Customer reviews of Douce Lune

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 328 published reviews
5 213 65% 4 102 31% 3 6 2% 2 4 1% 1 3 1%

Reviews 2, 4 and 5 stars

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M
Maxime R.
Rating: 5 out of 5
following a purchase from 03/02/2024
Just perfect. Best sleep of my life!
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Celeste D.
Rating: 5 out of 5
following a purchase from 11/02/2024
I sleep soundly, wake up pain-free. Exceptional customer service and fast delivery. A must-have!
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Hilda B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Mattress ok but not the best I've had. Responsive customer service at least.
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Uriel R.
Rating: 5 out of 5
following a purchase from 12/02/2024
The mattress is a revelation. Comfort, support and quality are all there. Fast delivery and top customer service. My nights are transformed.
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Xavier R.
Rating: 5 out of 5
following a purchase from 17/02/2024
Great value for money, I love the texture and comfort.
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Flavien N.
Rating: 4 out of 5
following a purchase from 09/02/2024
Not bad, but I was hoping for a little more. Customer service is responsive, which is a positive point.
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Helene T.
Rating: 4 out of 5
following a purchase from 31/01/2024
Nice mattress, but not as revolutionary as I'd hoped. Good customer service.
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Thierry G.
Rating: 5 out of 5
following a purchase from 30/01/2024
Excellent mattress, top comfort and support. Responsive customer service and impeccable delivery. Only initial odor to note, but it quickly disappeared. Very satisfied!
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Joelle C.
Rating: 4 out of 5
following a purchase from 12/02/2024
Correct does the job.
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Fleur R.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good!
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Igor S.
Rating: 5 out of 5
following a purchase from 14/02/2024
I received the mattress and was totally won over. The comfort is beyond my expectations and the support is perfect. Customer service is attentive and very helpful. Delivery was fast. The only hitch is the smell at first, but it doesn't last. Highly recommended!
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Jason R.
Rating: 4 out of 5
following a purchase from 13/02/2024
Happy with my purchase. The mattress is comfortable and the customer service was efficient. Delivered on time.
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Yves M.
Rating: 4 out of 5
following a purchase from 08/02/2024
I can't believe how comfortable it is - I'm very satisfied.
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Zoe L.
Rating: 5 out of 5
following a purchase from 15/02/2024
It exceeded all my very high-end expectations.
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Serge M.
Rating: 4 out of 5
following a purchase from 03/02/2024
Means was really hoping for better. Correct customer service.
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Iliana F.
Rating: 4 out of 5
following a purchase from 13/02/2024
Comfortable mattress, but slightly long wait for delivery. Top customer service, very attentive.
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Remi M.
Rating: 5 out of 5
following a purchase from 09/02/2024
Top! ?
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Zacharie L.
Rating: 5 out of 5
following a purchase from 31/01/2024
The mattress is good but I had a few problems with the delivery. Customer service was quick to solve the problem.
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Christina S.
Rating: 4 out of 5
following a purchase from 01/02/2024
Exactly what I expected, very soft and luxurious.
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Morgane G.
Rating: 5 out of 5
following a purchase from 02/02/2024
Received a little late but well worth the wait. Incredible comfort and perfect support. Sleep like never before. Competent and responsive after-sales service.
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Rosalie T.
Rating: 5 out of 5
following a purchase from 08/02/2024
Very pleased! The mattress arrived quickly and installation was easy. The comfort is incredible and I feel well supported throughout the night. Customer service was very friendly and efficient.
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Olivia H.
Rating: 5 out of 5
following a purchase from 25/01/2024
Great purchase, top customer service, fast delivery. This mattress has really changed my nights!
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Olivier B.
Rating: 5 out of 5
following a purchase from 26/01/2024
Incredible quality, very elegant and comfortable.
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Raphael R.
Rating: 2 out of 5
following a purchase from 24/01/2024
Not up to my expectations. Too firm for my taste, even if customer service was understanding.
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Amelie M.
Rating: 2 out of 5
following a purchase from 24/01/2024
Disappointing. The mattress did not meet my expectations in terms of comfort. Fortunately, customer service is attentive and offers return options.
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Coralie B.
Rating: 5 out of 5
following a purchase from 20/01/2024
Fantastic! The mattress offers unprecedented comfort and support. Delivery was fast and customer service is exceptional. I highly recommend it to anyone looking to improve their quality of sleep.
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Beatrice M.
Rating: 4 out of 5
following a purchase from 25/01/2024
Great!
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Blandine D.
Rating: 5 out of 5
following a purchase from 04/02/2024
The mattress is super comfortable and supportive. The quality seems durable. Delivery took a little while but customer service was always there to help. A good investment to improve sleep.
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Rodolphe M.
Rating: 2 out of 5
following a purchase from 08/02/2024
A little disappointed, frankly.
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Klara S.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect, nothing to complain about!
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Daphne B.
Rating: 5 out of 5
following a purchase from 26/01/2024
Wow, what a change! This mattress is amazing. Before I always woke up tired no matter how many hours I slept. But now that I have this mattress every morning is a good morning. The comfort is indescribable and the support is perfect for my back. I was skeptical about the online reviews but they were right. Even the customer service is impressive, answering my questions quickly and efficiently. And the delivery? Faster than expected. If you hesitate, don't do it anymore. It's the best investment for your sleep.
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Octavien R.
Rating: 5 out of 5
following a purchase from 28/01/2024
Received all good. Comfort and quality as expected. Responsive after-sales service.
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Thibaut M.
Rating: 5 out of 5
following a purchase from 30/01/2024
Just right.
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Willy P.
Rating: 4 out of 5
following a purchase from 18/01/2024
Not bad but was hoping for better. Correct delivery and service.
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K
Kurt L.
Rating: 5 out of 5
following a purchase from 15/01/2024
Not bad!
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Henri M.
Rating: 4 out of 5
following a purchase from 18/01/2024
Satisfactory, but the initial smell bothered me a little. Fortunately it doesn't last. Customer service is top notch, very responsive and helpful. Delivery was also on time. Overall a good buy.
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Rachel G.
Rating: 5 out of 5
following a purchase from 21/01/2024
I never thought a mattress could make such a difference. Since I've been sleeping on this model, my back pain has magically disappeared. The mattress offers optimum support, yet is soft enough to feel absolutely comfortable. And even if I noticed a slight odor after unpacking, it quickly evaporated, leaving me with peaceful nights of sleep. Customer service also deserves a special mention for their efficiency and kindness. As for delivery, it was much quicker than I had anticipated. In short, this mattress is a real investment in your health and well-being.
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Queenie B.
Rating: 5 out of 5
following a purchase from 30/01/2024
Impressive purchase! The mattress offers comfort and support that has transformed my nights. Delivery was fast and customer service was incredibly helpful throughout the process. I was a little concerned about the initial smell after unpacking but it dissipated quickly. Highly recommended for those seeking quality sleep.
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Marianne P.
Rating: 4 out of 5
following a purchase from 12/01/2024
Medium.
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Stanislas P.
Rating: 5 out of 5
following a purchase from 23/01/2024
Ok.
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