Customer reviews of Deutschland Inkontinenz

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
5 1 130 83% 4 113 8% 3 50 4% 2 22 2% 1 45 3%

Summary of reviews

The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.

Reviews 1, 3, 4 and 5 stars

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I
Isiegfried M.
Rating: 5 out of 5
following a purchase from 24/06/2025
-The best adhesive pads!!
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Melanie C.
Rating: 5 out of 5
following a purchase from 24/06/2025
-
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Renate L.
Rating: 3 out of 5
following a purchase from 17/06/2025
Ordering process went smoothly, goods as ordered, but I had to wait 10 days until I received the goods. Therefore, no full rating. Next time I need to consider the delivery time.
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A
Anna S.
Rating: 5 out of 5
following a purchase from 16/06/2025
Everything is correct.
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Christoph P.
Rating: 5 out of 5
following a purchase from 17/06/2025
Everything went very well, thank you!
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Moonika P.
Rating: 1 out of 5
following a purchase from 18/06/2025
Delivery took 2! weeks! Such delivery times should be clearly indicated by a business.
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Response from Deutschland Inkontinenz
Good day,

we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.

Due to a high number of orders, there have been some delays for which we apologize.

We are doing everything we can to ensure that such inconveniences do not occur in the future.

Best regards,
Germany Incontinence.
R
Ron B.
Rating: 5 out of 5
following a purchase from 21/06/2025
As usual it took some time to be delivered but that's OK. I planned for that.
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Hildegard P.
Rating: 5 out of 5
following a purchase from 15/06/2025
Everything went very well.
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Frank P.
Rating: 5 out of 5
following a purchase from 18/06/2025
Everything's great
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Monika V.
Rating: 5 out of 5
following a purchase from 18/06/2025
Perfect, thank you
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Eric S.
Rating: 5 out of 5
following a purchase from 17/06/2025
Everything went great from ordering to delivery! Affordable! Item as described! Arrived undamaged!
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A
Angelika N.
Rating: 5 out of 5
following a purchase from 16/06/2025
There is nothing to complain about.
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Anica J.
Rating: 5 out of 5
following a purchase from 16/06/2025
everything is great, and delivered quickly... Thank you, gladly again..
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Karina V.
Rating: 5 out of 5
following a purchase from 14/06/2025
Delivery Top Service Top
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Wihlborg Andersen D.
Rating: 5 out of 5
following a purchase from 14/06/2025
Quick and easy to order. Nice with delivery to the address
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Gertrud B.
Rating: 5 out of 5
following a purchase from 11/06/2025
Perfect! Fast delivery.
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Katja H.
Rating: 5 out of 5
following a purchase from 09/06/2025
Everything was very good. Thank you very much. I would gladly order again
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Britta M.
Rating: 5 out of 5
following a purchase from 05/06/2025
Ordered and delivered the next day, it can't be faster!
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Katrin B.
Rating: 1 out of 5
following a purchase from 03/06/2025
I have only received 1 out of 7 ordered packages so far. Unfortunately, no feedback on my email either.
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Response from Deutschland Inkontinenz
Good day,

We are very sorry that your order has been delayed. It seems that the carrier had some issues with the delivery of your order.

If you have not yet received a delivery, could you please complain via email to [email protected].

On June 17, we responded to your last email from June 16.

We apologize for the inconveniences that have arisen for us, although they were beyond our control.

Best regards,
Germany Incontinence.
J
Jutta G.
Rating: 5 out of 5
following a purchase from 06/06/2025
Smooth process
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G
Gerhard S.
Rating: 5 out of 5
following a purchase from 03/06/2025
The delivery is standard in terms of time. It would be sensible if new customers could take advantage of a consultation. My product was a flop. I might save several wrong purchases. Even if it would cost a bit more.
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Kathrin W.
Rating: 3 out of 5
following a purchase from 27/05/2025
I have not yet received my complete already paid delivery despite the delivery note.
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Habibe G.
Rating: 5 out of 5
following a purchase from 02/06/2025
Super
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Manuel P.
Rating: 5 out of 5
following a purchase from 04/06/2025
Thank you, gladly again. Best regards
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Angelika B.
Rating: 5 out of 5
following a purchase from 24/05/2025
Everything works wonderfully
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Sidney W.
Rating: 5 out of 5
following a purchase from 02/06/2025
Everything has always been optimal so far
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E
Ernest D.
Rating: 5 out of 5
following a purchase from 31/05/2025
Fast and correct delivery Good products
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Karlfried B.
Rating: 5 out of 5
following a purchase from 31/05/2025
OK
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Inge T.
Rating: 5 out of 5
following a purchase from 25/05/2025
Neutral packaging is robust and protects delivery from damage
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E
Elke F.
Rating: 5 out of 5
following a purchase from 29/05/2025
All good! Happy to do it again!
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Lance A.
Rating: 5 out of 5
following a purchase from 24/05/2025
A Great quality with a great price! Thank you!
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B
Beate K.
Rating: 5 out of 5
following a purchase from 27/05/2025
As always, top quality at a top price and very good customer service
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Peter B.
Rating: 5 out of 5
following a purchase from 26/05/2025
Everything is great.
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Jörgen A.
Rating: 5 out of 5
following a purchase from 26/05/2025
Very fast and prompt service.
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Daniela S.
Rating: 5 out of 5
following a purchase from 26/05/2025
Problem-free delivery! Everything is great!
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Vitautas S.
Rating: 5 out of 5
following a purchase from 23/05/2025
Fully satisfied
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L
Lydia R.
Rating: 5 out of 5
following a purchase from 21/05/2025
everything went perfectly
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R
Runge M.
Rating: 5 out of 5
following a purchase from 21/05/2025
I have now ordered from Germany Incontinence for the umpteenth time and I am very satisfied with the fast shipping, top prices, and top quality.
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Peter K. H.
Rating: 1 out of 5
following a purchase from 18/05/2025
The order has not arrived by today!
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Response from Deutschland Inkontinenz
Good day!

We are sorry to hear about your dissatisfaction, which we can understand very well. We are still in contact with the transport company to locate your package. As soon as we receive a final answer, we will get back to you.

If your package is reported lost or returned to us, we will arrange a refund for your order.

We apologize for the inconvenience caused, although it is beyond our control.

Best regards,
Germany Incontinence.
R
Regina L.
Rating: 5 out of 5
following a purchase from 17/05/2025
Everything is great! 👌👌👌
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