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V
Rating: 5 out of 5
Super punctual
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Everything is great
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V
Rating: 1 out of 5
Very poor customer service, multiple calls!? No one answers the phone, no response to written emails. In a word, not recommended, prefer direct orders from Germany.
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Response from Deutschland Inkontinenz
Good day, we are sorry to hear that you had a mixed experience with our services. Upon review, our customer service has responded to you via email and informed you that you can refuse the package. Best regards, Germany Incontinence
V
Rating: 5 out of 5
Reliable and fast delivery at fair prices
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V
Rating: 5 out of 5
Everything OK in the green area
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V
Rating: 5 out of 5
The site is self-explanatory, delivery is very fast. I keep ordering.
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V
Rating: 3 out of 5
Payment and delivery were problem-free. The bedwetting pants for adults are quite expensive and do not deliver what they promise. Despite care according to instructions, the bedwetting pants for adults were unusable after a very short time.
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V
Rating: 5 out of 5
I regularly order the Tena Pants in XXS for my daughter, as they are not available in this size for us. Fast service, easy ordering process.
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V
Rating: 3 out of 5
Could sometimes be easier. A lot of back and forth jumping is necessary. For example, when you place the order, the same pages come up twice... why?
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V
Rating: 5 out of 5
Fast delivery, goods exactly as ordered.
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V
Rating: 5 out of 5
Everything is perfect!
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V
Rating: 5 out of 5
Good prices I only wish there were more choices with plastic backsheet
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V
Rating: 5 out of 5
In difficult times acceptable shipping, good goods at a fair price, gladly again
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V
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
Everything to complete satisfaction, better cannot be done
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V
Rating: 5 out of 5
Everything is great, thank you!!!
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V
Rating: 5 out of 5
I am always satisfied, I order diapers for my baby from here, they are better quality than brand diapers, I am very satisfied with the service and delivery is also fast.
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V
Rating: 5 out of 5
Shipping is great, super service, unbureaucratic, maybe the range could be expanded in the area of incontinence diapers.
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V
Rating: 5 out of 5
Good price, found no better price anywhere. Fast delivery without shipping fee
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V
Rating: 5 out of 5
The best part was the great price and that I could pick up the packages very quickly. The DPD services could be improved.
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V
Rating: 5 out of 5
I recommend it!
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V
Rating: 5 out of 5
Correct prices and fast delivery time. Thanks to you!
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V
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Fast delivery and impeccable service. Thanks to you
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V
Rating: 5 out of 5
Flawless service
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V
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
The delivery was slightly delayed. The goods were - as always - flawless.
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V
Rating: 5 out of 5
Everything is great. We have ordered several times.
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V
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
Super fast shipping!
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V
Rating: 5 out of 5
fast delivery service and value for money and good product range. some of the cardboard boxes are wrapped in black polythene and some are not.
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V
Rating: 5 out of 5
Problem-free processing, fair prices. Quick responses to inquiries. Very good, gladly again.
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V
Rating: 5 out of 5
Always very fast and reliable delivery. I have been ordering regularly there for a long time. The prices are also cheaper than in Germany.
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V
Rating: 5 out of 5
Top selection, good prices, fast service.
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V
Rating: 5 out of 5
I got exactly what I wished for, the diaper pants could be a bit more colorful and the inserts should have Velcro or snaps to make putting them on easier. The overall height, if there were different sizes, would be great. But what I like best is that you can wash the diaper pants. Very good contribution to the environment.
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V
Rating: 3 out of 5
When you write to me, it's very nice, but please in German, I unfortunately have no knowledge of English. 'Thank you'
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Response from Deutschland Inkontinenz
Good day, our team responds to you in German or English, depending on which language you use. Best regards,
V
Rating: 5 out of 5
The ordering system was very customer-friendly, with fast delivery and top goods! I will gladly order again in the future
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V
Rating: 1 out of 5
Online order on 9.6.22, paid on the same day with PayPal. After 3 weeks nothing happened. PayPal stated that the money had not yet been retrieved. The phone call ended in nothing. The email stated that they would check the process. We then transferred again. After another 6 days, we finally received information about the shipment. The package finally arrived on 16.7.22, 5 weeks after the order!!!! In the meantime, we had to buy locally for our mother because her supplies were exhausted. There will probably be no more orders with this provider.
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Response from Deutschland Inkontinenz
Good day, we are sorry to hear that there was a problem with the payment of your order via PayPal. Unfortunately, the problem occurred on PayPal's side and not on ours. Best regards,
V
Rating: 5 out of 5
Very fast delivery, well packaged, real prices
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V
Rating: 5 out of 5
*****
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