Druide Bio is praised for its effective and clean product formulations, which many customers feel significantly improve their hair and scalp health. The Pure and Pure shampoo stands out as particularly beneficial for those with sensitive skin or scalp issues, often providing relief from conditions like itching and dandruff. Customers consistently highlight the swift delivery service, noting that their orders arrive quickly and in excellent condition, ensuring a seamless shopping experience.
Very disappointing hairspray leaves a sticky effect on the hair. Thermal protector is no better. The blow-dry is not easy to achieve. I am disappointed with my purchase.
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Jean-Luc D.
Rating: 1 out of 5
following a purchase from 17/01/2026
Tired of surveys
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Jesús M.
Rating: 1 out of 5
following a purchase from 25/11/2025
The package arrived damaged
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Laurine D.
Rating: 2 out of 5
following a purchase from 07/09/2025
Good product, good hold and pleasant texture. Composition not great due to the presence of Potassium Alum. I was foolishly misled thinking it was 100% clean.
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Response from Druide Bio
Hello Laurine and thank you for your message. We are glad that you like the texture and feel of the product. Regarding Potassium Alum, we understand your reaction. This ingredient is natural here, but it is sometimes confused with other controversial aluminum salts. To avoid any confusion, we have decided to change the formula in the next version, without impacting effectiveness or user enjoyment. But rest assured, the product you are currently using is safe. Thank you again for your trust. Your feedback is valuable and helps us move forward.
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Samantha S.
Rating: 1 out of 5
following a purchase from 28/04/2025
The gel is not strong enough, very disappointed!
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Response from Druide Bio
Hello Samantha,
Thank you for taking the time to share your feedback.
We are sorry to hear that the gel did not meet your expectations. Your feedback is valuable, and we would like to know what you mean by "not strong enough"?
Please tell us more to better understand what you found unsatisfactory.
Naturally,
The Druide Laboratories team
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Carine L.
Rating: 1 out of 5
following a purchase from 13/03/2025
The reviews seemed to be very positive about your brand, especially regarding the goat milk products, so I placed an order. But I am very, very disappointed; these products completely dry out my skin and hair and make them unmanageable! It's dreadful! 60€ wasted in the trash!
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Response from Druide Bio
Hello Carine, Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that our products did not meet your expectations and caused you inconvenience. We have never received this kind of feedback for this range of products, which is intended to be very gentle and nourishing. Is your skin used to natural products? Is this a transition? How can we best support you? The Druide Laboratories Team
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Anne marie S.
Rating: 1 out of 5
following a purchase from 10/01/2025
Hello, I'm still waiting for my parcel and I still haven't received anything! Furthermore, I log on to Wattsap as you indicated and I'm told that my mobile number is invalid. I want my parcel or I ask for the rel=refund Ref.of the parcel RXSCAMKNA
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Response from Druide Bio
Hello Anne-Marie, I'm really sorry for the inconvenience. Following our exchanges, I am pleased to know that you have received your parcel. We will check the information sent to find out why you did not receive the tracking notifications. Thank you for your understanding, Isabelle.
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Amélie R.
Rating: 1 out of 5
following a purchase from 17/09/2024
Products a little expensive without any real added quality compared to what I usually use.
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Response from Druide Bio
Hello Amélie, thank you for your review, even if your experience did not live up to your expectations. Could you please get back to us so that we can have a better understanding of what you didn't like? Perhaps we can find a different way of using these products so that they better meet your needs. Thank you, Isabelle.
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Nour-Eddine H.
Rating: 1 out of 5
following a purchase from 25/07/2024
Sorry, it doesn't suit me at all, surprised it makes my hair rough and too dry, and the bitter almond smell takes my breath away. I wouldn't recommend this product for 40 euros, very disappointed.
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CORALIE D.
Rating: 1 out of 5
following a purchase from 05/04/2024
Hello, my note concerns the site and not the products. In fact, I sent an e-mail on 05/04 following an order that I had split into 2 due to a discount and 1 minute after placing my order the discount disappeared, although it wasn't written that it only concerned the first order. I received an e-mail the next day telling me that my request had been transferred, but I haven't heard back since! So I'm disappointed with this first experience. Sincerely
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Response from Druide Bio
Hello Coralie, we are sorry that your first experience on our site did not live up to your expectations. We have taken into account your remark concerning the information on discounts and we will do our best to improve this in the future. A reply was sent to you by e-mail on 19/04 after you had requested the Canadian site and not the French site; this explains the delay. When a discount code is used once, it is no longer valid for other orders (with some exceptions). Thank you for your understanding.
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Annabelle M.
Rating: 2 out of 5
following a purchase from 16/03/2024
Not super satisfied, the product is a bit sticky
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Response from Druide Bio
Hello Annabelle, thank you for taking the time to leave your review. We're sorry to hear that you're not entirely satisfied with our Thermo-protector. Your feedback is very important to us. Perhaps you tried too much product? The choice of shampoo and care products can also have an impact... Don't hesitate to contact us to discuss the matter ;-)
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MAGGY S.
Rating: 1 out of 5
following a purchase from 01/03/2024
My itching increased in the first few hours after shampooing, not suitable.
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Response from Druide Bio
Hello Maggy, thank you for your feedback. We're sorry to hear that our shampoo did not meet your expectations. Please understand that this (unpleasant) reaction can be considered normal. Sometimes customers go through a different adaptation phase, and we're here to support them. Many adjustments are necessary, so don't hesitate to ask for personalized help. Sincerely yours, The Druide team.
