. So far, everything has actually gone smoothly, from ordering to delivery. However, with the order placed just before Christmas, there was a problem for the first time. The reason why the ordered goods did not arrive at the buyer within about 4-8 days or were not delivered has not been clarified for us to this day. Since I complained multiple times to Germany Incontinence as well as to the delivery service, the shipment was eventually delivered to us, the recipient, in mid-January. The reason for the problem and who was to blame could not be clarified by Germany Incontinence either. Ultimately, even after alleged investigations, the error could not be clarified to us, but the ordered goods were eventually delivered.

I ordered several packages of Tena Men Level 3 item no. 750830 from you. This is the item as shown on your homepage (Attachment 1). However, I received the item shown in Attachment 2. This is not just a different packaging; it is a different product with significantly lower quality. Attachment 1: I ordered several packages of Tena Men Level 3 item no. 750830 from you. This is the item as shown on your homepage – in blue packaging. However, I received an item in gray packaging, which is also labeled as level 3. This is not just a different packaging; it is a different product with significantly lower quality.

Everything is great!

Everything went well. Fast shipping. Would gladly do it again.

Fast delivery, well packaged. Very satisfied.

Reliable and good service

Somewhat long delivery time

Everything basically worked out. Could have been a bit faster.

So far everything is fine, only the delivery time is too long!!!!

Fast processing and delivery, good price, online dialogue could be better translated, product range is expandable.

Everything is okay except for the communication regarding shipping and delivery punctuality...

I still haven't received my package.

quick processing and shipping

this time the order went smoothly.

It is well made

Some terms are a bit awkwardly translated into German.

Easy to order, quick processing.

Good day, thank you for your opinion. We will analyze whether we can add the parcel station in 2025. Best regards, Deutschland Inkontinenz.

I don't see any products in the product review list that the review could refer to. Do you have to enter them as a heading yourself here? On which page of the purchased product can you find your review?

Unfortunately, the shipping took too long.