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S
Rating: 4 out of 5
Easy to order, quick processing.
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
4 star reviews
Reset filtersT
Rating: 4 out of 5
Good day, thank you for your opinion. We will analyze whether we can add the parcel station in 2025. Best regards, Deutschland Inkontinenz.
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Response from Deutschland Inkontinenz
The product is great, unchanged my favorite brand for years.
E
Rating: 4 out of 5
I don't see any products in the product review list that the review could refer to. Do you have to enter them as a heading yourself here? On which page of the purchased product can you find your review?
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G
Rating: 4 out of 5
Unfortunately, the shipping took too long.
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I
Rating: 4 out of 5
Good price-performance ratio, delivery sometimes takes a bit longer (4-5 days), despite very good packaging, unfortunately, two diaper packages were damaged (probably due to the delivery service). I will still order from deutschland-inkontinenz again.
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H
Rating: 4 out of 5
It is a good company. Delivery and ordering process OK. Payment a bit difficult
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D
Rating: 4 out of 5
Website is a bit slow and the filtering does not always work, but products have always arrived reliably and cheaply so far. Delivery to Switzerland would be appreciated!
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S
Rating: 4 out of 5
A bit confusing, as different products slide onto the page from above
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V
Rating: 4 out of 5
I needed a few attempts before the final order as I ordered for the first time and when paying I was going in circles, did not get a confirmation. I was confused by the code and the selection of different carriers. Now I know and will order again.
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B
Rating: 4 out of 5
Good value for money. Processing time 3 working days. Unfortunately, disproportionately long package delivery time of 10 days!
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M
Rating: 4 out of 5
The shipping was not as fast as stated and the box was quite wobbly and unstable upon arrival, so not okay anymore. The goods were fine, and the rest was also great.
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U
Rating: 4 out of 5
The delivery time is too long, otherwise everything is okay.
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E
Rating: 4 out of 5
I always take the Seni R, super quality.
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M
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Very fast delivery
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H
Rating: 4 out of 5
Fast delivery, unfortunately in Germany no tracking of the delivery route and thus the arrival.
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C
Rating: 4 out of 5
It was a bit difficult as I received a fake email from dhd beforehand. Then I received another one that the package had left the house. That's when I realized I had fallen for this fake email. Unfortunately, I couldn't speak to anyone by phone, so I found writing emails quite stressful. The order is now here and everything worked out satisfactorily.
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H
Rating: 4 out of 5
Order is processed quickly. Why the shipping service provider takes 14 days from Belgium to Germany is not clear.
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H
Rating: 4 out of 5
The online order went smoothly and without problems. Unfortunately, the first order could not be delivered because I had entered the name instead of the street in the address input. This caused delays in delivery, as the first order was completely canceled by the company and a new order was placed by me. However, customer service was always very helpful. However, I had to wait quite a long time for the refund of my advance payment on the first order (about 14 days), which is certainly also partly due to the Easter holidays.
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P
Rating: 4 out of 5
The goods are very good, unfortunately the delivery by DPD did not work, the goods were not delivered, the parcel deliverer forged my signature and claimed that the package was delivered, which was not the case.
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M
Rating: 4 out of 5
After I inquired, the goods were shipped. 48-hour delivery does not fit. One box was also damaged.
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D
Rating: 4 out of 5
Cost-effective but online shop is slow and has errors with the filters. Delivery to Germany is top-notch. The review portal itself has an error: the product names are missing in the product review sections. Since I do not know which products might be meant, I refrained from rating the products.
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P
Rating: 4 out of 5
Everything went well
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K
Rating: 4 out of 5
For first-time buyers, the site is not immediately clear, it is a bit confusing when ordering in bulk.
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B
Rating: 4 out of 5
Two deliveries were made, the second delivery was not communicated.
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S
Rating: 4 out of 5
The delivery was faster than the package tracking was updated online.
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R
Rating: 4 out of 5
All promises fulfilled. Prompt delivery at reasonable costs.
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K
Rating: 4 out of 5
Everything is ok
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R
Rating: 4 out of 5
So far good and informative
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A
Rating: 4 out of 5
Everything always arrives reliably, but it takes a few days longer, probably because it is delivered from Belgium. Otherwise, everything is ok!
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H
Rating: 4 out of 5
The delivery was flawless, I ordered on 1.11.23, the package was delivered on 8.11.23. The tracking did not update, my inquiry via email was answered in no time. The service is good and the price is too. We will definitely order here again and one week can be planned.
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S
Rating: 4 out of 5
No reason for complaint.
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K
Rating: 4 out of 5
Last time, the shipping did not go so well. But I hope for the next time.
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V
Rating: 4 out of 5
Everything was great. But in terms of packaging, a lot could be saved, as the package and the paper inside were far too large for the small bandage material. It could be sent in a more fitting way.
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V
Rating: 4 out of 5
The delivery arrived in no time, but the processing time for emails should be significantly improved.
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V
Rating: 4 out of 5
Very satisfied.
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V
Rating: 4 out of 5
The product is good
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V
Rating: 4 out of 5
The product itself is good
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V
Rating: 4 out of 5
Everything went well. No problems. I will order here again.
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V
Rating: 4 out of 5
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