Customer reviews of EASI-Spare

9,5 /10

Based on 4 259 published reviews

5 3 498 82% 4 539 13% 3 120 3% 2 50 1% 1 52 1%

Summary of reviews

The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 29/04/2018 à 07h19 following a purchase from 22/04/2018

28 : Your site is secure and clear. I am happy with my purchase. Thank you

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Acheteur Vérifié

Published on 26/04/2018 à 09h57 following a purchase from 16/04/2018

30 : A small problem retrieving the package at the post office due to a lack of authorization from my wife. Could we not send this light package in a reduced packaging, given the size of the capacitor, directly to the customer at home?

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Acheteur Vérifié

Published on 23/04/2018 à 09h50 following a purchase from 15/04/2018

33 : I greatly appreciated the ease with which one can reach an advisor.

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Acheteur Vérifié

Published on 22/04/2018 à 09h26 following a purchase from 15/04/2018

40 : Serious and respectful

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Acheteur Vérifié

Published on 20/04/2018 à 16h27 following a purchase from 03/04/2018

43 : Good responsiveness following an error on their part regarding the delivery of a product not conforming to the order.

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Acheteur Vérifié

Published on 19/04/2018 à 06h51 following a purchase from 10/04/2018

47 : Satisfied

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Acheteur Vérifié

Published on 19/04/2018 à 05h47 following a purchase from 13/04/2018

48 : Fast delivery.

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Acheteur Vérifié

Published on 15/04/2018 à 16h05 following a purchase from 26/03/2018

Shipping costs too expensive

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Response from EASI-Spare Published on 19/04/2018

Hello Sir, We have taken your comment into account and thank you for it. We are trying to improve on shipping costs by looking for other providers. However, we hope that the products meet your expectations. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 15/04/2018 à 06h47 following a purchase from 07/04/2018

The delivery was fast, the only problem is that you put only my first name on the package and you have my last name. This caused some difficulties in picking it up.

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Acheteur Vérifié

Published on 07/04/2018 à 05h04 following a purchase from 22/03/2018

Poor organization, a table and references personally I am not a warehouseman. And the 35 euros I paid to have it within 24 hours were useless and no refund

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Response from EASI-Spare Published on 10/04/2018

Hello Sir, I have just read your comment and thank you for it. After discussing with my colleagues, here is the feedback I can give you. When you made your priority purchase on the same day, one of my salespeople had a doubt about the items you ordered, so he contacted you and made you a quote for additional accessories to make the connection feasible. You only got back to us a few days later saying that you wanted to keep your order. A credit note was generated to refund you the shipping costs because we sent it to you economically. If you have technical questions, do not hesitate to contact our technicians to discuss with them. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 04/04/2018 à 06h41 following a purchase from 12/03/2018

GOOD to follow....

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Acheteur Vérifié

Published on 02/04/2018 à 15h57 following a purchase from 26/03/2018

not easy to find the desired product hence the source of error

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Response from EASI-Spare Published on 04/04/2018

Hello Sir, We acknowledge receipt of your comment and thank you for it. What improvements do you think are necessary to make on the technical sheet? Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 30/03/2018 à 04h57 following a purchase from 15/03/2018

Catalog quite easy to use when you have an idea of the product you want to order.

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Acheteur Vérifié

Published on 27/03/2018 à 05h52 following a purchase from 21/03/2018

Clear

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Acheteur Vérifié

Published on 26/03/2018 à 08h14 following a purchase from 19/03/2018

Very quickly processed by the site and received just as quickly. However, a small downside with the base which I believe was recommended for the switch and which is not suitable.....

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Acheteur Vérifié

Published on 25/03/2018 à 11h38 following a purchase from 17/03/2018

Very good service, fast!

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Acheteur Vérifié

Published on 25/03/2018 à 08h42 following a purchase from 17/03/2018

Correct deadlines

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Acheteur Vérifié

Published on 25/03/2018 à 06h19 following a purchase from 16/03/2018

Nothing to report

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Acheteur Vérifié

Published on 22/03/2018 à 09h07 following a purchase from 04/03/2018

Satisfied.

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Acheteur Vérifié

Published on 22/03/2018 à 07h22 following a purchase from 14/03/2018

Products poorly protected for shipping

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Response from EASI-Spare Published on 23/03/2018

Hello Sir, We have just taken note of your comment and thank you for it. We had never received feedback before regarding the packaging of the ducts. We will, however, pay particular attention to it in the future. If you need a replacement part, do not hesitate to contact our customer service. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 22/03/2018 à 06h24 following a purchase from 15/03/2018

Good

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Acheteur Vérifié

Published on 21/03/2018 à 09h33 following a purchase from 12/03/2018

Very good service.

