The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Everything was great. But in terms of packaging, a lot could be saved, as the package and the paper inside were far too large for the small bandage material. It could be sent in a more fitting way.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
The delivery arrived in no time, but the processing time for emails should be significantly improved.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Very satisfied.
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
Good day, unfortunately this is only an option, as it incurs real costs for us. Best regards, your Germany Incontinence Team
Translated reviews
Response from Deutschland Inkontinenz
Everything good
V
Verifizierter Käufer
Rating: 2 out of 5
Good day, we are sorry to hear this, and we are doing everything we can to ensure this does not happen again. Best regards, your Germany Incontinence Team
Translated reviews
Response from Deutschland Inkontinenz
Delivers what it promises.
V
Verifizierter Käufer
Rating: 4 out of 5
The product is good
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
Good!
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
The product itself is good
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
The site is clear and good
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
The delivery was fine. However, the packaging left much to be desired! Two items in the package but 4 times as much plastic waste.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
Unfortunately, one is never informed about the date and progress of the delivery (which takes a very long time).
Translated reviews
Response from Deutschland Inkontinenz
Good day, we have implemented improvements in tracking your orders and further improvements will follow shortly. Best regards, your Germany Incontinence team.
V
Verifizierter Käufer
Rating: 4 out of 5
Everything went well. No problems. I will order here again.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
The clarification of the delivery took a long time. A faster processing would have been nice
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
xxxx
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
Payment and delivery were problem-free. The bedwetting pants for adults are quite expensive and do not deliver what they promise. Despite care according to instructions, the bedwetting pants for adults were unusable after a very short time.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
Could sometimes be easier. A lot of back and forth jumping is necessary. For example, when you place the order, the same pages come up twice... why?
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Order and delivery ok. Only the package tracking that starts with the Belgian shipping is not as expected from DHL.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Unfortunately, the giant package is not delivered to the 3rd floor by elevator, even though I always write that again. It is then at the neighbor's on the ground floor and someone has to be found to bring it upstairs. This is very cumbersome every time. But it is probably the delivery person's fault.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Everything was ok.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
****
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
When you write to me, it's very nice, but please in German, I unfortunately have no knowledge of English. 'Thank you'
Translated reviews
Response from Deutschland Inkontinenz
Good day, our team responds to you in German or English, depending on which language you use. Best regards,
V
Verifizierter Käufer
Rating: 4 out of 5
that the goods were actually delivered..., I didn't really expect that
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
The prices in the shop are really great. The only downside was that the order was split into 3 different deliveries and arrived on different days. Also, the delivery time was longer than expected due to shipping from Belgium.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Service, good advice, fast delivery
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
The goods are top quality and the price is great, nothing to complain about! But: The 2-3 days delivery time advertised is a joke. 2-3 weeks is more accurate. Additionally, there was no information about delays at all. After 2 weeks, the status finally changed to 'shipped', but it took another 3 days to send the data to DHL... It's not a problem in itself if you know and are informed beforehand, but unfortunately, I have to deduct some stars for that. This is a product that may be needed quickly, which is why I ordered here due to the promise of fast shipping.
Translated reviews
Response from Deutschland Inkontinenz
Good day, we are sorry to hear that the delivery of your order has been delayed. We do actually deliver within 2 to 3 working days. We will therefore initiate an investigation with the shipping company to find out what happened. Best regards,
V
Verifizierter Käufer
Rating: 4 out of 5
No neutral packaging, tracking only in English.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Product stock availability good, delivery adequate, and when adding small items to the larger packages please mark which package they are in. Regards ***
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
The packaging should be more discreet! The whole neighborhood doesn't need to know what's inside!!!!
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
Delivery took a very long time. Additionally, the website is very slow; perhaps you should invest in better servers.
Translated reviews
Response from Deutschland Inkontinenz
Good day, We apologize for the delayed delivery of your order. Your order was shipped within 24 hours. Unfortunately, the delivery was slightly delayed. We have initiated an investigation with the delivery service to avoid these problems in the future. Best regards,
V
Verifizierter Käufer
Rating: 4 out of 5
Very good!
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
What I liked best were the very cheap offers, the delivery time was a bit long, but one must consider that they were shipped from Belgium. I will continue to order from your company.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
Prices super cheap. Absolutely recommended.. friendly contact via email. But from payment to delivery, 8 days have passed. Therefore, only 3 stars.
Translated reviews
Response from Deutschland Inkontinenz
Good day, We apologize for the delayed delivery of your order. Your order was shipped within 24 hours. Unfortunately, the delivery was slightly delayed. We have initiated an investigation with the delivery service to avoid these problems in the future. Best regards,
V
Verifizierter Käufer
Rating: 4 out of 5
Delivery time is acceptable, quality excellent. Product range and sizes are very good. Quantity discounts could be more attractive and I would also reconsider the additional costs for discreet packaging. Otherwise, I have no reason to complain so far. Perhaps some special offers could be included from time to time.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
That you would deliver the goods within 48 hours. But our order only arrived after 7 days. Please fulfill what you promise on your website.
Translated reviews
Response from Deutschland Inkontinenz
Good day, We apologize for the inconvenience. There was indeed a slight delay in the preparation and delivery of your order, which will not happen again. Best regards,
V
Verifizierter Käufer
Rating: 3 out of 5
Shipping takes a very long time
Translated reviews
Response from Deutschland Inkontinenz
Good day, Thank you for your review. Your package was shipped on the same day and delivered within 48 hours. Best regards,
V
Verifizierter Käufer
Rating: 4 out of 5
Pleasant that there are also sizes available here that are otherwise not obtainable. The goods were delivered in perfect condition and well packaged. However, a slightly longer delivery time should be taken into account - 2-3 days are very optimistically calculated - especially during times of Corona. Otherwise, everything is good and I would gladly order again!
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
#NOM?
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
The shipping costs are a bit too high.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Discrete packaging could be improved, the tape holding the box together generally is coming undone and corners are torn by the time it arrives. I'm also not sure the air-filled bags inside are helping much, the box is still generally very compressible as they just kinda squish past each other inside. In this case the packaging was so bad my mail carrier had to send it to a special facility for not meeting their requirements, and then I had to chase it for a few weeks to finally get it. Otherwise, products are generally great! No complaints there.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
The prices and selection are good. The service is actually good, unless you have a holiday. Then it is underground. The payment options need significant improvement. Not feasible for older people and they are ultimately your business.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 