Customer reviews of Deutschland Inkontinenz

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
5 1 130 83% 4 113 8% 3 50 4% 2 22 2% 1 45 3%

Summary of reviews

The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.

Reviews 1, 3 and 5 stars

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H
Hartwig R.
Rating: 5 out of 5
following a purchase from 04/05/2025
The desired products are always available.
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K
Kausch H.
Rating: 5 out of 5
following a purchase from 02/05/2025
everything great, good and affordable
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Klaas B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Sharp prices and fast delivery! What more could you want?!
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M
Martin U.
Rating: 5 out of 5
following a purchase from 27/04/2025
Top sender, top articles. Good value for money. The ordering process is straightforward and the shipping is always fast and flawless.
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Ammr S.
Rating: 5 out of 5
following a purchase from 28/04/2025
Yes I am very satisfied. Thank you again
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Amann L.
Rating: 5 out of 5
following a purchase from 28/04/2025
I am very satisfied.
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C
Cornelia M.
Rating: 5 out of 5
following a purchase from 26/04/2025
Reliable, affordable, and hassle-free. Always happy to return.
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Gudrun B.
Rating: 5 out of 5
following a purchase from 25/04/2025
Thank you. Fast delivery. Everything is great.
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F
Franz S.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast delivery, standard product of unquestionable quality.
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Grit N.
Rating: 5 out of 5
following a purchase from 24/04/2025
Everything's great
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C
Claudia B.
Rating: 5 out of 5
following a purchase from 23/04/2025
Reliable fast delivery. Product flawless.
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John S.
Rating: 5 out of 5
following a purchase from 23/04/2025
everything is great, fast delivery, have ordered many times, price-performance ratio is always right
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Pia Marie D.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very reliable
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S
Siegfried S.
Rating: 5 out of 5
following a purchase from 23/04/2025
very fast delivery, goods received as described and ordered, very satisfied
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Volker A.
Rating: 5 out of 5
following a purchase from 22/04/2025
TippTopp
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Krause M.
Rating: 5 out of 5
following a purchase from 21/04/2025
Ordered online. Simple to do. The arrival time was a little longer than I expected.
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Sündüs C.
Rating: 5 out of 5
following a purchase from 19/04/2025
As always, brilliant
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K
Katrin K.
Rating: 1 out of 5
following a purchase from 15/04/2025
Caution: Returns of clothing items also seem to be very difficult. I ordered a piece of clothing that unfortunately does not correspond to the function described on the homepage. My request for a return label is being ignored. Instead, it is only pointed out that only unopened packages can be returned. However, the product was never hygienically packaged. For the visual inspection of the product, it was necessary to take the product out of the plastic bag. I am curious whether my renewed request for a return label will now be met or if it will continue to be ignored. I would advise against purchasing from this retailer.
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Response from Deutschland Inkontinenz
Good day,

We are sorry to hear about your dissatisfaction.

As announced in the email, we have processed a refund for your order.

Best regards,
Germany Incontinence.
U
Ulrich D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Everything went quickly and smoothly. Thank you.
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Jürgen S.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast service and quick delivery, would gladly do it again.
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Frank B.
Rating: 5 out of 5
following a purchase from 14/04/2025
I am completely satisfied with the purchase and the shipment. Everything went very quickly. THANK YOU
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M
Marion T.
Rating: 5 out of 5
following a purchase from 13/04/2025
Super Shop
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E
Ernst H.
Rating: 5 out of 5
following a purchase from 15/04/2025
Smooth processing
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Waldemar M.
Rating: 5 out of 5
following a purchase from 13/04/2025
Worked well!
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C
Christos T.
Rating: 5 out of 5
following a purchase from 14/04/2025
Fast delivery, good quality and at a reasonable price.
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M
Michael M.
Rating: 1 out of 5
following a purchase from 11/04/2025
No neutral packaging. Was delivered to the neighbor.
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Response from Deutschland Inkontinenz
Good day,

We are sorry to hear about your dissatisfaction.

Regarding the neutral packaging, you did not check the box in your order that stated you wanted neutral packaging.

As for the delivery, a complaint has been filed with the carrier to prevent such situations from occurring in the future.

We apologize for the inconvenience caused, although it is outside of our control.

Best regards,
Germany Incontinence.
E
Elke F.
Rating: 5 out of 5
following a purchase from 13/04/2025
everything was great, would love to do it again!
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E
Ernest D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Fast Service
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R
Runge M.
Rating: 5 out of 5
following a purchase from 10/04/2025
I ordered incontinence diapers from Germany for the umpteenth time and I am very satisfied. Fast shipping, but unfortunately the delivery took over a week because the package got stuck at DHL and it took a few days before it was transported further. The ordered items, Tena Slip Active Fit Ultima Medium and Tena Slip Active Fit Maxi Medium, are great and I also find the prices good. 👍🏻 It's not so easy to find Tena Slip Active Fit diapers at these prices; they are usually more expensive everywhere. I will definitely order from Germany Incontinence again.
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M
Marvin S.
Rating: 5 out of 5
following a purchase from 09/04/2025
Good diapers for my son, fast delivery
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D
Dieter B.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast processing, fast delivery simply top
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H
Hartwin F.
Rating: 5 out of 5
following a purchase from 10/04/2025
Good price, fast delivery. Would gladly buy again. Can recommend.
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V
Vladimir S.
Rating: 5 out of 5
following a purchase from 06/04/2025
I am very satisfied with your offer and the fact that I placed my order through your website. The package was delivered on time.
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Kornelia S.
Rating: 5 out of 5
following a purchase from 30/03/2025
Shipping went smoothly.
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S
Steffen K.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very good prices! Fast shipping! Happy to do it again!
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Antonius V.
Rating: 5 out of 5
following a purchase from 03/04/2025
Relatively fast delivery from Belgium to Austria
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H
Heinz W.
Rating: 5 out of 5
following a purchase from 26/01/2025
I'm amazed at the prices of the items. 5 euros cheaper than in specialty stores. I can only order here, including shipping, and it will be delivered quickly. I can only say it's a great SHOP.
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S
Stefanie S.
Rating: 5 out of 5
following a purchase from 26/03/2025
Everything went well
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Boris D.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very affordable and very fast delivery. Thank you.
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K
Ken L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Excellent service everything delivered on time
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