Customer reviews of Deutschland Inkontinenz

I never receive a discount code

It's a pity that D I does not deliver to Switzerland.

I prefer to buy on account. But the price is of course also important. A waiting time of 3 days is also okay. I will do that again next time. Thank you very much.

I am happy with the order and the product. However, I think the delivery process could be reconsidered. The delivery was for an elderly person who cannot carry parcels due to medical reasons. The parcel was left next to the front door, even though I had left a request with the delivery provider asking for help to carry it into the home. I would have been happy to pay extra for this service, but unfortunately, this was not an option. I was also wondering why next-day delivery was not available for this order, as this is quite common now. I had to wait almost a week for the delivery. In conclusion, I am happy with the product, but I think the delivery service is something that could be improved.

The delivery time was significantly longer than announced

Ordered goods not available, no good alternative offered, return process is still ongoing...

The packaging was defective. The carrier repackaged it.

Long delivery time

Probably due to the carrier, but the goods arrived very late.

Everything that had to do with your company was fine. Only the delivery via DPD was a complete scandal. I will never accept a shipment with DPD again. Outrageous what some delivery people allow themselves.

Overall (goods are always correct and in good condition) okay, only the delivery time is often longer than initially announced.

The panty liner detaches from the upper part of the underwear. The cause is a fault in the adhesion of the adhesive strip. The liner folds back and rolls up.

Everything is fine.

It's easy to place an order. Reasonable delivery time. The only thing I would like to complain about was the packaging which was partly starting to break, and partly was open.

Everything is very good! Only the delivery time was very long this time!!!

Fast delivery

Ware is great, contact is friendly and customer-oriented. Price/performance is fine. Shipping takes too long, if we had known it was coming all the way from Belgium?! The company name suggests shipping from Germany, and accordingly short delivery times.

If the orders also arrived on time, I would give more stars, the delivery times indicated on the website are often exceeded by up to three times - no wonder, if after payment by credit card the shipping only takes place several days later - otherwise everything is great - the price-performance ratio is right

The delivery was on time, and the quality is very good, can only recommend further

Order arrived in two deliveries and one took a very long time

1 star deduction for the delivery time which is quite long otherwise everything is fine

Hello, I had problems with you and the order for the first time. Therefore, I do not want to judge too harshly. However, I would like to address the following point. The quality of the Tena Slip Ultima active fit I ordered was poor. For this reason, I also contacted the company Tena and received a replacement. The absorbency of the Ultima slips was almost non-existent. The company Tena will get to the bottom of the matter. Best regards, L.Gömann

Fast delivery and good goods

I won't comment on that.

Everything is fine, except for the long wait for the package to arrive. But that's probably due to the delivery service!

Took a long time to get delivered. I almost ran out of diapers while waiting for them.

Everything went perfectly, however the delivery time is a bit too long when you rely on these products.

Good and affordable products, somewhat long delivery time. If you order in time, no problem.

This was not my first order with Germany Incontinence. So far, everything has actually gone smoothly, from ordering to delivery. However, with the order placed just before Christmas, there was a problem for the first time. The reason why the ordered goods did not arrive at the buyer within about 4-8 days or were not delivered has not been clarified for us to this day. Since I complained multiple times to Germany Incontinence as well as to the delivery service, the shipment was eventually delivered to us, the recipient, in mid-January. The reason for the problem and who was to blame could not be clarified by Germany Incontinence either. Ultimately, even after alleged investigations, the error could not be clarified to us, but the ordered goods were eventually delivered.

Everything went well. Fast shipping. Would gladly do it again.

Reliable and good service

Somewhat long delivery time

Everything basically worked out. Could have been a bit faster.

So far everything is fine, only the delivery time is too long!!!!

Fast processing and delivery, good price, online dialogue could be better translated, product range is expandable.

Everything is okay except for the communication regarding shipping and delivery punctuality...

quick processing and shipping

this time the order went smoothly.

It is well made

Some terms are a bit awkwardly translated into German.