The store consistently delivers quickly and reliably, with many reviews noting fast shipping and products arriving as described or before the expected date, and packaging that protects items well. Customers highlight solid product quality and fit for purpose, including items matching descriptions and performing well for DIY and automotive needs. The shopping experience features responsive service and professional handling, with several accounts of smooth, efficient transactions and timely support when needed.
Hello No communication no feedback, non-existent customer service In addition to unfulfilled delivery times, no commercial gesture Because no response! Thank you for your understanding
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Jean-Philippe A.
Rating: 1 out of 5
following a purchase from 25/06/2026
I paid for a COLISSIMO to receive my part in 24/48h and in the end more than a week of waiting!
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Patrice M.
Rating: 1 out of 5
following a purchase from 21/05/2026
Ordered two oil pressure sensors 0 10 bars one defective reported to you and no response since
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Esteban G.
Rating: 1 out of 5
following a purchase from 08/06/2026
Before making the purchase, ask the technical service about the product, if it came with a protector, they told me it did, and it didn't come despite them saying it would. I wouldn't buy anything else.
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José R.
Rating: 1 out of 5
following a purchase from 26/05/2026
The delivery has been disastrous. I was informed that it would arrive on a Friday and in the end I had to go pick it up myself at a place I didn't even know or choose, it says that it was delivered to my house and after three failures regarding the address I have to pick it up where it suits them. And a week later than expected. My vehicle in the workshop for another week and I have to pay for that. A delivery from Seur was horrible. Very bad.
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Diego R.
Rating: 1 out of 5
following a purchase from 21/05/2026
The shipment is marked as delivered but in reality, I have never received anything. I sent an email to report the incident and no one has ever responded.
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Bart D.
Rating: 1 out of 5
following a purchase from 22/05/2026
After more than a week, I still haven't received the order, even though I paid for delivery within 48 hours.
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Sebastiano S.
Rating: 1 out of 5
following a purchase from 02/03/2026
Order not available. I waited 1 month. Order finally received. The ordered battery was sold with its charger, as stated in the ad. Upon receipt, no charger. All my emails regarding the charger or the return of the order have gone unanswered. Zero customer service. Of course, this battery being resold online no longer comes with a charger but the price remains the same. Sebastiano.
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David T.
Rating: 1 out of 5
following a purchase from 04/05/2026
Package never received
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Gilles M.
Rating: 1 out of 5
following a purchase from 13/05/2026
I received my order but with a lot of delay even though I live 12 km from the company. I have tried many times to call to pick up my urgent order directly on site, but NO ONE EVER ANSWERS, it's a shame, it's very French behavior, they don't care about the customer!!! No response to the oral messages and calls left during the hours of course... This company doesn't even deserve one star for its deplorable welcome and lack of respect for the customer.
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Cyrille B.
Rating: 1 out of 5
following a purchase from 08/05/2026
Products do not meet my expectations, fragile and high price for this quality.
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Manuel P.
Rating: 1 out of 5
following a purchase from 27/04/2026
I made an order and it never arrived, I contacted by email and they never replied
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Laura T.
Rating: 1 out of 5
following a purchase from 04/05/2026
It cannot have a return.
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Matthias D.
Rating: 1 out of 5
following a purchase from 03/05/2026
No response to my email yet.
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Helmut D.
Rating: 1 out of 5
following a purchase from 26/04/2026
The cap and the corresponding T piece are missing, I wrote to you by email and have not received a response until today. Best regards, Denk
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Philippe L.
Rating: 1 out of 5
following a purchase from 19/04/2026
Dangerous commodities - under-calibrated electrical wires - significant fire risks considering the requested amperage! To be avoided
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Ivan G.
Rating: 1 out of 5
following a purchase from 18/04/2026
Bad experience with after-sales service.
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Stefano C.
Rating: 1 out of 5
following a purchase from 17/04/2026
A piece is missing. I contacted you 2 times but you do not respond
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Thierry G.
Rating: 1 out of 5
following a purchase from 01/04/2026
Incomplete order, unable to contact the seller who does not correct his mistake and does not send me the missing part
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Benoit B.
