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V
Rating: 5 out of 5
The ordering system was very customer-friendly, with fast delivery and top goods! I will gladly order again in the future
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
that the goods were actually delivered..., I didn't really expect that
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V
Rating: 4 out of 5
The prices in the shop are really great. The only downside was that the order was split into 3 different deliveries and arrived on different days. Also, the delivery time was longer than expected due to shipping from Belgium.
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V
Rating: 1 out of 5
Online order on 9.6.22, paid on the same day with PayPal. After 3 weeks nothing happened. PayPal stated that the money had not yet been retrieved. The phone call ended in nothing. The email stated that they would check the process. We then transferred again. After another 6 days, we finally received information about the shipment. The package finally arrived on 16.7.22, 5 weeks after the order!!!! In the meantime, we had to buy locally for our mother because her supplies were exhausted. There will probably be no more orders with this provider.
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Response from Deutschland Inkontinenz
Good day, we are sorry to hear that there was a problem with the payment of your order via PayPal. Unfortunately, the problem occurred on PayPal's side and not on ours. Best regards,
V
Rating: 5 out of 5
Very fast delivery, well packaged, real prices
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V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
Fast shipping, good goods, prices are also very good. And a great team behind it. Always happy to order again.
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V
Rating: 4 out of 5
Service, good advice, fast delivery
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V
Rating: 5 out of 5
Super fast and uncomplicated delivery, would love to order again!
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V
Rating: 5 out of 5
Fast delivery, low price.
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V
Rating: 5 out of 5
The package tracking did not work at first. Only when switching to DHL Germany did it start working. Please note this in the future. Otherwise, there is nothing to complain about the service.
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V
Rating: 5 out of 5
Fast delivery. Packet in very solid and good condition
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V
Rating: 5 out of 5
Very fair price and fast delivery. Very quick and friendly response to my complaint.
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V
Rating: 5 out of 5
We have been ordering in this shop for several years for our daughter's incontinence products and are very satisfied and can recommend it without reservation. Easy menu navigation in the shop, very fast delivery, and we are always very satisfied with the goods.
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V
Rating: 5 out of 5
My grandchild is a 14-year-old boy, 178 cm tall and severely disabled. Until now, it was hardly possible to go swimming with him - now, thanks to the swim diapers, it is possible.
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V
Rating: 4 out of 5
No neutral packaging, tracking only in English.
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V
Rating: 5 out of 5
No improvements needed, everything went smoothly. Fast processing, normal shipping. Please keep it up.
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V
Rating: 5 out of 5
Everything was great except the PayPal payment went too quickly; I clicked and it was gone. Had to call to check if everything was okay...
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V
Rating: 5 out of 5
I ordered the items online. Super service and very fast delivery. Would always order here again.
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V
Rating: 5 out of 5
The product itself has great quality, but I ordered the wrong (too large) size.
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V
Rating: 4 out of 5
Product stock availability good, delivery adequate, and when adding small items to the larger packages please mark which package they are in. Regards ***
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V
Rating: 5 out of 5
Great products, great service. Thank you.
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V
Rating: 5 out of 5
Good quality and good price, fast shipping.
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V
Rating: 5 out of 5
Unfortunately, the delivery was delayed, and the delivery person just left a card in the mailbox. We then had to pick up the package at the post office.
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V
Rating: 5 out of 5
The price is very good, but the delivery time was a bit long. .....I will still order again if the price is right. Neutral shipping should not cost more!
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V
Rating: 5 out of 5
Very good service. Thank you.
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V
Rating: 4 out of 5
The packaging should be more discreet! The whole neighborhood doesn't need to know what's inside!!!!
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V
Rating: 5 out of 5
Everything is okay and went quickly.
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V
Rating: 5 out of 5
Quick response.
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V
Rating: 5 out of 5
Affordable item, fast delivery, would gladly order again.
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V
Rating: 5 out of 5
Fast delivery.
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V
Rating: 5 out of 5
The way your company packs the stuff. Excellent!
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V
Rating: 4 out of 5
Very good!
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V
Rating: 4 out of 5
What I liked best were the very cheap offers, the delivery time was a bit long, but one must consider that they were shipped from Belgium. I will continue to order from your company.
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V
Rating: 5 out of 5
Super service, fast delivery, highly recommended.
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V
Rating: 5 out of 5
Unlike a German shipping service for incontinence products, the preferred products are always available here, and the order is not executed with an unsuitable substitute product that would have to be returned at a cost. Subsequent orders are very easy and quick to place.
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V
Rating: 5 out of 5
Great product selection at good prices and fast delivery.
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V
Rating: 3 out of 5
Prices super cheap. Absolutely recommended.. friendly contact via email. But from payment to delivery, 8 days have passed. Therefore, only 3 stars.
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Response from Deutschland Inkontinenz
Good day, We apologize for the delayed delivery of your order. Your order was shipped within 24 hours. Unfortunately, the delivery was slightly delayed. We have initiated an investigation with the delivery service to avoid these problems in the future. Best regards,
V
Rating: 5 out of 5
All is good. Great service. I will recommend this company!
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V
Rating: 4 out of 5
Delivery time is acceptable, quality excellent. Product range and sizes are very good. Quantity discounts could be more attractive and I would also reconsider the additional costs for discreet packaging. Otherwise, I have no reason to complain so far. Perhaps some special offers could be included from time to time.
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