Customer reviews of Douce Lune

Cool comfortable.

The mattress arrived on time and from the first night I felt a significant difference. The level of comfort and support is exactly what I was looking for. I was particularly impressed by the customer service who were extremely responsive and helpful throughout my buying experience. One small point to note is the smell when unpacking but it didn't last long. Overall, I'm very satisfied with this purchase.

Incredible purchase! The mattress arrived and I was skeptical at first but from the first night what a difference! The support is perfect the comfort is just on another level. I've had back problems for years and suddenly I wake up pain-free, refreshed and ready for the day. Customer service also deserves praise: responsive, understanding and always ready to help. Delivery was quicker than I expected, despite a slight odor on unpacking which dissipated fairly quickly. In short, this mattress has not only improved my sleep but also my overall quality of life. I can only highly recommend it to anyone looking to make an investment in their well-being.

Happy with this purchase. Comfortable mattress with good support. Delivered on time, after-sales service helpful.

Extremely satisfied with my purchase. The mattress is comfortable, offers excellent support and the quality is impressive. Fast delivery and very competent customer service.

Incredible comfort and perfect support. Delivery a little slow but worth the wait.

The mattress is comfortable and the after-sales service is responsive. Delivery was on time.

Super happy! Best sleep in years. Excellent after-sales service and delivery.

I received the mattress and frankly it's a revolution for my sleep. Unparalleled comfort and perfect support. Delivery was fast and customer service answered all my questions with patience and professionalism. A slight downside was the smell at first, but it quickly dissipated. Highly recommend!

Top! ?

Great! ?

Incredibly soft and top quality for the price.

Great! This mattress has completely changed my nights. No more backache in the morning. Quick delivery and top-notch after-sales service. The initial odor was a minor drawback, but it quickly disappeared.

Correct without more. The mattress is comfortable but for the price I expected better. Customer service is responsive, which is something.

Really good mattress, top support and comfort. Delivery a little slow but worth it.

Perfect?

Delay in delivery. After that, everything was fine.

Super happy with this purchase. The mattress offers exactly the comfort and support described. On-time delivery and friendly, efficient customer service.

Not bad. Sleep well on it

Outstanding! The comfort and support of this mattress surpassed all my expectations. The quality is undeniable and delivery was quicker than expected. Customer service is also very helpful. I've never slept so well.

Top buy! The mattress is incredible, with perfect comfort and support. The delivery was quicker than I expected and the customer service is really helpful. Would recommend 200%!

Really Tiptop

Fine

Incredible shopping experience! Exceptional comfort and perfect support. Delivered quickly and the after-sales service is super helpful. Highly recommend!

I'm a bit disappointed. It's comfortable but I expected something more for the price. Customer service is good, at least they respond quickly.

Delivery too long!!!

Impeccable.

These sheets are the softest I've ever had.

The mattress is of good quality but delivery was more complicated than expected. Responsive and helpful customer service.

Just what I needed! Sleep like a baby now. Customer service is top notch and very attentive. Fast delivery too. The only downside was the smell at first, but it evaporated quickly. Really happy!

Very satisfied with this mattress. Excellent comfort and support. Fast delivery and friendly, efficient customer service.

Exceptionally soft, I highly recommend these sheets.

What I expected is worth the price. Helpful customer service.

Nice.

Very nice design and quality, I'm very satisfied.

I sleep too well 0:)

Just what I was looking for, nice design and very comfortable.

Super happy with this purchase?

Opinion on delivery time:Ê Delivery was late,Ê over a month, but this was not because of douce lune but because of a problem with the GLS carrier who returned the mattress to douce lune instead of delivering it to me. Then a second very fast shipment which was completed very quickly (less than 5 days). Customer service opinion: top notch, always a quick response with proposed credit notes in the event of a problem. very cordial exchange. simple communication via the site. Opinion of the original douce lune mattress: For me, it meets my expectations 100%, neither too hard nor too soft, it suits me and my wife perfectly, the upper part is a real cloud that hugs your shape, then you're well supported by the lower layers, which gives a very pleasant enveloping effect while being perfectly supported, the back is supported and the body alignment is perfect. Best mattress I've ever owned.

Top choice indeed!