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Acheteur Vérifié

Published on 18/03/2018 à 08h57 following a purchase from 11/03/2018

No problem.

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Acheteur Vérifié

Published on 17/03/2018 à 11h06 following a purchase from 06/03/2018

Not compliant with the order

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Acheteur Vérifié

Published on 15/03/2018 à 08h51 following a purchase from 08/03/2018

Good choice, poor follow-up!

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Acheteur Vérifié

Published on 12/03/2018 à 07h42 following a purchase from 04/03/2018

3: The site is quite well done, the delivery of packages is fast, the packaging is serious. Nothing to report.

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Acheteur Vérifié

Published on 07/03/2018 à 07h26 following a purchase from 26/02/2018

14: Delivery costs in Switzerland are too expensive. Payment for transport twice, once in France (155 euros) and once in Switzerland (140 euros). The delivery costs me more than the merchandise.

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Response from EASI-Spare Published on 07/03/2018

15: Hello Sir, We acknowledge receipt of your comment and thank you for it. After checking the shipping costs, we try to share the costs as we cover part of the shipping costs at dispatch. Regarding the 140€ fees, this corresponds to your taxes for bringing in the merchandise, this part we have no way to reduce the costs. If you wish, we can send you the invoice for the shipping costs to your email. If you have any other comments, please do not hesitate. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 05/03/2018 à 23h15 following a purchase from 27/02/2018

18: A rare professional site that sells to individuals.

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Acheteur Vérifié

Published on 01/03/2018 à 16h57 following a purchase from 12/02/2018

24: The delivery was very long, over two weeks, package stuck in customs.... package opened upon arrival.... and in poor condition.

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Response from EASI-Spare Published on 02/03/2018

25: Hello Sir, We acknowledge receipt of your comment. Indeed, to date, we only have Colissimo for shipments to the DOM-TOM. After 15 days, the package must have undergone the ups and downs of the logistics chain. However, this does not justify the delay and the condition in which you received your order. We will look internally for other shipping solutions. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 01/03/2018 à 08h42 following a purchase from 18/02/2018

26: Good

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Acheteur Vérifié

Published on 01/03/2018 à 07h24 following a purchase from 23/02/2018

28: No assembly instructions, sold separately from the switch, not clearly indicated, so a second order is necessary :-(

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Response from EASI-Spare Published on 09/03/2018

29: Hello Sir, We have noted your comment. This is a product to be purchased with the available rotary switches. The choice of handle varies depending on the customer's installation, we have several models available. On our site regarding the switches, it is indicated that they are sold without a handle and a red link at the top of the page. Hoping that the equipment meets your satisfaction. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 26/02/2018 à 07h32 following a purchase from 19/02/2018

37: Nothing to report. Material received quickly.

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Acheteur Vérifié

Published on 25/02/2018 à 07h50 following a purchase from 16/02/2018

39: Good choice of material and ease of use of the site.

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Acheteur Vérifié

Published on 25/02/2018 à 06h15 following a purchase from 04/02/2018

40: Missing 4 fuse holders...... in the order

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Response from EASI-Spare Published on 26/02/2018

41: Hello, We have taken into account in your previous comment the lack of 4 products. I invite you to contact customer service for this oversight. Best regards, The Technic-Achat Team.

Acheteur Vérifié

Published on 22/02/2018 à 15h45 following a purchase from 16/02/2018

45: Correct quality-price ratio. Shipping costs are not cheap. 9 Euros.

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Acheteur Vérifié

Published on 22/02/2018 à 08h15 following a purchase from 16/02/2018

47: Not always easy

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Acheteur Vérifié

Published on 15/02/2018 à 11h35 following a purchase from 17/12/2017

WELL ORGANIZED SITE; EASY TO FIND WHAT YOU'RE LOOKING FOR

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Acheteur Vérifié

Published on 11/02/2018 à 19h11 following a purchase from 04/02/2018

fgwj

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Acheteur Vérifié

Published on 08/02/2018 à 13h00 following a purchase from 07/01/2018

Delivery time a bit long

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Acheteur Vérifié

Published on 05/02/2018 à 05h47 following a purchase from 29/01/2018

Material okay but shipping costs really too expensive 5 € for material, and 22€ for shipping to Switzerland Never again

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