Customer reviews of Domobip

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 921 published reviews

Summary of reviews

Domobip consistently delivers fast, reliable service with clear product descriptions and competitive pricing that meet expectations. Customers highlight rapid delivery, items arriving on time or before deadlines, and items arriving well packaged and ready for use with minimal setup. The store is praised for responsive, competent support and helpful tutorials, with many notes on accurate product compatibility and straightforward installation. Overall, customers report smooth transactions, favorable value, and confidence to reorder.

3 star reviews

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Gerard V.
Rating: 3 out of 5
following a purchase from 02/09/2026
Disappointed, the remote control I received is not compatible with the original one.
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Response from Domobip
Hello, we are sorry to hear that the remote control you purchased is incompatible with your setup. However, our phone calls and emails have gone unanswered, and you never contacted us before posting this review. We are therefore unable to help you or understand the reasons for this negative review. Kind regards.
D
Dominique T.
Rating: 3 out of 5
following the order of a Nice W1 remote control I am torn between correct and good as the remote control is not very responsive.
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Response from Domobip
Hello, you contacted us following your review because indeed the remote control received was malfunctioning. After various tests, the problem was with the battery and you confirmed on October 9 that the remote control was finally working normally. We apologize for this small inconvenience independent of our will and are happy to learn that there have been no problems since. In case the problem was due to manufacturing, we have directly reported it to Nice France. Best regards, Domobip Customer Service
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Fabien R.
Rating: 3 out of 5
the order processing and shipping, no problem, tracking impossible on the link and notified 5 days after its arrival at the relay point that there were 7 days left to pick it up before its return to the sender.
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