Customer reviews of Douce Lune

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 328 published reviews
5 213 65% 4 102 31% 3 6 2% 2 4 1% 1 3 1%

Reviews 3 and 4 stars

Reset filters
W
Wanda L.
Rating: 4 out of 5
following a purchase from 19/02/2024
Absolutely perfect, better than I expected.
Translated reviews
N
Noelle P.
Rating: 3 out of 5
following a purchase from 12/02/2024
Not bad, but not what I'd hoped for.
Translated reviews
H
Hilda B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Mattress ok but not the best I've had. Responsive customer service at least.
Translated reviews
F
Flavien N.
Rating: 4 out of 5
following a purchase from 09/02/2024
Not bad, but I was hoping for a little more. Customer service is responsive, which is a positive point.
Translated reviews
Z
Zelia P.
Rating: 3 out of 5
following a purchase from 08/02/2024
Disappointing for the price. Service ok though.
Translated reviews
H
Helene T.
Rating: 4 out of 5
following a purchase from 31/01/2024
Nice mattress, but not as revolutionary as I'd hoped. Good customer service.
Translated reviews
J
Joelle C.
Rating: 4 out of 5
following a purchase from 12/02/2024
Correct does the job.
Translated reviews
J
Jason R.
Rating: 4 out of 5
following a purchase from 13/02/2024
Happy with my purchase. The mattress is comfortable and the customer service was efficient. Delivered on time.
Translated reviews
Y
Yves M.
Rating: 4 out of 5
following a purchase from 08/02/2024
I can't believe how comfortable it is - I'm very satisfied.
Translated reviews
S
Serge M.
Rating: 4 out of 5
following a purchase from 03/02/2024
Means was really hoping for better. Correct customer service.
Translated reviews
I
Iliana F.
Rating: 4 out of 5
following a purchase from 13/02/2024
Comfortable mattress, but slightly long wait for delivery. Top customer service, very attentive.
Translated reviews
C
Christina S.
Rating: 4 out of 5
following a purchase from 01/02/2024
Exactly what I expected, very soft and luxurious.
Translated reviews
B
Beatrice M.
Rating: 4 out of 5
following a purchase from 25/01/2024
Great!
Translated reviews
W
Willy P.
Rating: 4 out of 5
following a purchase from 18/01/2024
Not bad but was hoping for better. Correct delivery and service.
Translated reviews
H
Henri M.
Rating: 4 out of 5
following a purchase from 18/01/2024
Satisfactory, but the initial smell bothered me a little. Fortunately it doesn't last. Customer service is top notch, very responsive and helpful. Delivery was also on time. Overall a good buy.
Translated reviews
M
Marianne P.
Rating: 4 out of 5
following a purchase from 12/01/2024
Medium.
Translated reviews
H
Heloise B.
Rating: 4 out of 5
following a purchase from 29/01/2024
Satisfied, but that initial smell... Fortunately it soon disappeared. Efficient and friendly customer service which is a big plus. Delivery on time. Good purchase overall.
Translated reviews
J
Johan L.
Rating: 4 out of 5
following a purchase from 15/01/2024
Correct but given the price I expected more. SAV ok proposes solutions.
Translated reviews
S
Salome V.
Rating: 4 out of 5
following a purchase from 19/01/2024
Okay, but nothing more. Comfortable but nothing extra. After-sales service well delivered ok.
Translated reviews
K
Kelly B.
Rating: 4 out of 5
following a purchase from 19/01/2024
Comfortable mattress, fast delivery but that smell at first... not great. Fortunately it doesn't last. Customer service is a big plus, very responsive and helpful. Overall, quite satisfied with my purchase.
Translated reviews
Z
Zenon F.
Rating: 4 out of 5
following a purchase from 13/01/2024
Too hard for my taste. Average comfort and for the price I expected better. After-sales service is fast and efficient, but that doesn't make up for it.
Translated reviews
N
Nolwenn P.
Rating: 4 out of 5
following a purchase from 29/01/2024
Correct but nothing more. Service ok.
Translated reviews
O
Octave B.
Rating: 4 out of 5
following a purchase from 27/01/2024
Comfortable mattress delivered quickly. However, the smell at first... phew. Fortunately it went away after a few days.
Translated reviews
N
Nestor M.
Rating: 4 out of 5
following a purchase from 23/01/2024
Disappointed by the firmness, not what I expected. The after-sales service is understanding and offers solutions.
Translated reviews
V
Valerie B.
Rating: 4 out of 5
following a purchase from 18/01/2024
Quite a good mattress, but the smell when I unpacked it was really strong. Fortunately it eventually went away.
Translated reviews
I
Ines L.
Rating: 3 out of 5
following a purchase from 08/01/2024
Bof expected more. Especially for the price.
Translated reviews
I
Isidore D.
Rating: 4 out of 5
following a purchase from 21/01/2024
Satisfactory purchase. Good quality and comfort. Efficient after-sales service, trouble-free delivery.
Translated reviews
G
Gloria L.
Rating: 4 out of 5
following a purchase from 13/01/2024
Disappointed by the comfort, I expected better. Fortunately, customer service is understanding and offers solutions.
Translated reviews
F
Fiona B.
Rating: 4 out of 5
following a purchase from 14/01/2024
The mattress is comfortable but I had problems with delivery. Customer service was helpful but the experience could have been better.
Translated reviews
N
Nolan G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Disappointed. Too hard for me. SAV ok.
Translated reviews
H
Harold D.
Rating: 4 out of 5
following a purchase from 12/01/2024
Good enough. Confo ok but for the price I expected better. Responsive after-sales service is fine.
Translated reviews
A
Armelle C.
Rating: 4 out of 5
following a purchase from 17/01/2024
Not bad, but the smell... needs to be aired.
Translated reviews
S
Stefan F.
Rating: 4 out of 5
following a purchase from 12/01/2024
I'm very happy with this purchase, it corresponds perfectly to my expectations.
Translated reviews
K
Kevin B.
Rating: 4 out of 5
following a purchase from 04/01/2024
Comfortable mattress but the delivery... it was a bit of a mess. Fortunately, customer service took care of it. Otherwise, once installed, it's a joy.
Translated reviews
A
Anouk R.
Rating: 3 out of 5
following a purchase from 18/01/2024
Correct without more. The mattress is comfortable but for the price I expected better. Customer service is responsive, which is something.
Translated reviews
B
Brigitte L.
Rating: 4 out of 5
following a purchase from 07/01/2024
Correct.
Translated reviews
U
Ursula H.
Rating: 4 out of 5
following a purchase from 10/01/2024
The mattress is good but I had problems with the delivery. Fortunately, customer service was efficient in resolving the problem.
Translated reviews
C
Camille D.
Rating: 4 out of 5
following a purchase from 04/01/2024
A real joy, these comforter covers are perfect for winter.
Translated reviews
F
Flore G.
Rating: 4 out of 5
following a purchase from 29/12/2023
Not bad at all. The mattress is comfortable and the support is good. Just the delivery took a little longer than expected. After-sales service was responsive when I had questions.
Translated reviews
U
Ugo G.
Rating: 3 out of 5
following a purchase from 24/12/2023
I'm a bit disappointed. It's comfortable but I expected something more for the price. Customer service is good, at least they respond quickly.
Translated reviews

Account suspended

Cette attestation de confiance n'est plus disponible.

We use cookies for audience measurement and improving user experience.