Rating: 1 out of 5
following a purchase from 12/04/2026
unable to reach the order service to cancel an order and request a partial return of product not taken into account.
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Rene C.
Rating: 1 out of 5
following a purchase from 06/04/2026
Hello, the package received does not match my order, order 2 relay sockets 12 volt 5 pins, received relay socket 12 volt 4 pins!! Despite two complaint messages, no news, nor solution to fix this error on your part. This is very surprising given your very good reputation. I hope to hear from you and that the order will be fulfilled; I trust in your professionalism. Sincerely, Carpentier René
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Response from Discount Autosport
Hello Mr. Carpentier,
I just saw your message, unfortunately your email was in the spam.... I just found it right now...
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Frank P.
Rating: 1 out of 5
following a purchase from 06/04/2026
Delivered goods are not functional
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Gregory M.
Rating: 1 out of 5
following a purchase from 31/03/2026
Incomplete beam.
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Macpherson J.
Rating: 1 out of 5
following a purchase from 07/03/2026
I ordered an item (anti-leak powder) I requested a refund since March 11 and still on March 12 no sign from them to get reimbursed. So very unhappy.
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Christophe C.
Rating: 1 out of 5
following a purchase from 26/02/2026
Ordered two products...received only one and it was broken...a few emails without response...and then they still sent me the products...no need to be in a hurry.
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Carles S.
Rating: 1 out of 5
following a purchase from 02/03/2026
without instructions or answers to the questions
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Ludovic L.
Rating: 1 out of 5
following a purchase from 15/02/2026
Very disappointed, there are many people to ask for opinions but no one to respond to messages (sms, call, email). The legal withdrawal period is 7 days, and he is unresponsive. Really disappointed.
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Serge P.
Rating: 1 out of 5
following a purchase from 06/02/2026
Order not compliant
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Jose Luis F.
Rating: 1 out of 5
following a purchase from 09/02/2026
My experience was negative. I ordered a 14 mm nitrile flexible hose and received a 12 mm nitrile flexible hose.
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Swann D.
Rating: 1 out of 5
following a purchase from 05/02/2026
Very disappointed, sale of Chinese products of very poor quality at very high prices! Double that of the competition. Impossible to reach despite several emails and phone calls to find an arrangement and return their products. Zero satisfaction! Zero communication! Zero product! Move along.
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Alejandro J.
Rating: 1 out of 5
following a purchase from 02/02/2026
I arrived with blows, I sent emails and they never responded
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Guillaume L.
Rating: 1 out of 5
following a purchase from 31/01/2026
Customer service unreachable, neither by phone (no one answers), nor by email (email address different from the one announced on the voicemail), Not PRO
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Palmira M.
Rating: 1 out of 5
following a purchase from 10/01/2026
Hello, I sent you several messages regarding my order, not delivered to my home, at the correct address. Best regards.
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Manuel Ramon F.
Rating: 1 out of 5
following a purchase from 04/01/2026
Low quality material that does not fulfill its purpose
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Ivan F.
Rating: 1 out of 5
following a purchase from 09/12/2025
I am missing pieces that have not arrived yet
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Lorenzo C.
Rating: 1 out of 5
following a purchase from 03/12/2025
Not as described, poor quality... poor communication with the seller
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Alain V.
Rating: 1 out of 5
following a purchase from 24/11/2025
Poor quality material
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Sam L.
Rating: 1 out of 5
following a purchase from 23/11/2025
Ik heb een retour aangevraagd,krijg geen antwoord op mijn mails.
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Nouman A.
Rating: 1 out of 5
following a purchase from 03/10/2025
unclear description of the product, no response to phone inquiry. not recommended!
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Yvonnick J.
Rating: 1 out of 5
following a purchase from 10/11/2025
Very complicated delivery with DPD, I took a day off to receive the package, the delivery person claimed that I was not there, delivery postponed 2 days later, I take another day off, I stay at home and here we go again, he says he passed by which is false! Moreover, he had my phone. In the end, it was me who called twice to get this information and learn that the package was left at a pickup point... outrageous!
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Response from Discount Autosport
Hello,
Unfortunately, we are not responsible for the laziness of all the delivery drivers in France.....
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