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V
Rating: 5 out of 5
Affordable item, fast delivery, would gladly order again.
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Fast delivery.
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V
Rating: 5 out of 5
The way your company packs the stuff. Excellent!
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V
Rating: 2 out of 5
Delivery took a very long time. Additionally, the website is very slow; perhaps you should invest in better servers.
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Response from Deutschland Inkontinenz
Good day, We apologize for the delayed delivery of your order. Your order was shipped within 24 hours. Unfortunately, the delivery was slightly delayed. We have initiated an investigation with the delivery service to avoid these problems in the future. Best regards,
V
Rating: 5 out of 5
Super service, fast delivery, highly recommended.
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V
Rating: 5 out of 5
Unlike a German shipping service for incontinence products, the preferred products are always available here, and the order is not executed with an unsuitable substitute product that would have to be returned at a cost. Subsequent orders are very easy and quick to place.
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V
Rating: 5 out of 5
Great product selection at good prices and fast delivery.
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V
Rating: 3 out of 5
Prices super cheap. Absolutely recommended.. friendly contact via email. But from payment to delivery, 8 days have passed. Therefore, only 3 stars.
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Response from Deutschland Inkontinenz
Good day, We apologize for the delayed delivery of your order. Your order was shipped within 24 hours. Unfortunately, the delivery was slightly delayed. We have initiated an investigation with the delivery service to avoid these problems in the future. Best regards,
V
Rating: 5 out of 5
All is good. Great service. I will recommend this company!
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V
Rating: 5 out of 5
Everything is great!!!
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V
Rating: 5 out of 5
Libero comfort 4
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V
Rating: 3 out of 5
That you would deliver the goods within 48 hours. But our order only arrived after 7 days. Please fulfill what you promise on your website.
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Response from Deutschland Inkontinenz
Good day, We apologize for the inconvenience. There was indeed a slight delay in the preparation and delivery of your order, which will not happen again. Best regards,
V
Rating: 5 out of 5
We are very satisfied with your cost-effective goods, the ordering and delivery service.
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V
Rating: 3 out of 5
Shipping takes a very long time
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Response from Deutschland Inkontinenz
Good day, Thank you for your review. Your package was shipped on the same day and delivered within 48 hours. Best regards,
V
Rating: 5 out of 5
Everything is great!
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V
Rating: 5 out of 5
Fast and complete delivery, good prices
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V
Rating: 5 out of 5
Fast delivery, good quality
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V
Rating: 5 out of 5
Price-performance ratio top. Overall process of ordering and quality top. Recommended. Thank you.
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V
Rating: 5 out of 5
Great service and delivery, too bad that the 24/7 plastic backed diapers were sold out.
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V
Rating: 5 out of 5
Quick response - solid package
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V
Rating: 5 out of 5
Your service is really very good, reliable and punctual. Unfortunately, the product itself has become very defective. The moisture-absorbing fleece tears under the slightest load and clumps under the patient, which is very painful for them. Even with utmost caution, it is very difficult to slide the pad under the person being cared for (bedridden without mobility).
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V
Rating: 5 out of 5
Prompt, fast delivery
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V
Rating: 5 out of 5
Very good quality, fast delivery and great prices. Fit is also suitable for a hip circumference of up to 92cm.
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V
Rating: 5 out of 5
None
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V
Rating: 5 out of 5
Great, but need this survey in English
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V
Rating: 5 out of 5
Good quality, fast delivery
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V
Rating: 5 out of 5
fast and reliable delivery - I am very satisfied
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V
Rating: 5 out of 5
Top service and clear in the order. Diapers were delivered perfectly packaged. Finally, I found someone who offers Tena Pants in XXS. I couldn't find them anywhere else. These pants fit like a glove and nothing leaks out. I ordered them for my 9-year-old daughter.
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V
Rating: 3 out of 5
The prices and selection are good. The service is actually good, unless you have a holiday. Then it is underground. The payment options need significant improvement. Not feasible for older people and they are ultimately your business.
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V
Rating: 5 out of 5
Always excellent
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V
Rating: 2 out of 5
The product itself is okay, but the return process is unacceptable. ***€ for returns to Belgium is customer unfriendly. If not free returns, then at least not particularly expensive abroad.
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Response from Deutschland Inkontinenz
Good day, Thank you for your feedback. Unfortunately, the rates depend on which shipping company you choose to return the packages to us. Best regards,
V
Rating: 3 out of 5
Hi, This is the second time we purchased from Deutschland Inkontinenz, the prices are very good compared to Ireland. The selection of products and option of discreet packaging is fantastic. The company is excellent, the only issue is the packaging is not strong enough to travel across Europe. The tape becomes slightly undone and one of the boxes was cracked open and you could see the personal products inside. The driver would have got a good look inside, luckily this did not cause embarrassment at home as everyone is aware of the products. I wish the packaging was improved for long distance shipping. Thank you
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Response from Deutschland Inkontinenz
Dear, Thank you for your opinion and your message about the quality of our services. Regarding the packaging, we have taken your message into account and will pass it on to the team in charge. Regards,
V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
Overall great experience! Helped me sort out my orders.
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V
Rating: 5 out of 5
Easy to order on the website, detailed description of the product and fast delivery
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V
Rating: 5 out of 5
I have no problems! The service is fast and you get what you need!!
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V
Rating: 5 out of 5
Very fast shipping, uncomplicated processing. The package was shipped neutrally.
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V
Rating: 5 out of 5
After several orders, I am fully satisfied from ordering to delivery.
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V
Rating: 5 out of 5
Postage is very quick with discreet packaging. The website is very easy to navigate.
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V
Rating: 5 out of 5
I am also a loyal customer. Always fast delivery and the selection is very good. Prices are really affordable. A bulk discount would be desirable (when purchasing a larger quantity of a product). There is also the option of discreet packaging for a small additional fee! I can only recommend the shop.
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