Customer reviews of Douce Lune

B

Brigitte L.

Rating: 4 out of 5

Published on 24/01/2024 à 12h04 following a purchase from 07/01/2024

Correct.

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Ursula H.

Rating: 4 out of 5

Published on 23/01/2024 à 08h39 following a purchase from 10/01/2024

The mattress is good but I had problems with the delivery. Fortunately, customer service was efficient in resolving the problem.

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Camille D.

Rating: 4 out of 5

Published on 23/01/2024 à 06h18 following a purchase from 04/01/2024

A real joy, these comforter covers are perfect for winter.

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Flore G.

Rating: 4 out of 5

Published on 22/01/2024 à 18h50 following a purchase from 29/12/2023

Not bad at all. The mattress is comfortable and the support is good. Just the delivery took a little longer than expected. After-sales service was responsive when I had questions.

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Ugo G.

Rating: 3 out of 5

Published on 22/01/2024 à 14h53 following a purchase from 24/12/2023

I'm a bit disappointed. It's comfortable but I expected something more for the price. Customer service is good, at least they respond quickly.

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Borja G.

Rating: 1 out of 5

Published on 22/01/2024 à 11h22 following a purchase from 15/01/2024

Delivery too long!!!

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Katia D.

Rating: 4 out of 5

Published on 21/01/2024 à 16h46 following a purchase from 03/01/2024

Mattress received in good condition. Comfortable but the smell when unpacking... ae. Fortunately it goes away after a few days. Otherwise super satisfied with the support it offers.

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Jacques R.

Rating: 4 out of 5

Published on 20/01/2024 à 19h14 following a purchase from 08/01/2024

Very good buy, top quality and reasonable price.

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Philippe G.

Rating: 3 out of 5

Published on 19/01/2024 à 09h49 following a purchase from 04/01/2024

The mattress is of good quality but delivery was more complicated than expected. Responsive and helpful customer service.

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Diane L.

Rating: 4 out of 5

Published on 16/01/2024 à 21h28 following a purchase from 20/12/2023

Happy with this purchase. The mattress is comfortable and the customer service was very helpful. Delivery as expected.

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Victor D.

Rating: 4 out of 5

Published on 16/01/2024 à 12h23 following a purchase from 05/01/2024

Better than I expected, very comfortable and well made.

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Nathalie B.

Rating: 4 out of 5

Published on 14/01/2024 à 08h36 following a purchase from 30/12/2023

I am delighted with this purchase, the pillowcases are magnificent.

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Zoelie L.

Rating: 4 out of 5

Published on 11/01/2024 à 19h29 following a purchase from 24/12/2023

Mattress not bad but delivery took too long. Customer service was helpful, which is something.

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Ugo L.

Rating: 4 out of 5

Published on 11/01/2024 à 05h45 following a purchase from 17/12/2023

Okay but not great. Comfortable but nothing extra. Service ok.

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Fabienne C.

Rating: 4 out of 5

Published on 10/01/2024 à 21h21 following a purchase from 29/12/2023

The pillowcases are incredibly soft - I love them!

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Maud M.

Rating: 4 out of 5

Published on 10/01/2024 à 11h06 following a purchase from 25/12/2023

Comfortable mattress, but delivery is a pain... Friendly customer service helps.

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Damien D.

Rating: 4 out of 5

Published on 07/01/2024 à 16h00 following a purchase from 11/12/2023

Not good. Didn't see much difference with my old mattress. A bit disappointed.

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Chloe R.

Rating: 4 out of 5

Published on 05/01/2024 à 15h00 following a purchase from 08/12/2023

Rarely have we seen such quality at this price!

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Patrice L.

Rating: 4 out of 5

Published on 04/01/2024 à 15h49 following a purchase from 05/12/2023

Unfortunately, the mattress is too hard for me. I appreciated the responsiveness of customer service in dealing with my case.

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Elise B.

Rating: 4 out of 5

Published on 02/01/2024 à 19h01 following a purchase from 22/12/2023

I love this color and the fabric is so pleasant to the touch.

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Sebastien B.

Rating: 4 out of 5

Published on 31/12/2023 à 16h35 following a purchase from 03/12/2023

Comfortable mattress delivered on time. Overall good buying experience but nothing out of the ordinary.

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Pascal G.

Rating: 4 out of 5

Published on 29/12/2023 à 11h37 following a purchase from 10/12/2023

Ok but not exceptional. Responsive customer service.

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Michelle M.

Rating: 4 out of 5

Published on 29/12/2023 à 10h34 following a purchase from 20/12/2023

Every detail is perfect, from design to texture.

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Kyle M.

Rating: 4 out of 5

Published on 28/12/2023 à 12h24 following a purchase from 02/12/2023

The mattress is pleasant, but the smell is quite strong at first. Fortunately it soon disappeared.

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Quitterie L.

Rating: 4 out of 5

Published on 26/12/2023 à 08h14 following a purchase from 14/12/2023

Too hard for me. Customer service is nice and offers a return.

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Abel D.

Rating: 4 out of 5

Published on 26/12/2023 à 06h44 following a purchase from 19/12/2023

Comfortable mattress, but saw similar cheaper ones. Efficient after-sales service at least.

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Louise R.

Rating: 4 out of 5

Published on 25/12/2023 à 07h51 following a purchase from 29/11/2023

Pleasantly surprised by the softness and quality. An excellent buy!

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Sylvain M.

Rating: 4 out of 5

Published on 23/12/2023 à 09h40 following a purchase from 15/12/2023

Mattress ok. Comfortable but nothing out of the ordinary. Efficient customer service.

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Gabrielle F.

Rating: 4 out of 5

Published on 22/12/2023 à 08h30 following a purchase from 29/11/2023

Perfectly matches the description, very good value for money.

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Juliette M.

Rating: 4 out of 5

Published on 18/12/2023 à 10h24 following a purchase from 28/11/2023

The colors are perfect and the material is of high quality.

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Marie B.

Rating: 4 out of 5

Published on 15/12/2023 à 12h43 following a purchase from 19/11/2023

Fast delivery, well packaged and met all my expectations.

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Claire L.

Rating: 4 out of 5

Published on 13/12/2023 à 07h30 following a purchase from 16/11/2023

Great quality and the price was right. Highly recommend!

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Solène B.

Rating: 4 out of 5

Published on 27/11/2023 à 05h49 following a purchase from 30/10/2023

In general, it's a good buy, but I'll have to wait and see over the long term to confirm its quality.

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Benjamin L.

Rating: 4 out of 5

Published on 25/11/2023 à 17h12 following a purchase from 05/11/2023

The various foams in this mattress provide a pleasant suppleness, but I'm still disappointed in terms of total comfort. Correct without more

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Pierre V.

Rating: 1 out of 5

Published on 10/11/2023 à 08h33 following a purchase from 02/11/2023

Not satisfied! 4 days parcel blocked

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