Customer reviews of Deutschland Inkontinenz

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
5 1 130 83% 4 113 8% 3 50 4% 2 22 2% 1 45 3%

Summary of reviews

The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.

Reviews 1, 4 and 5 stars

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S
Sonja W.
Rating: 4 out of 5
following a purchase from 03/09/2025
Fast delivery and good goods
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G
Gert D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Fast delivery
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K
Kathrin W.
Rating: 5 out of 5
following a purchase from 26/08/2025
Fast and smooth. I chose DHL again. DPD was annoying.
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E
Elke F.
Rating: 5 out of 5
following a purchase from 31/08/2025
everything perfect. Would love to do it again!
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M
Madeleine K.
Rating: 5 out of 5
following a purchase from 30/08/2025
Fast delivery and affordable price
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R
Runge M.
Rating: 5 out of 5
following a purchase from 01/09/2025
I have ordered incontinence diapers from Germany again and I am very satisfied. I find the website great, what I am looking for can be found quite quickly. I will definitely order from Germany Incontinence again.
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K
Karlheinz S.
Rating: 5 out of 5
following a purchase from 31/08/2025
Fast and uncomplicated!!!
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H
Harald E.
Rating: 5 out of 5
following a purchase from 29/08/2025
Good price, fast delivery, great
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C
Christos T.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast delivery and good quality
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L
Lothar S.
Rating: 5 out of 5
following a purchase from 24/08/2025
Fast and hassle-free processing
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M
Melanie D.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything is great, fast delivery, we will order again. Thank you very much!
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S
Stefan K.
Rating: 5 out of 5
following a purchase from 26/08/2025
Super shop and top prices
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B
Bernd B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very good value for money. Pleasant communication. Fast delivery. Thank you
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K
Klaus K.
Rating: 5 out of 5
following a purchase from 27/08/2025
Quick and good
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J
Jürgen B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Everything is fine and fast delivery.
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I
Inge T.
Rating: 5 out of 5
following a purchase from 24/08/2025
Good and cheap, even though the discount coupon didn't work.
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T
Thomas M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good and the delivery very fast. Thank you. Until next time
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D
Doris K.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything went well
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G
Gerhard K.
Rating: 5 out of 5
following a purchase from 19/08/2025
This is a very reliable shop! As always, everything was perfect!
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R
Ron B.
Rating: 5 out of 5
following a purchase from 16/08/2025
Just what I ordered shipped in a timely manner. Very good.
K
Krista P.
Rating: 5 out of 5
following a purchase from 16/08/2025
Very long delivery time, delivery announced twice, delivery only took place today after inquiry
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B
Bernd U.
Rating: 1 out of 5
following a purchase from 08/08/2025
Yesterday you pay for the goods in advance, but receive nothing. There is no response to several follow-up emails. So far, no goods, no response, and no money back.
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Response from Deutschland Inkontinenz
Good day,

We apologize for the delay in the delivery of your package by the carrier.

According to the information, your package was delivered on 27.08.

We apologize for the inconvenience, which is unfortunately beyond our control.

Best regards,
Germany Incontinence
G
Gerhard S.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything perfect!!
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D
Doreen S.
Rating: 5 out of 5
following a purchase from 12/08/2025
But I am very satisfied, only the delivery time is a bit longer
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W
Wolfram L.
Rating: 5 out of 5
following a purchase from 09/08/2025
Everything is OK - as always
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M
Melanie M.
Rating: 5 out of 5
following a purchase from 11/08/2025
It was all perfect!
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W
Weiß M.
Rating: 5 out of 5
following a purchase from 08/08/2025
Prices are currently the cheapest here. I order Seni Optima and Seni R Pads. Found nowhere cheaper. Delivery also works smoothly. I also have no shipping costs. Packages arrive undamaged. Package tracking usually doesn't work, but that's due to the courier service. However, the environmental balance is terrible. The manufacturer is based in Poland and the dealer in Belgium. I live in Baden-Württemberg. However, since the health insurance only provides rubbish, I have been ordering here for about 3 years. All in all, I can recommend the dealer.
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W
Wolfgang B.
Rating: 5 out of 5
following a purchase from 06/08/2025
The article is unbeatable in price. The delivery was very fast. I am very satisfied!
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R
Rolf B.
Rating: 1 out of 5
following a purchase from 31/07/2025
Only one of four packages has arrived. I'm waiting!!!!!
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Response from Deutschland Inkontinenz
Good day,

Thank you for your order. The second part of your order is currently still being delivered by the shipping company. If you do not receive it within two working days, please contact the following email address: [email protected].

Thank you for your understanding and have a nice day.

Best regards,
Germany Incontinence.
A
Ammr S.
Rating: 5 out of 5
following a purchase from 03/08/2025
Sehr gut danke 👍
C
Cornelia E.
Rating: 5 out of 5
following a purchase from 04/08/2025
all good
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R
Roland H.
Rating: 5 out of 5
following a purchase from 03/08/2025
Everything went to our satisfaction, thank you!!!!!
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R
Rudolf N.
Rating: 5 out of 5
following a purchase from 02/08/2025
All good! Order, delivery went super well.
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J
Jochen S.
Rating: 1 out of 5
following a purchase from 31/07/2025
Unsolicited review request via third party
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Response from Deutschland Inkontinenz
Good day,

Thank you for your feedback, but we regret that you are dissatisfied with the quality of the products you ordered.

Your feedback will be forwarded to the manufacturer.

We offer a wide selection of brands and assortments so that you can find the product that is right for you. We invite you to test these and share your feedback with us.

Best regards,
Germany Incontinence.
H
Heinz-Werner K.
Rating: 5 out of 5
following a purchase from 31/07/2025
Fast, reliable delivery. However, the packaging was a bit unusual last time, instead of three boxes, 36 individual packages were delivered...
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J
Jonas W.
Rating: 5 out of 5
following a purchase from 31/07/2025
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B
Bettina S.
Rating: 5 out of 5
following a purchase from 30/07/2025
bin sehr zufrieden
B
Boris D.
Rating: 5 out of 5
following a purchase from 30/07/2025
This is my second purchase from a supplier and I am very satisfied with the delivery speed and the price.
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D
Dorota R.
Rating: 5 out of 5
following a purchase from 29/07/2025
Fast delivery, Good price, Top product,
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A
Anna S.
Rating: 5 out of 5
following a purchase from 28/07/2025
No disadvantages. Everything is good: ordered products and delivery.
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