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elisabeth S.
Rating: 1 out of 5
following a purchase from 17/01/2024
Good evening, I am totally disappointed by the melaleuca shampoo. I've been using it for over 3 weeks at a rate of 2 shampoos a week. Not only has my seborrheic dermatitis not disappeared, but my hair is falling out by the handful. My scalp is healthier, but my hair has also become dull. I'm completely demoralized. I've already spent an enormous amount of money on shampoos bought in pharmacies on the advice of a dermatologist. My dermatitis came back from time to time but I didn't lose my hair. I had high hopes for your shampoo after reading the reviews of users of your brand. I'm going to stop using your shampoo and I wouldn't recommend it to anyone. Another waste of money and another problem. I'll let you know how it goes after I stop using your shampoo. I feel like I've been ripped off by the price. Sincerely
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Response from Druide Bio
Hello Elisabeth, we're sorry to hear about your disappointment with our melaleuca shampoo. We have taken your feedback into account and are aware that each person can react differently to a product. We invite you to contact [email protected] as soon as possible to find a solution to your seborrheic dermatitis problem. We're here to help you, not to rip you off.
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Alison R.
Rating: 2 out of 5
following a purchase from 25/05/2023
Fast shipping and the product looks good. But I've been using it for 15 days and it seems to be getting worse. I used to wash my hair once a week with a mild shampoo, but I had an itching and flaking crisis. So I started using the product. Since then, my scalp has been raw. When I wash my hair, all the skin on the front of my hair flakes the very next day. The bottom of my head also itches with patches. And therefore much stronger than before using the shampoo. Given the positive comments, it may not be suitable for my skin, but having dermatitis and psoriasis, it seemed that it was. I'm a bit desperate. I know I have to wait three weeks, but it's starting to become unbearable.
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Response from Druide Bio
Hello Alison, we're sorry to hear that your experience with our shampoo didn't live up to your expectations. It has a lot of parameters to take into account and I think it's important that we talk together to find the best use for you. Contact me by e-mail or phone 😉 I'm here to help. Thank you, Isabelle
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Florence M.
Rating: 1 out of 5
following a purchase from 21/03/2023
I am extremely disappointed with hair products. They have absolutely no effect on my hair, worse they increase the condition of my hair. I do not recommend it.
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Response from Druide Bio
Hello Florence, I am very sorry to read that you are not satisfied with our products. We always take our customers' opinions into account, so please do not hesitate to contact us directly. When a customer is disappointed, it is often a question of how the product is used or whether it is what they expected. Thank you again for your time, Isabelle
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Romaric F.
Rating: 2 out of 5
following a purchase from 09/01/2023
An explosion of prices, a paid shipping with an order of more than 270 euros and few rewards for the faithful. The products are good but for the rest...
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Response from Druide Bio
Hello Romaric. Thank you for your feedback.
I understand your comment but it is not a question of a price "explosion". Some references had to be increased to cope with the situation and note that no price had moved for 4 years.
I recommend you to subscribe to our newsletter to benefit from the offers. Some of them are only available to our subscribers.
The delivery is paying at home, because it is delivered against signature to avoid losses or thefts. The free delivery concerns the points of withdrawal where the signature is also required.
Finally, I personally make sure that our customers receive the best service and attention. You have received 2 free products.
Thank you for your understanding, Isabelle
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CHRISTELLE G.
Rating: 1 out of 5
following a purchase from 07/04/2022
Very disappointed with the product Does not detangle my curly and fine hair
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Meryeme L.
Rating: 1 out of 5
I always have itchy hair
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Response from Druide Bio
Hello Meryeme, thank you for your comment. The use of Melaleuca shampoo must be rigorous if you want to obtain good results. There is still too little time between your first use and your message. You can make a first assessment after one month of exclusive use. Contact me so that we can discuss together. Good luck! Isabelle
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Stéphanie G.
Rating: 2 out of 5
following a purchase from 04/05/2021
Sticky, thick and smelly cream, I would have chosen a golden cap in reference to the sun rather than a silver one. Nevertheless, the pinkish color of the cream is interesting and it protects well from the harmful effects of the sun
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Marie Nicole R.
Rating: 1 out of 5
following a purchase from 24/02/2021
I am not happy with the shampoo at all
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Tara K.
Rating: 2 out of 5
So I have very long and curly hair, unfortunately this product does not detangle my hair at all I think it is only suitable for straight or a little wavy hair
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Response from Druide Bio
Dear Tara, I'm sorry to hear that you can't get your hair to detangle with the spray. You are right, some hair textures are easier to work with than others. Let me make a few recommendations that will make this treatment more effective. If your hair is that tangled, go in stages with strands of hair. Spray from a distance of about 20 cm, distribute the product with your fingers or with a dense, soft bristle brush to make sure it covers the entire hair, then comb through. By having the product well distributed, normally the hair is prepared for the comb not to catch on it. I hope you get better results with these tips ;-)
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Sylvie V.
Rating: 2 out of 5
Disappointing product: smell, sensoriality
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Response from Druide Bio
Dear Sylvie,
I am very sorry that you were not satisfied with your experience with our treatments :-(
Can you tell me more by email or phone?
All your comments are useful to us...
Thank you!
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