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V
Rating: 5 out of 5
Very good prices - fast discreet delivery - I am super satisfied - THANK YOU!
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very prompt service.
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V
Rating: 3 out of 5
In my last order, incontinence pants were not shipped in a neutral box!
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V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
Problem-free ordering process, prompt shipping and fair prices
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V
Rating: 5 out of 5
Easy ordering option, diverse. Fast delivery. Very satisfied with the products. Thank you.
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V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
Very impressed, all products & sizes I needed on one website and very good prices. It was a drama-free transaction with fast shipping to Ireland. Wish I found this website sooner!!!! I will definitely use the website again and highly recommend it to others who are thinking of ordering from Ireland. Thanks
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V
Rating: 5 out of 5
*****
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V
Rating: 3 out of 5
Shipping is way too slow. Website interface seems untrustworthy
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Response from Deutschland Inkontinenz
Good day, thank you for your review. Your order was shipped on 02/04. Apparently, the delivery service had problems with the delivery, we have contacted them and are waiting for an explanation. We apologize for the inconvenience caused. Best regards,
V
Rating: 2 out of 5
The delivery was fast, but the delivered device did not work. Several calls to customer service until someone was reached. Service staff could not speak German or English. Had to call several times until someone with German skills was reached. Information: Problem will be forwarded. 4 days later notification that a return label will be issued. Until today (another 2 days have passed) no return label received. No response to emails. I am fed up with incontinence from Germany. I cannot recommend it further.
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Response from Deutschland Inkontinenz
Good day, we apologize for this inconvenience. When you called us for the first time, our German-speaking employee was unfortunately not available. However, you were able to reach her later. As for the defective goods, we have contacted our manufacturer to refund you for the product. We were waiting for a response from the manufacturer to send you a return label. Apparently, the problem is now resolved. Best regards,
V
Rating: 5 out of 5
Everything is perfect. Fast delivery.
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V
Rating: 5 out of 5
Searched a long time for suitable material and found it here, I am very satisfied 👍
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V
Rating: 5 out of 5
Everything went super well.
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V
Rating: 5 out of 5
Super service and excellent product. I am super pleased with my masks. They are a good fit and light too.
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V
Rating: 5 out of 5
I can recommend the Rodger watch with a very good conscience. Our daughter often forgot to go to the toilet during the day. With the watch, it works great and since then she is finally starting to stay dry at night too.
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V
Rating: 5 out of 5
Very fast processing and delivery. Thank you ***
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V
Rating: 5 out of 5
Everything went perfectly. Ordered and delivered without complaint.
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V
Rating: 5 out of 5
I am very satisfied with your service. Thank you ***
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V
Rating: 5 out of 5
Cheap and good products, and fast reliable shipping
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V
Rating: 5 out of 5
Very fast shipping, good price-performance, always happy to return
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V
Rating: 5 out of 5
Good prices and large selection - fast delivery with DPD also possible to pickup stores.
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V
Rating: 5 out of 5
The website is very easy to follow and complete ordering.
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V
Rating: 5 out of 5
I find it affordable and has a good selection of products.
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V
Rating: 5 out of 5
Good products to a nice Price
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V
Rating: 5 out of 5
Prompt delivery. I am very satisfied. The parcel shipping by DPD could be improved.
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V
Rating: 5 out of 5
Very good prices and sortiment. Between Brexit and Covid, the delivery was slow (14 days). But can't be blamed on the company.
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V
Rating: 5 out of 5
Found the sought item at a good price, ordered and delivered quickly. Goods arrived well packaged.
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V
Rating: 5 out of 5
Everything was great very fast shipping and the item is also very good. Pads are very absorbent as additional protection in incontinence diaper pants. I would gladly buy again and the online shop for incontinence is also highly recommended.
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V
Rating: 5 out of 5
The homepage is intuitively structured. The search process and the division of product groups is logical. The checkout process is simple and straightforward. The extremely fast delivery was amazing. The package was a bit thinly packed so that the delivery driver delivered it torn, but the goods were complete, so it was not a big deal for me. Overall satisfied.
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V
Rating: 5 out of 5
*****
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V
Rating: 5 out of 5
fast delivery. Everything is ok. How my mother uses the diaper bucket, I can't say yet. Hopefully, it will also be enough for 12 adult diapers!
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V
Rating: 5 out of 5
Super product selection, I get the pants for my son here, which I can't find anywhere else, and at a reasonable price. Quick shipping.
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V
Rating: 5 out of 5
Everything is good but a bit expensive. Normal
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V
Rating: 5 out of 5
Everything went very well from ordering to arrival at my home. I am very satisfied with your service.
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V
Rating: 5 out of 5
The product is very inexpensive and the shipping is within a good timeframe. You didn't have to wait long.
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V
Rating: 5 out of 5
Fast delivery. Top selection.
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V
Rating: 5 out of 5
Very fast and reliable delivery.
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V
Rating: 5 out of 5
I am satisfied that I got what I needed, I managed well with the price and would buy again if I need something.
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V
Rating: 5 out of 5
There was no shipping confirmation or similar, which unsettled us. Since the money was already gone, but no feedback....
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