Customer reviews of Douce Lune

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 328 published reviews
5 213 65% 4 102 31% 3 6 2% 2 4 1% 1 3 1%

Reviews 1, 2, 3, 4 and 5 stars

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G
Gaspard D.
Rating: 5 out of 5
following a purchase from 13/01/2024
Great! ?
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K
Kevin B.
Rating: 4 out of 5
following a purchase from 04/01/2024
Comfortable mattress but the delivery... it was a bit of a mess. Fortunately, customer service took care of it. Otherwise, once installed, it's a joy.
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Helmut W.
Rating: 5 out of 5
following a purchase from 15/01/2024
Incredibly soft and top quality for the price.
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Noemie B.
Rating: 5 out of 5
following a purchase from 17/01/2024
Great! This mattress has completely changed my nights. No more backache in the morning. Quick delivery and top-notch after-sales service. The initial odor was a minor drawback, but it quickly disappeared.
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A
Anouk R.
Rating: 3 out of 5
following a purchase from 18/01/2024
Correct without more. The mattress is comfortable but for the price I expected better. Customer service is responsive, which is something.
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Axel P.
Rating: 5 out of 5
following a purchase from 17/01/2024
Really good mattress, top support and comfort. Delivery a little slow but worth it.
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Ivan B.
Rating: 5 out of 5
following a purchase from 04/01/2024
Perfect?
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Vivien G.
Rating: 5 out of 5
following a purchase from 02/01/2024
Delay in delivery. After that, everything was fine.
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Brigitte L.
Rating: 4 out of 5
following a purchase from 07/01/2024
Correct.
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Logan L.
Rating: 5 out of 5
following a purchase from 08/01/2024
Super happy with this purchase. The mattress offers exactly the comfort and support described. On-time delivery and friendly, efficient customer service.
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Camille M.
Rating: 5 out of 5
following a purchase from 04/01/2024
Not bad. Sleep well on it
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M
Milan D.
Rating: 5 out of 5
following a purchase from 16/01/2024
Outstanding! The comfort and support of this mattress surpassed all my expectations. The quality is undeniable and delivery was quicker than expected. Customer service is also very helpful. I've never slept so well.
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D
Donovan T.
Rating: 5 out of 5
following a purchase from 12/01/2024
Top buy! The mattress is incredible, with perfect comfort and support. The delivery was quicker than I expected and the customer service is really helpful. Would recommend 200%!
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F
François D.
Rating: 5 out of 5
following a purchase from 27/12/2023
Really Tiptop
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L
Lola C.
Rating: 5 out of 5
following a purchase from 29/12/2023
Fine
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Ursula H.
Rating: 4 out of 5
following a purchase from 10/01/2024
The mattress is good but I had problems with the delivery. Fortunately, customer service was efficient in resolving the problem.
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C
Camille D.
Rating: 4 out of 5
following a purchase from 04/01/2024
A real joy, these comforter covers are perfect for winter.
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F
Flore G.
Rating: 4 out of 5
following a purchase from 29/12/2023
Not bad at all. The mattress is comfortable and the support is good. Just the delivery took a little longer than expected. After-sales service was responsive when I had questions.
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Tania L.
Rating: 5 out of 5
following a purchase from 14/01/2024
Incredible shopping experience! Exceptional comfort and perfect support. Delivered quickly and the after-sales service is super helpful. Highly recommend!
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Ugo G.
Rating: 3 out of 5
following a purchase from 24/12/2023
I'm a bit disappointed. It's comfortable but I expected something more for the price. Customer service is good, at least they respond quickly.
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B
Borja G.
Rating: 1 out of 5
following a purchase from 15/01/2024
Delivery too long!!!
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Ulric B.
Rating: 5 out of 5
following a purchase from 09/01/2024
Impeccable.
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B
Brigitte M.
Rating: 5 out of 5
following a purchase from 10/01/2024
These sheets are the softest I've ever had.
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Katia D.
Rating: 4 out of 5
following a purchase from 03/01/2024
Mattress received in good condition. Comfortable but the smell when unpacking... ae. Fortunately it goes away after a few days. Otherwise super satisfied with the support it offers.
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Jacques R.
Rating: 4 out of 5
following a purchase from 08/01/2024
Very good buy, top quality and reasonable price.
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Philippe G.
Rating: 3 out of 5
following a purchase from 04/01/2024
The mattress is of good quality but delivery was more complicated than expected. Responsive and helpful customer service.
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Wendy G.
Rating: 5 out of 5
following a purchase from 03/01/2024
Just what I needed! Sleep like a baby now. Customer service is top notch and very attentive. Fast delivery too. The only downside was the smell at first, but it evaporated quickly. Really happy!
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Clarisse L.
Rating: 5 out of 5
following a purchase from 10/01/2024
Very satisfied with this mattress. Excellent comfort and support. Fast delivery and friendly, efficient customer service.
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Sophie M.
Rating: 5 out of 5
following a purchase from 05/01/2024
Exceptionally soft, I highly recommend these sheets.
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Sacha C.
Rating: 5 out of 5
following a purchase from 03/01/2024
What I expected is worth the price. Helpful customer service.
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Sonia M.
Rating: 5 out of 5
following a purchase from 21/12/2023
Nice.
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Diane L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Happy with this purchase. The mattress is comfortable and the customer service was very helpful. Delivery as expected.
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Victor D.
Rating: 4 out of 5
following a purchase from 05/01/2024
Better than I expected, very comfortable and well made.
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Ursula M.
Rating: 5 out of 5
following a purchase from 22/12/2023
Very nice design and quality, I'm very satisfied.
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Amandine M.
Rating: 5 out of 5
following a purchase from 27/12/2023
I sleep too well 0:)
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Nathalie B.
Rating: 4 out of 5
following a purchase from 30/12/2023
I am delighted with this purchase, the pillowcases are magnificent.
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D
Didier D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Just what I was looking for, nice design and very comfortable.
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Zoelie L.
Rating: 4 out of 5
following a purchase from 24/12/2023
Mattress not bad but delivery took too long. Customer service was helpful, which is something.
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Joachim M.
Rating: 5 out of 5
following a purchase from 31/12/2023
Super happy with this purchase?
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Ugo L.
Rating: 4 out of 5
following a purchase from 17/12/2023
Okay but not great. Comfortable but nothing extra. Service ok.
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