Customer reviews of Deutschland Inkontinenz

I never receive a discount code

It's a pity that D I does not deliver to Switzerland.

The delivery was not very accurate and informative. My order was shipped in two packages. However, this was not communicated and it was not recognizable through the tracking number. As a result, I had to drive to the pickup location twice.

I prefer to buy on account. But the price is of course also important. A waiting time of 3 days is also okay. I will do that again next time. Thank you very much.

I am happy with the order and the product. However, I think the delivery process could be reconsidered. The delivery was for an elderly person who cannot carry parcels due to medical reasons. The parcel was left next to the front door, even though I had left a request with the delivery provider asking for help to carry it into the home. I would have been happy to pay extra for this service, but unfortunately, this was not an option. I was also wondering why next-day delivery was not available for this order, as this is quite common now. I had to wait almost a week for the delivery. In conclusion, I am happy with the product, but I think the delivery service is something that could be improved.

The receipt of my advance payment was booked too late. I couldn't get a clear picture from your homepage about it. I didn't find a hotline. The shipment of protective pants was delayed as a result. The result was unnecessary worry and a delayed delivery.

The delivery time was significantly longer than announced

Ordered goods not available, no good alternative offered, return process is still ongoing...

The packaging was defective. The carrier repackaged it.

Long delivery time

Probably due to the carrier, but the goods arrived very late.

Prices okay. Fast delivery

The delivery was quick and uncomplicated, BUT since all products were too large, a return process is necessary. Unfortunately, the seller "Germany Incontinence" does not respond at all despite multiple attempts to contact. I have now involved PayPal's dispute resolution. OVERALL - VERY SAD !!!

Everything that had to do with your company was fine. Only the delivery via DPD was a complete scandal. I will never accept a shipment with DPD again. Outrageous what some delivery people allow themselves.

Overall (goods are always correct and in good condition) okay, only the delivery time is often longer than initially announced.

The panty liner detaches from the upper part of the underwear. The cause is a fault in the adhesion of the adhesive strip. The liner folds back and rolls up.

Everything is fine.

It's easy to place an order. Reasonable delivery time. The only thing I would like to complain about was the packaging which was partly starting to break, and partly was open.

Everything is very good! Only the delivery time was very long this time!!!

Fast delivery

Ware is great, contact is friendly and customer-oriented. Price/performance is fine. Shipping takes too long, if we had known it was coming all the way from Belgium?! The company name suggests shipping from Germany, and accordingly short delivery times.

E-mails are not answered! Free offers via code are blocked.

If the orders also arrived on time, I would give more stars, the delivery times indicated on the website are often exceeded by up to three times - no wonder, if after payment by credit card the shipping only takes place several days later - otherwise everything is great - the price-performance ratio is right

The delivery was on time, and the quality is very good, can only recommend further

It would have all fit in one package. Instead, two packages were sent and so to speak a lot of packaging waste was disposed of. But I am not your trash can.

Order arrived in two deliveries and one took a very long time

10 days passed between order and delivery!

1 star deduction for the delivery time which is quite long otherwise everything is fine

Order went well, I was disturbed by the expected delivery date of 11.09.2025, max. delivery date 12.09.2025, delivered on 19.09.2025, otherwise very satisfied

The delivery took way too long

Hello, I had problems with you and the order for the first time. Therefore, I do not want to judge too harshly. However, I would like to address the following point. The quality of the Tena Slip Ultima active fit I ordered was poor. For this reason, I also contacted the company Tena and received a replacement. The absorbency of the Ultima slips was almost non-existent. The company Tena will get to the bottom of the matter. Best regards, L.Gömann

Fast delivery and good goods

Very long delivery time. Almost two weeks is simply too much.

The shipping takes a very long time. Although the package leaves your house quickly, the shipping route takes longer than expected. About 1 week. Additionally, the tracking does not provide updates after about 1-2 days, leading to concerns that the package has been lost.

The shipping was fast, but the delivery arrived with a week's delay. I at least do not hoard incontinence materials at home, but order as needed. If the promised delivery date is not met, that is bad. Although the problem was certainly with the transport service provider. In the end, it was still my problem.

Ordering process went smoothly, goods as ordered, but I had to wait 10 days until I received the goods. Therefore, no full rating. Next time I need to consider the delivery time.

I have not yet received my complete already paid delivery despite the delivery note.

The delivery with UPS was announced to take over 4 days, but it has been postponed repeatedly. This is unpleasant for someone who is waiting for this specific delivery.

I won't comment on that.

Everything is fine, except for the long wait for the package to arrive. But that's probably due to the delivery service!