English 
J
Rating: 5 out of 5
Super service, fast, uncomplicated and also cheap. Thank you.
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
Reviews 2, 3 and 5 stars
Reset filtersW
Rating: 5 out of 5
Order and delivery were OK.
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A
Rating: 5 out of 5
At first, it seemed untrustworthy. But everything is great.
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M
Rating: 2 out of 5
Shipping took way too long, I ordered elsewhere later and it was there earlier.
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Response from Deutschland Inkontinenz
Good day,
We regret your dissatisfaction, which we can fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.
We would like to point out that you have the option to choose another transport service provider in the future, if you wish.
We apologize for the inconveniences, which are however beyond our control.
Best regards,
Germany Incontinence.
We regret your dissatisfaction, which we can fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.
We would like to point out that you have the option to choose another transport service provider in the future, if you wish.
We apologize for the inconveniences, which are however beyond our control.
Best regards,
Germany Incontinence.
H
Rating: 5 out of 5
Everything is great here, you can shop well and at fair prices
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E
Rating: 2 out of 5
The delivery has still not arrived despite multiple announcements. I also cannot really determine a reliable arrival date in the shipment tracking.
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Response from Deutschland Inkontinenz
Hello,
We regret your dissatisfaction and fully understand it.
The delivery of your package has been delayed by the carrier for reasons unknown to us. We apologize for this.
You have chosen a reputable carrier where such situations are rare. We hope this does not happen again in the future.
Best regards,
Germany Incontinence.
We regret your dissatisfaction and fully understand it.
The delivery of your package has been delayed by the carrier for reasons unknown to us. We apologize for this.
You have chosen a reputable carrier where such situations are rare. We hope this does not happen again in the future.
Best regards,
Germany Incontinence.
H
Rating: 2 out of 5
The shipment was not complete; the error was presumably with the carrier (DPD). It took x emails to get things moving and clarify the situation. There were 2 trips necessary to pick up the goods, taking about 1/2 hour, totaling 13 days. It's a shame, the information regarding the transport tracking was actually not bad; but the mistake was presumably with DPD.
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Response from Deutschland Inkontinenz
Hello,
We regret your dissatisfaction and fully understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such situations do not occur again in the future. As we are an independent delivery service, we unfortunately have no influence over the delivery itself.
We would like to inform you that in the future you will have the option to choose another carrier.
We apologize for any inconvenience that is beyond our control.
Best regards,
Germany Incontinence.
We regret your dissatisfaction and fully understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such situations do not occur again in the future. As we are an independent delivery service, we unfortunately have no influence over the delivery itself.
We would like to inform you that in the future you will have the option to choose another carrier.
We apologize for any inconvenience that is beyond our control.
Best regards,
Germany Incontinence.
J
Rating: 5 out of 5
Very good shop
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B
Rating: 5 out of 5
Fast shipping. Good price
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V
Rating: 5 out of 5
Everything is great
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E
Rating: 5 out of 5
Great service
A
Rating: 5 out of 5
The best suppliers I have found online. The service is excellent.
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S
Rating: 5 out of 5
Everything is great
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D
Rating: 5 out of 5
Always happy to order regularly. Very satisfied.
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G
Rating: 5 out of 5
all good
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I
Rating: 3 out of 5
Order went well, I was disturbed by the expected delivery date of 11.09.2025, max. delivery date 12.09.2025, delivered on 19.09.2025, otherwise very satisfied
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H
Rating: 3 out of 5
The delivery took way too long
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T
Rating: 5 out of 5
Everything's great, thank you.
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T
Rating: 5 out of 5
I am very satisfied with Germany incontinence. Delivery is very fast.
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G
Rating: 5 out of 5
This was not the first order, it always implies satisfaction. Pleasantly, the box size is just right, not filled with huge amounts of paper, that's how it should be. Shipping was fast as before, price-performance ratio OK.
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E
Rating: 5 out of 5
I am very satisfied, everything went well with the delivery, gladly again!
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R
Rating: 5 out of 5
All good
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G
Rating: 5 out of 5
Uncomplicated and fast. I am very satisfied. Thank you!
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B
Rating: 5 out of 5
very fast delivery of the order!
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G
Rating: 5 out of 5
Finally an ideal solution for my husband's problem!
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B
Rating: 5 out of 5
Everything worked flawlessly
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H
Rating: 5 out of 5
Again and again
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G
Rating: 5 out of 5
Fast delivery
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K
Rating: 5 out of 5
Fast and smooth. I chose DHL again. DPD was annoying.
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E
Rating: 5 out of 5
everything perfect. Would love to do it again!
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M
Rating: 5 out of 5
Fast delivery and affordable price
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R
Rating: 5 out of 5
I have ordered incontinence diapers from Germany again and I am very satisfied. I find the website great, what I am looking for can be found quite quickly. I will definitely order from Germany Incontinence again.
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K
Rating: 5 out of 5
Fast and uncomplicated!!!
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H
Rating: 5 out of 5
Good price, fast delivery, great
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C
Rating: 5 out of 5
Fast delivery and good quality
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L
Rating: 5 out of 5
Fast and hassle-free processing
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M
Rating: 5 out of 5
Everything is great, fast delivery, we will order again. Thank you very much!
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R
Rating: 3 out of 5
Very long delivery time. Almost two weeks is simply too much.
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S
Rating: 5 out of 5
Super shop and top prices
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B
Rating: 5 out of 5
Very good value for money. Pleasant communication. Fast delivery. Thank you
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